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Van Horn Motors of Sheboygan

Sheboygan, WI

4.9
221 Reviews

3512 Wilgus Ave

Sheboygan, WI

53081

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Showing 221 reviews

March 28, 2022

The entire staff was friendly, and professional. I found what I was looking for right away, so the transaction went very smooth. More

by 14mcginley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
Mar 28, 2022 -

Van Horn Motors of Sheboygan responded

It's wonderful to hear we had what you were looking for at Van Horn Mazda of Sheboygan! We're proud to deliver professional service with a smile and it's lovely that our efforts mean so much to you. Thank you for your 5 star rating, and congratulations on your new vehicle!

March 26, 2022

Our salesman, Jim ,was extremely helpful and was able to get.our car needs met in a very timely matter. We felt he was personable and professional and we plan on coming back the next time we need a vehicle. More

by Cg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Rauhut
Mar 26, 2022 -

Van Horn Motors of Sheboygan responded

Jim will be delighted to hear that his efficient service and dedication to finding you the perfect vehicle meant so much to you. We couldn't be happier that you plan to work with Van Horn Mazda of Sheboygan again in the future, and we wish you safe travels until that moment arrives!

March 23, 2022

I should be offended but I can only laugh. I took my 2015 chevy equinox with 46000 miles into this dealer because I found a vehicle on their lot. The salesperson who was super nice said my man More

by Offended but lol
Recommend Dealer
No
Employees Worked With
I dont remember. Really young girl
Mar 23, 2022 -

Van Horn Motors of Sheboygan responded

My name is Shane Bode, the General Manager. First I would like to apologize for the experience that you had at my store. I looked up all the information and I truly feel terrible about how this was handled. It doesn't matter, but we have had many Equinoxes traded in that needed timing chains which is very common on the 2.4-liter motors. That's neither here nor there. To ensure this doesn't happen to another customer I sat down with the manager that appraised your vehicle and explained what was done wrong. This was a very expensive lesson for our store because we may have lost a customer for life which bothers me the most. I wanted to reach out and apologize for this very unfortunate situation. I hope to someday be able to regain your trust in our dealership. Thanks for your time and I hope that all is well with your new vehicle. Shane Bode General Manager Van Horn Mazda

March 21, 2022

The employees worked very hard to get a vehicle that we wanted, however price wasn't negotiable and couldn't even get a tank of gas from them. More

by Camirs220
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Selena
Mar 22, 2022 -

Van Horn Motors of Sheboygan responded

Good morning, My name is Shane, the General Manager at Van Horn Mazda. First I would like to thank you for your purchase from our store. I do apologize for your concern regarding the gas in a vehicle. We always make sure that the vehicle has over a 1/4 tank at the time of delivery. I would never want a tank of gas from keeping a customer happy. If you would like to reach out to me I would be more than happy to fill your vehicle. I truly feel bad and would like to make it up to you so please stop in or send me a receipt for a full tank of gas and I would be happy to reimburse you. Again, thank you so very much for your purchase and let me know how you would like to receive the tank of gas. Shane Bode General Manager 920-783-6323

February 24, 2022

Katie S. found the cars we wanted to test drive and was great to work with in finding the right car for us. More

by Josh A
Recommend Dealer
Yes
Employees Worked With
Katie S
Feb 25, 2022 -

Van Horn Motors of Sheboygan responded

Thank you for the great review, Josh! We are so glad to hear that you had such a successful experience working with the Van Horn Mazda of Sheboygan team. Drive safely in your new vehicle, and enjoy it! We hope to see you back again down the road!

February 21, 2022

Amazing customer service! Our salesperson was very sweet and helpful. Overall it was a very good experience! Very happy with my purchase. More

by Britt010205
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Selena
Feb 22, 2022 -

Van Horn Motors of Sheboygan responded

Thank you for the great review, Britt! We are so glad to hear that you found the right vehicle working with the Van Horn Mazda of Sheboygan team. Drive safely, and we hope to see you back for your first oil change!

January 20, 2022

Our recent car buying experience at Van Horn Mazda with Katie Schisel was excellent. She exceeded our expectations in securing the optimal car for us quickly, without pressure, while making allowances that More

by jscheibel59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Schisel
Jan 20, 2022 -

Van Horn Motors of Sheboygan responded

Congratulations on your new car! We are thrilled that Katie and the team took such great care of you throughout the process. Thank you for trusting Van Horn Mazda of Sheboygan with your business!

December 27, 2021

We drove onto the lot just looking to see if the vehicles we found online were here. We found one of them and Trevor had greeted us while we were looking. He was very nice and their lifetime oil change polic More

by Margaret.M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor
Dec 27, 2021 -

Van Horn Motors of Sheboygan responded

Hi Margaret - We are thrilled that you were so well taken care of by Trevor and the team! Thank you for choosing Van Horn Mazda of Sheboygan and for sharing your feedback. Drive safely until we see you again!

December 23, 2021

Great car buying experience. Straight forward and honest. No hidden fees or high pressure tactics. My sale associate was a pleasure to work with More

by AdamR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Schisel
Dec 27, 2021 -

Van Horn Motors of Sheboygan responded

We're glad we could make your car-buying experience straightforward and stress-free, Adam! Thank you for the wonderful feedback - the entire Van Horn Mazda of Sheboygan team wishes you safe travels ahead!

December 22, 2021

They were really friendly. Communication with my sales representative was great and informative. Would recommend this dealership More

by Chip
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Selena
Dec 22, 2021 -

Van Horn Motors of Sheboygan responded

Thank you for the great review, Chip! We appreciate your business and are happy to hear that you had such a successful purchase experience working with the Van Horn Mazda of Sheboygan team. Drive safely, and we hope to see you back again down the road!

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