Van Horn Hyundai of Fond du Lac - Service Center

Came for an oil change, filter replacement, tire rotation Good coffee. Seriously And I get coupons for maintaining my vehicle Although I hate my almost useless headlights and no options were suggested A Good coffee. Seriously And I get coupons for maintaining my vehicle Although I hate my almost useless headlights and no options were suggested And since I said on the phone what coupon I had I would prefer the paperwork be ready when I get there More

Very friendly to work with. Excellent customer service. Work was completed on time and I was very satisfied with the service. I will always depend on them to do my upkeep on my Excellent customer service. Work was completed on time and I was very satisfied with the service. I will always depend on them to do my upkeep on my Santa Fe. More

4 wheel alignment check Was a few minutes late for appt, but they didn't seem to notice. Took my question seriously, but reported that everything was within limits and that Was a few minutes late for appt, but they didn't seem to notice. Took my question seriously, but reported that everything was within limits and that 2 techs had road tested my car.. More

I purchased a used vehicle from this dealership less than a year and a half ago. I also purchased the extended warranty. The vehicle had problems from the start. They could not find the keyless entry keys t a year and a half ago. I also purchased the extended warranty. The vehicle had problems from the start. They could not find the keyless entry keys that were promised in the ad for the vehicle and description and made me for over money out of my own pocket for these. They were also supposed to get me the keyless entry code for the suv and failed to do so. I called more than 3 times and could not get any help from the sales person or the office manager and finally gave up. The floating running boards failed the first week I had the car and had to travel an hour and back to get fixed and then again quit working entirely a month later. The transmission began to fail right as the warranty expired and I called in to see what could be done, again had to travel and hour back and forth only to deal with the less than polite service manager who argued with me the entire time about the price and what I needed to pay and what would nt be covered, which was most of the repair work and stated to me that they would cover the diagnostic only due to the sales agents mistake over the phone but would not cover any of the repair work, which is not what the sales rep Aaron said over the phone. More

My first visit for service and I didn't know where to go. One of the salemen walked me over to where I needed to check in and told me exactly what to expect in the future. Service provided in the amount of One of the salemen walked me over to where I needed to check in and told me exactly what to expect in the future. Service provided in the amount of time they told me. While waiting, the person I purchased my car from, stopped over to say Hi and ask how everything was working. I made some comments about some minor problems I was encountering and both of us went outside to my car and he made suggestions as well as getting in the car to show me exactly what to do. Great service. Will come back again and again! More