Van Horn Hyundai of Fond du Lac - Service Center

We’ve had very good customer service at Van Horn Hyundai in Fond du Lac! I made a phone call about a paint flaw that we found after the purchase of our brand new vehicle and they jumped right on it to get i in Fond du Lac! I made a phone call about a paint flaw that we found after the purchase of our brand new vehicle and they jumped right on it to get it taken care of. We dealt with Ben and he was very professional and up front with his thoughts on how to proceed. In the mean time I hit a raccoon on my way to work and damaged the front end. While we were on vacation they got our vehicle in and completely fixed. The Palisade was ready to be picked up the next morning after we got back. More

The only thing was that the oil life monitor didn’t reset when oil change was done, not a big deal, just did it myself when oil change was done, not a big deal, just did it myself More

Good service. Timely work. Nice waiting area. Professional staff members. Free car wash was a nice touch. Appreciate the feedback on vehicle inspection. Overall satisfied. Professional staff members. Free car wash was a nice touch. Appreciate the feedback on vehicle inspection. Overall satisfied. More

Excellent customer service. The staff is extremely accommodative and helpful. I would recommend the dealership and their service department without reservations. Five star experience for sure. accommodative and helpful. I would recommend the dealership and their service department without reservations. Five star experience for sure. More

The service advisor was friendly and helpful. He was fast and efficient. The service area was clean and uncluttered. Service was performed quickly and fit into my schedule. and efficient. The service area was clean and uncluttered. Service was performed quickly and fit into my schedule. More

I was happy with every thing. The tech explained every thing to me and the service was quick and efficient. I get all my service done there. thing to me and the service was quick and efficient. I get all my service done there. More

I was traveling through the area when I had an unexpected issue with my car and pulled into Van Horn Fond du Lac with a last minute appointment. The service team was prompt to address my concerns and correct issue with my car and pulled into Van Horn Fond du Lac with a last minute appointment. The service team was prompt to address my concerns and correct the issue. They communicated clearly with me via text and phone throughout the process. When I picked up the car the following morning the interior was noticeably cleaned/wiped and the exterior had just been washed. The best Hyundai service I have ever received. Thanks! I can More

I was very pleased with the wonderful customer service I was treated with yesterday. Kevin got me in within an hour of my call. My appointment was for an oil change and tire rotation. I also asked if the was treated with yesterday. Kevin got me in within an hour of my call. My appointment was for an oil change and tire rotation. I also asked if they’d look at a part that had broken off on the side of the driver’s seat and give me an estimate of what would need to be done. I was very pleasantly surprised when Kevin came to tell me what was needed, gave me a reasonable price, and best of all told me they had the part and could do it right then. I had an overall very pleasant experience at Van Horn yesterday, and would especially like to thank Kevin Geldreich for all he did to make it so. More

Excellent service. Asked for cost of new tires gave me cost but didn't mention about buy three get one for $1 advertising that I see on Facebook cost but didn't mention about buy three get one for $1 advertising that I see on Facebook More

Van Horn expected me and were ready to do my recall service. All was done in a timely manner. New to area and I'll be returning. service. All was done in a timely manner. New to area and I'll be returning. More