Van Horn Hyundai of Fond du Lac - Service Center

He was very nice and super helpful during our entire time being at the dealership. being at the dealership. More

Amazing & so accomodating Jeff Keys is the ABSOLUTE BEST The entire staff exceed ALL expectation! The entire staff exceed ALL expectation! More

On May 30, 2024 we had two recalls and a tuneup done on our car. When we arrived to get the car up we were told that I couldn’t pay with a check. I replied that it would be nice to be informed before we c our car. When we arrived to get the car up we were told that I couldn’t pay with a check. I replied that it would be nice to be informed before we came to pick up the car. He replied that there was sign on his desk. There were emails to make the appointment and phone calls to tell us it was finished. That is when this information could be passed along. Luckily we had a charge card along and when we paid nearly $400 for the tuneup which we had no dispute over paying he then said “unless you want to pay for the recalls too”. I’m not sure why he was so rude because we weren’t confrontational in the least but I hope I never need to service a car here again. More

The process from start to finish was very quick and painless. Would recommend Van Horn and Jake to anyone looking for a new vehicle. painless. Would recommend Van Horn and Jake to anyone looking for a new vehicle. More

I bought my car from here and was very pleased with the whole process! Definitely recommend this place to anyone and Nicholas Randall is the best salesman there is! whole process! Definitely recommend this place to anyone and Nicholas Randall is the best salesman there is! More

Such a great place. They are so friendly and helpful, and not to mention pretty timely with their service. They are so friendly and helpful, and not to mention pretty timely with their service. More

I could not be happier with the service I received, Jake was an excellent person to deal with. I work in a hospital and take call, he went above to try and locate a car for me to use however by the time I was an excellent person to deal with. I work in a hospital and take call, he went above to try and locate a car for me to use however by the time I could pick it up my car was ready to be worked on and I had borrowed one from a family member so I had him give it to the next person and he assured me mine would be done as well. They could have washed my car after having it there for over two weeks 😉. Great job Jake and thank you so very much! More

The service department was very respectful and courteous. They kept me informed about what they were doing and what they recommended without being pushy. The waiting area was comfortable with complimentary c They kept me informed about what they were doing and what they recommended without being pushy. The waiting area was comfortable with complimentary coffee and water. Thanks for the great service. More

First service on 2022 Santa Cruz. Folks were friendly, professional, and provided great feedback on vehicle. Great experience! Folks were friendly, professional, and provided great feedback on vehicle. Great experience! More

Very sweet people with wonderful manners. I’m happy I bought my car through them :) Getting my car serviced here is extremely easy, definitely my favorite part. I’m happy I bought my car through them :) Getting my car serviced here is extremely easy, definitely my favorite part. More