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Van Horn Hyundai Sheboygan - Service Center

Sheboygan, WI

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342 Reviews

342 Reviews of Van Horn Hyundai Sheboygan - Service Center

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June 13, 2013

I needed to stop at Van Horn Hyundai for other business and since it was time for an oil change, I thought I'd stop in to the service desk to see if they had any openings. I know they are very busy and I More

by briangroene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Siegert,Donna Tasche
June 13, 2013

We currently own two Hyundais, a 2007 Santa Fe and a 2003 Sonata, that we bought new from Van Horn Hyundai. We have been bringing both of our cars in for service at Van Horn Hyundai since we bought the vehi More

by skruse77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Tasche
June 04, 2013

Every time I call to make an appointment, I'm always able to get my vehicle in when it fits my schedule. Today, Brian Siegert, took care of me in the service department. He was very friendly when I arri More

by dpantel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Siegert, Donna Tasche, Don Olson
May 17, 2013

Friendly comfortable atmosphere that makes the service time fly by! Employees always treat you with respect and keep you informed on what's happening! Nice that waiting room has treats as well as other th More

by julicof
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Tasche, Tim Hatton
May 16, 2013

I purchased my vehicle new from Van Horn's and have had all of my service done there. They are very curteous, prompt with service and have a comfortable waiting room. The few times I've requested a l More

by KHalloran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Siegert, Donna Tasche
May 03, 2013

Had a brokken oil control valve. Was covered under warranty and had it fixed by lunch time. I did not have an appointment but they got me in and on the road very quickly. Very happy with service! More

by mlinderud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Siegert
April 30, 2013

VAlway professional and freindly. Willing help and answer any questions you may have . Solve your problems in a timely fasion. Clean and warm showroom and waiting they your visit a pleasure. I highly recomm More

by blankedonna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francis Calteux.Dale kleinarsha Kluss.&Scott Richards., Dale Klein
April 27, 2013

Made an appointment for 8:30 AM for an oil change. Arrived 15 minutes early. My wife was told it would take 45 minutes and she waited in the wait room. 45 minutes for an oil change? Plus. she didn't g More

by ScottFE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Siege
May 16, 2013 -

Van Horn Hyundai Sheboygan responded

Our computer records with electronic time stamp shows that the vehicle checked in at 8:25 AM. A 10:00 AM pick up time was requested. The vehicle was then dispatched to a technician for oil change/multi point inspection/and recall check at 8:40 AM. The technician completed services at 9:12 AM. The service advisor then processed the paper work and left it with the receptionist for customer pick up at 10:00 AM as per request. Bill was paid and the vehicle was picked up from receptionist at 10:26 AM per credit card receipt. Please contact Jay Kohls at 920-457-3608 so we can discuss your recent visit.

April 22, 2013

I enjoyed being able to schedule my car maintenance online, and when I arrived at the dealership, the appointment was kept to the minute. The waiting area for customers is comfortable and stocked with More

by hima10ance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Tasche
April 19, 2013

The service department always does a great job on both of our vehicles one time my car was in for an extended period and the clean the inside of my vehicle as well as the outside the car looked brand new ins More

by zfactor803
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Tasche, David Tauschek
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