Van Horn Hyundai Sheboygan - Service Center
Sheboygan, WI

342 Reviews of Van Horn Hyundai Sheboygan - Service Center
I needed to stop at Van Horn Hyundai for other business and since it was time for an oil change, I thought I'd stop in to the service desk to see if they had any openings. I know they are very busy and I and since it was time for an oil change, I thought I'd stop in to the service desk to see if they had any openings. I know they are very busy and I normally don't just "pop-in" but I figured I try anyway. Brian Siegert, the service desk advisor, took a look at his schedule and saw an opening that fit perfectly in his schedule. By the time my other business was completed, the oil change on my vehicle was done and I was on my way, easy-peasy. Thank you Brian for squeezing me in! More
We currently own two Hyundais, a 2007 Santa Fe and a 2003 Sonata, that we bought new from Van Horn Hyundai. We have been bringing both of our cars in for service at Van Horn Hyundai since we bought the vehi Sonata, that we bought new from Van Horn Hyundai. We have been bringing both of our cars in for service at Van Horn Hyundai since we bought the vehicles and have been very satisfied with all of our service needs. If we have had to have our vehicle in overnight, we were given a vehicle to use free of charge. We have been treated well everytime we come in and we are very satisfied with the service we have received as well as a fair price for what we had done. We would recommend Van Horn Hyundai to others and we have. More
Every time I call to make an appointment, I'm always able to get my vehicle in when it fits my schedule. Today, Brian Siegert, took care of me in the service department. He was very friendly when I arri able to get my vehicle in when it fits my schedule. Today, Brian Siegert, took care of me in the service department. He was very friendly when I arrived and he keeps me up to date as to what is needed to be done on my vehicle for my warranty. While my vehicle was being serviced, I waited in the lounge and enjoyed a freshly brewed cup of coffee. There I caught up on some reading. When my vehicle was finished, Brian took the time to explain what was done and if I needed anything else in the near future. Finally, Donna Tasche took care of me to pay my bill. She is always very friendly and is willing to chat while I write out my check. Overall, I would say that my experience at Van Horn Hyundai was a pleasant one. More
Friendly comfortable atmosphere that makes the service time fly by! Employees always treat you with respect and keep you informed on what's happening! Nice that waiting room has treats as well as other th time fly by! Employees always treat you with respect and keep you informed on what's happening! Nice that waiting room has treats as well as other things to occupy your time. More
I purchased my vehicle new from Van Horn's and have had all of my service done there. They are very curteous, prompt with service and have a comfortable waiting room. The few times I've requested a l had all of my service done there. They are very curteous, prompt with service and have a comfortable waiting room. The few times I've requested a loaner one has been provided to me. I will continue to have my car serviced here and would recommend this dealership to others. More
Had a brokken oil control valve. Was covered under warranty and had it fixed by lunch time. I did not have an appointment but they got me in and on the road very quickly. Very happy with service! warranty and had it fixed by lunch time. I did not have an appointment but they got me in and on the road very quickly. Very happy with service! More
VAlway professional and freindly. Willing help and answer any questions you may have . Solve your problems in a timely fasion. Clean and warm showroom and waiting they your visit a pleasure. I highly recomm any questions you may have . Solve your problems in a timely fasion. Clean and warm showroom and waiting they your visit a pleasure. I highly recommend them. More
Made an appointment for 8:30 AM for an oil change. Arrived 15 minutes early. My wife was told it would take 45 minutes and she waited in the wait room. 45 minutes for an oil change? Plus. she didn't g Arrived 15 minutes early. My wife was told it would take 45 minutes and she waited in the wait room. 45 minutes for an oil change? Plus. she didn't get the car back until 10:30. No apologies. No reason why. When she'd go to ask what was taking so long she wasn't given straight answers. When she went back around 10:30 to complain, she was told "oh the car is ready." Ridiculous and unacceptable. Nobody even went into the waiting room to tell her the car was done. My wife wasted a whole morning getting a simple oil change. This is the last time I ever send my car there to be worked on and believe me, I told everyone I work with at a very big insurance company located in the city. Others commiserated with similar stories. Glad I wasn't the only one. DO NOT WASTE YOUR TIME TAKING YOUR CAR TO VAN HORN. EDIT: The manager says we requested a 10am pickup time. False. They were told she'd be waiting in the wait room for it. More
I enjoyed being able to schedule my car maintenance online, and when I arrived at the dealership, the appointment was kept to the minute. The waiting area for customers is comfortable and stocked with online, and when I arrived at the dealership, the appointment was kept to the minute. The waiting area for customers is comfortable and stocked with nice amenities. More
The service department always does a great job on both of our vehicles one time my car was in for an extended period and the clean the inside of my vehicle as well as the outside the car looked brand new ins our vehicles one time my car was in for an extended period and the clean the inside of my vehicle as well as the outside the car looked brand new inside and out thank you van horn More