Van Horn Hyundai Sheboygan - Service Center

Excellent Very friendly and good at what they do. Brian is an excellent service writer and great communicator. All the techs that have worked on my car have d Very friendly and good at what they do. Brian is an excellent service writer and great communicator. All the techs that have worked on my car have done a great job! A good place to do business. More

worked with service Worked with service on several issues with our car. Pleasant and easy to deal with. Nice they gave us a loaner car while ours was being worked on Worked with service on several issues with our car. Pleasant and easy to deal with. Nice they gave us a loaner car while ours was being worked on More

Amazing Customer Service Van Horn Hyundai always has amazing customer service, be it on the phone or in person, they provide you with the answers that you need. Van Horn also Van Horn Hyundai always has amazing customer service, be it on the phone or in person, they provide you with the answers that you need. Van Horn also provides very cost effective service as well. We have done lots of bargain shopping and we always end up at Van Horn, they have the best prices. More

Service Oil change and tire rotation on my 2014 sonata. Took only 40 minutes for my appointment time of 10 AM. I was expecting a wait of at least an hour. Oil change and tire rotation on my 2014 sonata. Took only 40 minutes for my appointment time of 10 AM. I was expecting a wait of at least an hour. More

Service Above and Beyond! It was just after 11:00, and I was preparing to leave home for my 1:00 appointment, when my wife said I had originally scheduled it for 10:00! OOPS! It was just after 11:00, and I was preparing to leave home for my 1:00 appointment, when my wife said I had originally scheduled it for 10:00! OOPS! I called Van Horn service department where Chris informed me he could squeeze me in at 1:30. I graciously accepted, left for my appointment, arriving just before noon. I checked in with Chris who informed me that most of his tech's were scheduled for lunch. I said it was expected, and I planned to wait in their waiting room, as the recall took approximately 45 minutes. I expected to stay to 3:00. Shortly after 1:00, I was informed my car was ready to go! I was informed one of my lights was out; I said they should replace it, and also mentioned some scratches on my rear fender. Another 20 minutes later the light was fixed. They had also tried to buff out the scratches, and while it was much improved, the scratches were still noticeable. It was only 1:30! I was so elated I left. Once again, my expectations were exceeded. More

Hyundai Oil Change I came in for a routine oil change. I'm always impressed with the excellent service. They checked to see if there were any recalls on my car. They I came in for a routine oil change. I'm always impressed with the excellent service. They checked to see if there were any recalls on my car. They are always very helpful and knowledgeable. I actually enjoy having my car serviced there! More

1.5 hours for oil change is TOO long Came in for a routine oil change and inspection. Was told it would be 20-30 minutes. After an 65 minutes of waiting I asked how long it would be and h Came in for a routine oil change and inspection. Was told it would be 20-30 minutes. After an 65 minutes of waiting I asked how long it would be and he said another 15 minutes. I finally left after an hour and a half. Unsure what took so long for an oil change?? More

Scheduled maintenance Service advisor was welcoming and friendly, Service was quick and well documented. Customer lounge is a fully stocked waiting area with something for Service advisor was welcoming and friendly, Service was quick and well documented. Customer lounge is a fully stocked waiting area with something for all ages. Free WiFi is easy to access. More

Collision Center This was my first experience having to file a claim with my auto insurer. My 16 year old had a fender bender after just 2 weeks with her driver's lic This was my first experience having to file a claim with my auto insurer. My 16 year old had a fender bender after just 2 weeks with her driver's license. Van Horn Hyundai happened to be a direct repair shop with AAA. My service was scheduled for February 8th. I came in before going to work that day. Crystal had everything ready for me even though I didn't have a specific time to come in. She gave me a loaner vehicle and showed me how everything worked. She got me in and out of there quickly, which I really appreciate. The next day I had my own fender bender with the loaner vehicle. Crystal made a crappy situation a little more tolerable for me. I really appreciate working with her. Cheers! More

Very accommodating and friendly Came in for an oil change and they were quick to wait on me and took care of my needs. Made me aware of the recall work that needed to be done as wel Came in for an oil change and they were quick to wait on me and took care of my needs. Made me aware of the recall work that needed to be done as well. More