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Van Horn Hyundai Sheboygan - Service Center

Sheboygan, WI

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342 Reviews

342 Reviews of Van Horn Hyundai Sheboygan - Service Center

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June 07, 2016

Fast and Reliable I don't drive my car that much, so it comes into the shop maybe twice a year. Every time so far, everything that I wanted done was quick and smooth. T More

by jbalde88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yee Meng Yang
Jun 08, 2016 -

Van Horn Hyundai Sheboygan responded

jbalde88 - Thank you for taking a moment to leave feedback on your recent experience in our service center! We appreciate your loyalty and the kind words you had to say about our staff. We look forward to seeing you at your next visit! Tina Tasche Customer Relations Manager Van Horn Automotive

June 07, 2016

Very Helpful Everyone was very helpful and kind during my visits to the body shop. Everything was well explained, and the staff went above and beyond to be helpfu More

by Theresa Theune
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Thielen
Jun 14, 2016 -

Van Horn Hyundai Sheboygan responded

Theresa - Thank you for taking a moment to leave feedback for our bodyshop team! I'm glad to hear that you were able to enjoy our customer waiting area during your visits! Please let us know if there is anything we can do for you in the future! Tina Tasche Customer Relations Manager Van Horn Automotive

June 07, 2016

Prompt, quality repair The body shop did a great job repairing collision damage and matching the existing paint. The work they did looks like new. Everyone was very friend More

by tlarsen7572
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Juhasz
Jun 08, 2016 -

Van Horn Hyundai Sheboygan responded

tlarsen7572- Thank you for taking a moment to leave feedback on your recent experience with our body shop. I'm glad to hear Crystal was able to make the repairs needed happen in a smooth fashion. Please let us know if there is anything else we can do for you in the future. Tina Tasche Customer Relations Manager Van Horn Automotive

June 04, 2016

good service great service. convenient drop off and pick up. great communication, Chris called as soon as my car was done being serviced. Was able to get in r More

by Robyn4!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mueller
Jun 06, 2016 -

Van Horn Hyundai Sheboygan responded

Robyn4! - Thank you for leaving us feedback on your recent visit to our service center! We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. If there is anything more we can do please come back and see us again. Tina Tasche Customer Relations Manager Van Horn Automotive

June 04, 2016

great service As always, my routine oil change was performed timely. Employees are professional and friendly! The waiting area is comfortable and they offer free More

by DebbieH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Siegert, Kao Vang
Jun 06, 2016 -

Van Horn Hyundai Sheboygan responded

DebbieH - Thank you so much for writing such a kind review of our service department! When it comes to any service or repairs we're dedicated to making sure that they're done as conveniently and efficiently as possible for our customers. I'm thrilled to know this was the case with your visit with us! Our team looks forward to seeing you at your next visit! Tina Tasche Customer Relations Manager Van Horn Automotive

June 02, 2016

Key fob battery replacement The parts department tested the battery and recommended replacement. He replaced the battery and the fob works great now. It was quick and easy for me More

by Steven DeLano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of the parts person's name
Jun 02, 2016 -

Van Horn Hyundai Sheboygan responded

Steven - Thank you for taking the time to leave feedback on your experience with our parts department! I'm glad to hear that they were able to solve your problem and get you in and out so quickly! Please let us know if there is anything else we can do to help you in the future. Tina Tasche Customer Relations Manager Van Horn Automotive

May 28, 2016

Great service and overall experience Always pleasant and easy to work with. Easy to schedule appointments and great customer service. The work they do when needed is done well and effici More

by Briteday
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn't actually talk with Don, Brian Siegert, Don Olson
May 31, 2016 -

Van Horn Hyundai Sheboygan responded

Briteday - Thank you for taking the time to leave us feedback! I'm happy to hear that you continue to have such pleasant experiences with our service team. Our team appreciates your business and looks forward to seeing you at your next visit! Tina Tasche Customer Relations Manager Van Horn Automotive

May 22, 2016

Terrible service.. I was at the dealership to have a recall issue repaired and a wrench and the caps for the air conditioner were left in the windshield wiper area. More

by djp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Siegert
May 26, 2016 -

Van Horn Hyundai Sheboygan responded

djp- Thank you for taking the time to tell us about your service experience at Van Horn Hyundai. While reviewing our survey we noticed that you did not have a good experience with your repairs. While looking into your concerns I spoke with the technician that performed the recall and he had explained to me that when he finished the repairs on your vehicle he needed to move another vehicle. When he went back to your vehicle he forgot about his wrench & cap. My technician and I sincerely apologize for forgetting those items and would like to invite you to contact us at your earliest convenience so we can make arrangements to have your vehicle picked up and brought back to the dealership for a complimentary vehicle detail as a gesture to assure you that Van Horn Hyundai is committed to you as a customer. Please feel free to email or reach out to me via phone. Sincerely, JAY KOHLS Service Manger Van Horn Hyundai 920-457-3608

May 22, 2016

Repair Had major repair done on my 2009 Azura, which was handled well by all involved. Kept totally informed as to what needed to be done approximately how More

by SpEe?dy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kao Vang, Kari Roethel
May 23, 2016 -

Van Horn Hyundai Sheboygan responded

SpEe?dy - I'm happy to hear that your experience went so smoothly! Our customers are very important to us and we want to be able to provide them with the kind of service they deserve. If there is anything more we can do please come back and see us again! Tina Tasche Customer Relations Manager Van Horn Automotive

May 14, 2016

COURTEOUS SERVICE I went to the parts dept. to buy oil filters + transmission fluid. I also had a few questions for the service dept. Everyone was very courteous and pr More

by jamescerickson
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hatton, Chris Mueller
May 16, 2016 -

Van Horn Hyundai Sheboygan responded

jamescerickson- I really appreciate you taking the time to leave a review about your experience in both our parts and service departments. I'm glad to hear that the team went above and beyond to help you with your automotive needs! Please let Chris or Tim know if there are any other questions they can answer for you. Tina Tasche Customer Relations Manager Van Horn Automotive

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