Van Horn Ford of Sheboygan

I was calling around in the morning looking for a Mustang Mach E when I found one at Van Horn Ford in Sheboygan. After talking with Matt (General Sales Manager) and verifying availability, he secured the ve Mach E when I found one at Van Horn Ford in Sheboygan. After talking with Matt (General Sales Manager) and verifying availability, he secured the vehicle for me and started the pre delivery process. Thank you Matt As it was a 100 mile drive for me to pick up the vehicle it gave them enough time to complete the pre delivery process. When I did arrive the vehicle was outside being charged, all detailed and ready for my review. I was introduced to Peter in sales who showed me the vehicle and answered all of my questions and finalized the purchase. Thank you Peter. Then I was handed off to Ryan for the final paperwork which went very smooth. Thank you Ryan. As the cost of the vehicle was fixed and I didn’t have a trade, the purchase experience was fast, easy, and I must say the most pleasant vehicle purchase experience I have made to date. There was no pressure to sell me any extras, they did ask, but I knew what I wanted going in so I really appreciated that. Thank you all for making this an enjoyable transaction. More

Aaron Serrano, Rob Boss and the whole team did a outstanding job they explained everything in a clear precise manner and when I called they answered right away it didn’t matter who I talked to ; lik outstanding job they explained everything in a clear precise manner and when I called they answered right away it didn’t matter who I talked to ; like Alexia; they all had the information I needed to make my decision. My wife and I drove 700 miles to and from the dealership and would do it again just to get the warm friendly service we experienced. Tim & Denise Rice More

The salesman with whom we dealt, Hunter S treated us honestly and fairly. He gave us truthful answers to our questions. He attempted to address all issues. honestly and fairly. He gave us truthful answers to our questions. He attempted to address all issues. More

Excellent service by Justin and Peter worked with me didnt take long listened to my financial ideas with payment and where I needed to be ! didnt take long listened to my financial ideas with payment and where I needed to be ! More

Van Horn staff was very helpful and knowledgeable. The process was flawless with no pressure. I look forward to buy other vehicles from Van Horn. process was flawless with no pressure. I look forward to buy other vehicles from Van Horn. More

Helpful, friendly service. Never felt any pressure to get a deal done. Pete seemed like the kind of guy I'd get a beer with. a deal done. Pete seemed like the kind of guy I'd get a beer with. More

The service here at Van Horn Ford was ery professional and knowledgeable. Hunter made everything easy. They also had plenty of options to choose from. and knowledgeable. Hunter made everything easy. They also had plenty of options to choose from. More

Debbie and Hunter, Great customer service. Hunter sales rep went above and beyond to ensure my satisfaction with my 2016 Lincoln MK X. Ryan finance manager was very thorough and explaining my contract and rep went above and beyond to ensure my satisfaction with my 2016 Lincoln MK X. Ryan finance manager was very thorough and explaining my contract and warranty package. I purchased a vehicle from Wisconsin and drove it home to Michigan had a small computer error problem but Hunter walked me through the process of getting it repaired using the warranty program, again great customer service. Thanks Judge E Mills More

Hunter is a phenomenal human being! Appreciate him and VanHorn! VanHorn! More

I found the manager and all employees vary easy to work with. they answered all of our questions Professionally. and offered there personal contact numbers if we have any questions. I'm vary happy to ra with. they answered all of our questions Professionally. and offered there personal contact numbers if we have any questions. I'm vary happy to rate the sales staff 5 stars Scott Kelling More