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Van Horn Ford of Sheboygan

Sheboygan, WI

4.7
221 Reviews

3624 Kohler Memorial Dr

Sheboygan, WI

53081

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Showing 221 reviews

September 30, 2021

I always have my car serviced here. They are the best service department in town. More

by kbeck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Hundt
Oct 01, 2021 -

Van Horn Ford of Sheboygan responded

Hearing we're the best service department in town is music to our ears! We're delighted that you know you can rely on the Van Horn Ford of Sheboygan team to go above and beyond for you, and we look forward to our next chance to do so!

September 27, 2021

Dan provided excellent service in providing appropriate repairs for my MKX. Highly recommend him as Service Manager. More

by Jl6593
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Hundt
Sep 27, 2021 -

Van Horn Ford of Sheboygan responded

Thank you for taking the time to share! We appreciate your support and are thrilled to hear that you had such a successful service experience working with Dan and the Van Horn Ford of Sheboygan team. Drive safely, and we hope to see you back next time!

September 24, 2021

Dan M. is great to work with. He is professional, courteous, and always follows up as my vehicle is being serviced. I would be reluctant to take my truck anywhere else. More

by Chris L.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan, Jody
Sep 24, 2021 -

Van Horn Ford of Sheboygan responded

Thank you, Chris, for your five-star review! We are thrilled that Dan was able to make your service visit hassle-free and professional. Your continued business is greatly appreciated and we look forward to your next visit!

September 22, 2021

Very professional and great customer service experience. They handled my emergency quickly with no appointment very impressive. More

by steven.spiro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Hundt , Tim Mugan
Sep 22, 2021 -

Van Horn Ford of Sheboygan responded

Steven, it means a lot to receive your positive feedback! Thank you for trusting our team to get the job done right. We hope to work with you again at Van Horn Ford of Sheboygan!

September 17, 2021

Hunter was knowledgeable, friendly and made the process go smoothly. Met my vehicle needs in a timely manner. More

by Caryleigh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter
Sep 20, 2021 -

Van Horn Ford of Sheboygan responded

Thank you for the great review, Caryleigh! We are thrilled to hear that you had such a successful experience working with Hunter and the Van Horn Ford of Sheboygan team. Drive safely, and we hope to see you back again down the road!

September 15, 2021

I appreciate the personal attention, respect, positive attitude and understanding. My car's service was done in the time it was estimated to be. More

by Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
Sep 15, 2021 -

Van Horn Ford of Sheboygan responded

Michael, thanks for the great review! We're happy to hear that our team took great care of your vehicle. We appreciate the kind words. --The Team at Van Horn Ford of Sheboygan

September 14, 2021

Timely work and only that discussed. Friendly staff. Comfortable waiting area. Dan found a discount that saved me $100 along with providing me with everything necessary to additional manufacturers disco More

by blookinup717
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan, Chad
Sep 14, 2021 -

Van Horn Ford of Sheboygan responded

It means a lot that our commitment to customer satisfaction stood out to you, and we enjoy having you as a customer. Thanks again and we look forward to seeing you next time! - Van Horn Ford of Sheboygan

September 07, 2021

Their service department is very reliable. In the past, they have been very flexible with scheduling. Service rates seem to be higher under the new ownership. More

by teamk9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
Sep 08, 2021 -

Van Horn Ford of Sheboygan responded

We appreciate your feedback. We're glad our service team has been able to earn your confidence, and we'll make a note of your comment regarding pricing. If there's anything else you'd like to share or discuss, or if you'd like to have a conversation, don't hesitate to get in touch. We wish you all the best and hope to see you again down the road. Best, Tim Mugan - Service Manager - 920-458-6111

September 02, 2021

Had scheduled service appointment and was greeted and seen by service people immediately. Timely service with good advice for repair needs after diagnostics done. Was alert to 2 recalls that had not been More

by blookinup717
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric J., Lee S.
Sep 02, 2021 -

Van Horn Ford of Sheboygan responded

Thank you for taking the time to share your experience! We are thrilled to hear that you had such a seamless and successful service experience working with the Van Horn Ford of Sheboygan team. Drive safely, and we hope to see you back again down the road!

August 30, 2021

Peter listened to our needs, made great suggestions, and never pressured us. He had excellent follow through and even worked with us on his day off. The price was fair, the service was great, and I would de More

by JUlieb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Hilbelink
Aug 31, 2021 -

Van Horn Ford of Sheboygan responded

Julie - this is exactly the way we want the car-buying experience to be. Thank you for trusting Peter and the Van Horn Ford of Sheboygan team to find you the perfect ride - we hope you love it for years to come!

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