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Van Horn Ford of Sheboygan

Sheboygan, WI

4.7
226 Reviews

3624 Kohler Memorial Dr

Sheboygan, WI

53081

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Showing 226 reviews

October 15, 2021

We had a good experience buying ourExplorer. Our salesman Peter was very helpful! He picked us up because our van was in for repairs. We were able to drive home the same day with our new Explorer. Peter took More

by Cnarus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Hilbelink
Oct 15, 2021 -

Van Horn Ford of Sheboygan responded

Thank you for sharing, and congratulations on your new Ford Explorer! It's wonderful to hear that Peter was such an asset in helping you find it. We appreciate you doing business here at Van Horn Ford of Sheboygan - and we wish you safe travels ahead!

October 14, 2021

Dan in the service department is great!! Give him 5 stars. . Thanks for your service. More

by claytonschmidt8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Hunt
Oct 14, 2021 -

Van Horn Ford of Sheboygan responded

We're happy to hear Dan was able to provide a five-star service experience! Your support means a lot to all of us here Van Horn Ford of Sheboygan and we look forward to your next visit. Have a great day!

October 14, 2021

Careful what you buy there, they sell vehicles with unclean carfaxes, tell you why it had a unclean carfax and find out it was for a whole different bigger issue. You pay top dollar for vehicles that a More

by CLowery
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christrian
Oct 15, 2021 -

Van Horn Ford of Sheboygan responded

Thank you for sharing your feedback. Our General Manager has just left you a message to discuss these concerns. We are eager to make this right however we can, so please get in touch at your earliest convenience - we would be glad to take your call. Thank you. Contact: Justin Simmons - General Manager - 920-458-6111

Oct 06, 2022 -

CLowery responded

Called back on this last year, never got a call back. Truck has had numerous issues with in months of purchase. Per another Ford dealer, this vehicle never had a proper vehicle inspection and go through, spent out of pocket for repairs that should of been done by selling dealer or caught by them and/or covered under warranty.

October 08, 2021

Service was great and virtuous. Fast and easy people were very friendly. All around good job More

by tmbfelsinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan H
Oct 08, 2021 -

Van Horn Ford of Sheboygan responded

Thanks for the 5 stars! We're pleased to hear that your service work was excellent. We appreciate your confidence in our team. See you next time!

October 04, 2021

I found a car at this dealership that was coming in, and while it was not required, I was contacted by the sales team when the car came in. It was a 2 hour trek to get to the dealership, but once I did the More

by Ken J
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian
Oct 05, 2021 -

Van Horn Ford of Sheboygan responded

Ken, thank you for the great review! We strive to deliver a seamless purchase experience for our guests, and it is wonderful to hear that this was reflected in your time working with the Van Horn Ford of Sheboygan team. Drive safely in your new vehicle, and congratulations! We hope to see you back for your first oil change!

September 30, 2021

I always have my car serviced here. They are the best service department in town. More

by kbeck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Hundt
Oct 01, 2021 -

Van Horn Ford of Sheboygan responded

Hearing we're the best service department in town is music to our ears! We're delighted that you know you can rely on the Van Horn Ford of Sheboygan team to go above and beyond for you, and we look forward to our next chance to do so!

September 27, 2021

Dan provided excellent service in providing appropriate repairs for my MKX. Highly recommend him as Service Manager. More

by Jl6593
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Hundt
Sep 27, 2021 -

Van Horn Ford of Sheboygan responded

Thank you for taking the time to share! We appreciate your support and are thrilled to hear that you had such a successful service experience working with Dan and the Van Horn Ford of Sheboygan team. Drive safely, and we hope to see you back next time!

September 24, 2021

Dan M. is great to work with. He is professional, courteous, and always follows up as my vehicle is being serviced. I would be reluctant to take my truck anywhere else. More

by Chris L.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan, Jody
Sep 24, 2021 -

Van Horn Ford of Sheboygan responded

Thank you, Chris, for your five-star review! We are thrilled that Dan was able to make your service visit hassle-free and professional. Your continued business is greatly appreciated and we look forward to your next visit!

September 22, 2021

Very professional and great customer service experience. They handled my emergency quickly with no appointment very impressive. More

by steven.spiro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Hundt , Tim Mugan
Sep 22, 2021 -

Van Horn Ford of Sheboygan responded

Steven, it means a lot to receive your positive feedback! Thank you for trusting our team to get the job done right. We hope to work with you again at Van Horn Ford of Sheboygan!

September 17, 2021

Hunter was knowledgeable, friendly and made the process go smoothly. Met my vehicle needs in a timely manner. More

by Caryleigh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter
Sep 20, 2021 -

Van Horn Ford of Sheboygan responded

Thank you for the great review, Caryleigh! We are thrilled to hear that you had such a successful experience working with Hunter and the Van Horn Ford of Sheboygan team. Drive safely, and we hope to see you back again down the road!

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