Van Horn Ford of Sheboygan

I received excellent service with no surprises. My car was ready as promised within the estimate. My car was ready as promised within the estimate. More

Prompt friendly service as always. Thanx Dan Hunt for a job well done as always. Thanx Dan Hunt for a job well done as always. More

Dan Hundt service adviser and Lee Schroeder service tech did excellent job in describing work required and work completed. did excellent job in describing work required and work completed. More

My friend Jesse and I both went to see the dealership about a year ago or so and we both enjoyed driving the VW Jetta sel and we both drove it off the lot. We didn't really have any problems with the car about a year ago or so and we both enjoyed driving the VW Jetta sel and we both drove it off the lot. We didn't really have any problems with the car, and we were both happy with the people that sold us the car. However, we are both extremely displeased with the constant problems with our cars computer and we made several trips out there to get our computer replaced. Now However we are beyond angry with them because we got into a minor accident hitting a very small deer and it ended up destroying the front bumper of the car, which we brought in to be Fixed. Our car has been sitting there in their repair shop for MONTHS ON END! We couldn't get VW to send us a new bumper! This started in very early spring, of this past year and we have been having to wait until they decided to send us a new bumper. Our car has been sitting there for about 5 months now and we just got the bumper here and on our car, but now we have been told that we have to wait for ANOTHER 2 WEEKS FOR THEM TO SEND OUT SOME OTHER PARTS because they forgot to order some more parts for our FREAKING BUMPER. In the meantime we have been forced to rent a car until our car has been fixed. And then do they offer us a rental car, a loaner? NO! We've been forced to pay for it ourselves, for Months now. So now we are forced to wait until our new parts for our bumper that they forgot to order! We have to rent a car for another 2 weeks or so! Just wanted to advise Van Horn customers who might buy a car from them. More

Service agent was very prompt, courteous, polite and explained everything in detail. I will service my vehicle with Van Horn again. explained everything in detail. I will service my vehicle with Van Horn again. More

Dan and everyone has gone out of the way to help keep me on the road. Always going the extra step, wouldn’t go anywhere else. on the road. Always going the extra step, wouldn’t go anywhere else. More

I keep my cars for a long time; 10 years or more is not unusual. This service department is great at proactively maintaining my cars and helping me keep them in good running order. Dan in service is deligh unusual. This service department is great at proactively maintaining my cars and helping me keep them in good running order. Dan in service is delightful to work with. More

Great service, not pushy, easy in easy out. Everyone is very friendly and attentive to me. very friendly and attentive to me. More

Dan does a terrific job. Communicates very well and makes you comfortable with service on our vehicle. you comfortable with service on our vehicle. More

We walked in without an appointment to see a newly listed vehicle and they were very accommodating. When discussing the price they were very straight forward and they were not pushy just to make a sale. Our vehicle and they were very accommodating. When discussing the price they were very straight forward and they were not pushy just to make a sale. Our kid kept looking at the mustang in the showroom and wanted a ride so Hunter, the salesman helping us, set us up with a mustang to test drive while they prepared our paperwork. Overall good experience, would recommend this dealer and Hunter. More