Van Horn Ford of Sheboygan
Sheboygan, WI
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My purchase of a 2019 Kia Stinger GT2 was an excellent experience all around. I was provided all the information I asked for. Aaron answered a bunch of questions and even went out of his way to send me cl experience all around. I was provided all the information I asked for. Aaron answered a bunch of questions and even went out of his way to send me close-up photos of the car even though he wasn't able to stick around for the sale. Billy was knowledgeable and professional. And while he definitely worked to get the extra warranty and paint coverage he was not pushy. That is a large annoyance for me at any dealership. I understand those are profitable for you but I would have walked away if I'd been really pressured to buy those things. I did end up choosing the extended warranty but not the paint/interior coverage. Your team worked to get things buttoned up by 8:00 and several of them cheerfully stayed later than 8:00 to finish things up for me. I was fully informed about the nature of the manufacturer buyback vehicle that I purchased which was also appreciated. I *LOVE* the oil changes for life, BTW. I always bristle when I have to drop $80-100.00 having my oil changed so this is really exciting for me. All in all it was an excellent experience. More
Salesmen and sales manager at this location went out of their way to make sure we were happy and had the vehicle we wanted. My wife and I have both worked in positions of management with direct oversight o their way to make sure we were happy and had the vehicle we wanted. My wife and I have both worked in positions of management with direct oversight of customer service. These guys went above and beyond what either of us us would call “standard” every single step of the way. Fantastic job guys!!! Well done!!! People like this should be considered valued assets to their company. Would definitely come back here again as a first priority for any/all future vehicle purchases. We highly recommend this location to all of our closest family, friends, and anyone looking for their next vehicle. This place and these guys are the real deal!!! Thanks again!!! 5 STAR SERVICE ALL THE WAY!!! More
Very nice service. The salesman who helped us was very courteous and kind. He answered all of our questions and helped us through your process. The salesman who helped us was very courteous and kind. He answered all of our questions and helped us through your process. More
Salesman Billy is a class- act! He has a warm, non- pushy demeanor and is extremely courteous, knowledgeable and honest. I would absolutely do business with him again. Ask for Billy He has a warm, non- pushy demeanor and is extremely courteous, knowledgeable and honest. I would absolutely do business with him again. Ask for Billy! More