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Van Horn Ford of Oconomowoc

Oconomowoc, WI

4.8
613 Reviews

1000 Summit Avenue

Oconomowoc, WI

53066

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Showing 613 reviews

August 01, 2023

I enjoy working with Jake. He was honest about the vehicle I was interested in. He made the purchase easy peasy lemon squeezie. I would recommend Van Horn to my friends and fam More

by Jesorge
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jake
Aug 01, 2023 -

Van Horn Ford of Oconomowoc responded

We're glad to know Jake made your experience at Van Horn Ford a breeze! Thanks for recommending us, and we look forward to serving you and your friends in the future!

Aug 07, 2023 -

Jesorge responded

After leaving with the vehicle there was a sensor issue and we returned it to be worked on. We were told if there was any serious issues we wouldn’t be responsible for keeping the vehicle. There are serious issues. They are scrapping the vehicle at a loss. I respect that. But the communication between service and sales is lacking. Then the return of my money, needing to wait for a check from corporate. They kept truck and check. Poor communication at best to notify of what was going on with said truck and now waiting for my money back. Which will take almost 2 weeks by the time it’s is said and done.

Aug 08, 2023 -

Van Horn Ford of Oconomowoc responded

We're sorry to see our communication has let you down and that you've experienced a delay in receiving your check. We'll be expediting the check so you get it as soon as possible. If you have any questions, please reach out to Mike Vagnini, our General Sales Manager, at 262-567-5574. Thank you.

July 19, 2023

I hate buying vehicles but Trevor & Anthony made this a pleasure. I appreciate the professional experience at this Van Horn Dealership. More

by Jim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor, Bradley & Anthony
Jul 20, 2023 -

Van Horn Ford of Oconomowoc responded

Jim, thank you for the great review! We're so glad that Trevor and Anthony could make your purchasing experience a pleasure. At Van Horn Ford, we strive to provide professional and exceptional service to all our customers. Drive safely in your new vehicle, and we hope to see you again in the future!

July 08, 2023

Billy was awesome. He was engaging and knowledgeable. Billy was personable and respectful. Billy only gets 5 stars because 10 isn't possible. More

by Shaun R
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy and Bill
Jul 10, 2023 -

Van Horn Ford of Oconomowoc responded

Shaun, thanks for the review! We're so glad to hear that Billy provided you with such a great experience at Van Horn Ford. We'll make sure to pass along your kind words to him. Have a fantastic day!

June 30, 2023

Knew product and willing to work with us on trade in value to ensure a deal for all More

by Djmartin51477
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jake Knight
Jun 30, 2023 -

Van Horn Ford of Oconomowoc responded

Thank you for the review! We appreciate your business and hope to see you back again at Van Horn Ford. Safe travels!

June 12, 2023

The best dealership to visit and to get a car you always dreamed for. Amazing More

by Hamitgashi96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack and Adam
Jun 13, 2023 -

Van Horn Ford of Oconomowoc responded

It's such an honor to hear that Van Horn Ford is the "best dealership to visit" and helps customers get their dream cars! Thanks for the fantastic review!

June 02, 2023

Very easy and very simples process, trevor was extremely helpful and got me out of here in a car super quick More

by isaacsutherland818
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor, jake
Jun 04, 2023 -

Van Horn Ford of Oconomowoc responded

We're so glad to hear that you had a great experience working with Trevor and the team at Van Horn Ford! Making the car-buying process easy and simple is always our goal. Thank you for choosing us above the rest, and enjoy the new ride!

May 30, 2023

Billy was very sweet and very helpful with helping me trade my Colorado 2015 for a Colorado 2018 More

by Aa2348866
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy
May 31, 2023 -

Van Horn Ford of Oconomowoc responded

We are thrilled to earn your 5 stars! Thank you for choosing Van Horn Ford and for sharing about your stellar sales and trade-in experience with Billy. Safe travels ahead in your new 2018 Chevrolet Colorado!

May 20, 2023

I really enjoyed working with Jake Knight at Van Horn Ford. He made the entire car buying process very easy. We were able to find a great pre-owned vehicle and we will absolutely work with Jake again in More

by Jen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Knight
May 22, 2023 -

Van Horn Ford of Oconomowoc responded

Jen, we love hearing how Jake helped make your car-buying experience easy at Van Horn Ford. It means everything to us that our customers leave satisfied with not only their purchase but also our service. Thank you for taking the time to leave a five-star review!

May 20, 2023

We worked with Jake Knight recently to find a second vehicle. He worked to ensure we found the perfect fit for us. I especially appreciated his willingness to let us test drive multiples cars; he also g More

by Annie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Knight
May 23, 2023 -

Van Horn Ford of Oconomowoc responded

Annie - we're glad to hear that Jake was able to provide you with such a wonderful car-buying experience here at Van Horn Ford! Our team strives to work tirelessly until our customers find the vehicle that suits them best. Thank you for taking the time to share your experience, and cheers to many happy miles in your new ride!

May 17, 2023

My experience buying a car through Jake Knight was amazing! It took me a year to find the car that I really wanted and Jake was so unbelievably patient with me. He made sure to take the time to figure More

by kriste2756
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Knight
May 17, 2023 -

Van Horn Ford of Oconomowoc responded

Thank you for sharing your terrific experience working with Jake while purchasing your car at Van Horn Ford! We're thrilled to hear he was patient and attentive and ensured you found the perfect fit to exceed your expectations. Thank you for choosing us as your dealership of choice. Safe travels in your new vehicle!

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