Van Horn Ford of Oconomowoc

Inspection sheet provided by dealer and representated by sales Ryan indicated alll fine no problems by time I got home and visited a friend's oil was on the floor of garage and on his driveway. Now 3 days l sales Ryan indicated alll fine no problems by time I got home and visited a friend's oil was on the floor of garage and on his driveway. Now 3 days later tow truck is on its way to pick up the car. Will hold recommendation More

Good place to do business with ya ya ya ya ya ya ya ya ya More

Friendly ,answered all my questions would recommend to others. Ryan was helpful.we will be back others. Ryan was helpful.we will be back More

I looked at a couple trucks and finally decided on the Ford. My sales person, Stephanie help me with the transaction of the 2018 F150 I was interested in the transaction was smooth and friendly people hel Ford. My sales person, Stephanie help me with the transaction of the 2018 F150 I was interested in the transaction was smooth and friendly people helping. So far very happy! More

Stopped by Van Horn Ford because of location. First contact was fine, but typical of what you would expect from a car dealership. The sales person was new and we took that into consideration. First contact was fine, but typical of what you would expect from a car dealership. The sales person was new and we took that into consideration. Since she was new she worked closely with a older sales manager. We test drove the car and they evaluated our used car. All was fairly typical until discussing pricing. The sales manager severally under appraised our trade in. He pushed extra options to get price higher, which was expected, but the real kicker to this whole process was the pricing of the new vehicle. They took the list price of the car, ADDED $2000 because of the "auto strike" that was going on, then he graciously discounted the final price by $2000 and tried to tell us what a great deal we were getting. We walked out shortly after that. I will not deal with someone who thinks we are idiots. We went to another Ford dealer who was very happy to work with us. gave us a fair price both on our trade in and on the new vehicle. Oh ya, the final comment from the Van Horn sales manager was, and I quote: "We are here to sell cars, not just to let people test drive them". There are good dealers and then some not so good. More

Our salesman, Billy, was very knowledgeable and helpful in helping us to find a car to meet our needs. The entire staff was friendly and professional. Showroom was clean and well organized. in helping us to find a car to meet our needs. The entire staff was friendly and professional. Showroom was clean and well organized. More

I couldn't be happier w/my decision to work w/Jake. It was a true blessing! I bought his car as a trade in for one he was purchasing. Long story short, he was professional but still very friendly. A It was a true blessing! I bought his car as a trade in for one he was purchasing. Long story short, he was professional but still very friendly. All the people (including Bradley) were extremely welcoming and made me feel at ease to work w/them. I was referred to Van Horn, especially Jake by my part time boss, and it worked out unbelievably great for me. As a friend of mine stated" the planets aligned just at the right time for me". I am spreading the news about the entire crew at Van Horn for their friendliness and professionalism for all in the area. Keep up the great work! More

Trevor was great and friendly. I definitely would come back for my next car even though they are Packer fans. I definitely would come back for my next car even though they are Packer fans. More

Billy was the best sales person I have ever had. He made sure to answer all my questions and make sure I was comfortable. Had a great experience at Van Horn. Will return for my next car!!! He made sure to answer all my questions and make sure I was comfortable. Had a great experience at Van Horn. Will return for my next car!!! More

Van Horn and especially my sales representative, Jake Knight, did an amazing job finding exactly what I was looking for and then making it happen. Between Jake and the finance team, I was out the door wi Knight, did an amazing job finding exactly what I was looking for and then making it happen. Between Jake and the finance team, I was out the door with my new car fast, efficiently and with a smile. I 100% recommend Van Horn Ford and Jake Knight if you are looking to purchase a new vehicle. More