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Van Horn Ford of Oconomowoc

Oconomowoc, WI

4.8
618 Reviews

1000 Summit Avenue

Oconomowoc, WI

53066

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Showing 618 reviews

January 09, 2024

Great people. The process was quick and seamless I have nothing else to say. Thanks More

by Blackieskies
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake
Jan 10, 2024 -

Van Horn Ford of Oconomowoc responded

We're delighted our team could make your Van Horn Ford experience a smooth success! Thanks for taking the time to leave a 5-star review!

December 23, 2023

Was in for an oil for life oil change this morning and Greg was a pure joy to work with. He was very knowledgeable and courteous.The Tech Declan did a great job as well Thank You Van Horn More

by snord1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg & Declan service tech
Dec 26, 2023 -

Van Horn Ford of Oconomowoc responded

We're glad to know that Greg and Declan provided you with a great service experience at Van Horn Ford. Thanks for your kind words, we appreciate it!

December 16, 2023

Trevor was great! Found us a vehicle we didn’t have on our radar. Great! More

by racheltauke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor
Dec 18, 2023 -

Van Horn Ford of Oconomowoc responded

Thank you for the review! We appreciate the kind feedback about Trevor and hope to see you again at Van Horn Ford!

December 16, 2023

Had a great experience working with Ryan Metcalf and the team at Van Horn Ford in Oconomowoc. Very helpful in our review and test drive of cars. More

by RTB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Metcalf
Dec 18, 2023 -

Van Horn Ford of Oconomowoc responded

We're so glad to know you had a great experience with Ryan and our team at Van Horn Ford in Oconomowoc. We appreciate your feedback, thank you for choosing us!

November 24, 2023

I have purchased multiple vehicles from Van Horn Ford in Oconomowoc and the simplicity of the transactions and the friendly staff make it the first place I will look next time I need another vehicle. Rosie More

by Kolodzinski J
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rosie Lazu, Bill Kolkoski
Nov 26, 2023 -

Van Horn Ford of Oconomowoc responded

We're so glad to know that you've had several positive experiences with us at Van Horn Ford in Oconomowoc! It's great that our team members Rosie and Bill made the process easy for you. We look forward to seeing you again when it's time for your next vehicle. Safe travels!

November 19, 2023

Inspection sheet provided by dealer and representated by sales Ryan indicated alll fine no problems by time I got home and visited a friend's oil was on the floor of garage and on his driveway. Now 3 days l More

by robert_smith55
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Tyler
Nov 20, 2023 -

Van Horn Ford of Oconomowoc responded

Robert, we're glad to know Ryan provided you with such a positive experience at Van Horn Ford. We look forward to assisting you with your future auto needs!

Nov 20, 2023 -

robert_smith55 responded

I spoke too soon, the vehicle I bought, after a short drive home, LEAKED oil on my driveway. The sales person did not indicate that their inspection revealed anything suspicious, in fact he told me the inspection sheet showed all was fine. I wait now for their plan to rectify the problem. May want to take your service PROFESSIONAL along to inspect after the inspection.

Nov 27, 2023 -

Van Horn Ford of Oconomowoc responded

Thanks for taking a moment to provide feedback. If you have any questions while we work through a resolution please don’t hesitate to reach out. Bradley DiPalma - Sales Manager - (262) 567-5574

November 11, 2023

Good place to do business with ya ya ya ya ya ya ya ya ya More

by Spartacus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan
Nov 11, 2023 -

Van Horn Ford of Oconomowoc responded

Thank you for taking the time to leave Van Horn Ford a review! We look forward to your next visit!

November 09, 2023

Friendly ,answered all my questions would recommend to others. Ryan was helpful.we will be back More

by Pitschdiane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan
Nov 10, 2023 -

Van Horn Ford of Oconomowoc responded

We are glad to hear that Ryan and the team provided excellent support. We look forward to assisting you again here at Van Horn Ford!

October 30, 2023

I looked at a couple trucks and finally decided on the Ford. My sales person, Stephanie help me with the transaction of the 2018 F150 I was interested in the transaction was smooth and friendly people hel More

by schneider122
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie
Oct 31, 2023 -

Van Horn Ford of Oconomowoc responded

Hello! We're glad to know Stephanie and our team at Van Horn Ford could assist you in finding the perfect F-150, congratulations! We appreciate your feedback and wish you many happy miles ahead!

October 17, 2023

Stopped by Van Horn Ford because of location. First contact was fine, but typical of what you would expect from a car dealership. The sales person was new and we took that into consideration. More

by bobnancy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Rosie
Oct 18, 2023 -

Van Horn Ford of Oconomowoc responded

Thank you for the genuine feedback. We use all feedback to help improve our guest experience. I have reached out to you to learn more information regarding the details here — please give me a call back at your earliest convenience. Thank you, Mike Vagnini - General Sales Manager - 262-567-5574

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