Van Horn Ford of Oconomowoc

great to work with, worked with me on my trade. The team worked well to understand what I wanted to do Ed stepped through the process and the deal. I am really liking my new explorer. The team worked well to understand what I wanted to do Ed stepped through the process and the deal. I am really liking my new explorer. More

Friendly and Helpful Easy to work with, but the real test of a dealership comes after the purchase and after the first if any problems arise with their product Easy to work with, but the real test of a dealership comes after the purchase and after the first if any problems arise with their product More

Edge deal Robert did a great job was able to work between other locations to get the vehicle I wanted in the price range I need it Robert did a great job was able to work between other locations to get the vehicle I wanted in the price range I need it More

Ford Edge I recently purchased a 2017 Ford Edge. Bill was very helpful! I would recommend him to anyone looking for a car! Everyone at the dealership was very f I recently purchased a 2017 Ford Edge. Bill was very helpful! I would recommend him to anyone looking for a car! Everyone at the dealership was very friendly. More

NEW CAR PURCHASE ED (sales rep) was great. No pressure, knowledgeable and genuinely nice person. willing to answer and questions we had. Trevor was also willing t ED (sales rep) was great. No pressure, knowledgeable and genuinely nice person. willing to answer and questions we had. Trevor was also willing to help with our financial questions along with Nery More

Excellent Customer Care Very fair price. Great vehicle cleaned up nicely and gave me a great deal on floor mats. Excellent post sale service. Few days post sale had chip in w Very fair price. Great vehicle cleaned up nicely and gave me a great deal on floor mats. Excellent post sale service. Few days post sale had chip in window tint and issue will be fixed or re-tinted per Steve and Bill. Couldn’t be happier with service. More

Better than all the other experiences Friendly, helpful, and you made sure all our needs were met. In and out of there in a timely manner. Very professional atmosphere. Thank you Friendly, helpful, and you made sure all our needs were met. In and out of there in a timely manner. Very professional atmosphere. Thank you More

Love the truck. The service at the dealership, mixed results First of all, I love the truck. It is in great shape and so far no surprises. Ignacio was good to work with during the sales process. A couple First of all, I love the truck. It is in great shape and so far no surprises. Ignacio was good to work with during the sales process. A couple things I was disappointed with though. - The rear window needed to replaced, and I was told that'd be done Saturday, then Monday, then Tuesday... Ignacio pushed to get it done for me Monday but when I arrived at the dealership the sales manager made it seem like he did me a huge favor pushing the service work through. They were quick to take my check, but I didn't feel like a huge priority once my money was in hand. - The truck was relatively clean, in the cab and a superficial wash on the outside, but the truck bed was an absolute disaster. Dirt, leaves, a warped 1x12 still back there... that was a little disappointing. - Lastly, I just spent a bunch on this truck, and you couldn't even fill up the tank for me? The first stop I had to make was at the gas station on 67. Again, everyone was nice enough, but I would have expected a little more attention to detail. I know I wasn't spending $60k on a new truck, but it was still a big purchase for me and I would expect I wouldn't be alone in hoping for a little more attention up until the keys were in hand. More

New Lease I went to VanHorn for my lease trade in. Mike made the process super easy. Found me the car I was looking for and helped me get everything I was looki I went to VanHorn for my lease trade in. Mike made the process super easy. Found me the car I was looking for and helped me get everything I was looking for. It was my 1st lease trade in, and it was a very easy and smooth transaction. More

Outstanding dealer performance! From start to finishing the vehicle purchasing process was a breeze! All hands were on deck to keep me from sitting 8 hrs at the dealer. Team work r From start to finishing the vehicle purchasing process was a breeze! All hands were on deck to keep me from sitting 8 hrs at the dealer. Team work really does make the dream work....great job! More