Van Horn Ford of Oconomowoc

Great experience, everyone was friendly and helpful. Great working with a wonderful sales consultant Don Cicenas. Answered all my questions. Everyone made it a great buying experience. Would not go anywh Great working with a wonderful sales consultant Don Cicenas. Answered all my questions. Everyone made it a great buying experience. Would not go anywhere else More

Bought a used Honda Civic and the experience was great. We needed another car as we have a college son and one finishing up high school next year. Both will we working so we needed a 4th vehicle and decided We needed another car as we have a college son and one finishing up high school next year. Both will we working so we needed a 4th vehicle and decided it needed to be reliable and something one of the boys could continue to use after college. The 2013 Honda Civic was perfect. It will get great gas mileage and provide years of service. Jason Thielen pointes is in the right direction but let us make the decision. Overall the experience was great. More

Great service - again Van Horn employees go over and above expectations to make sure the services done in a timely manner. Courtesy room has Internet so you can keep in t Van Horn employees go over and above expectations to make sure the services done in a timely manner. Courtesy room has Internet so you can keep in touch and work while waiting for your car. More

Jessica was great! I was very impressed with Van Horn. I went in there, told Jessica what I was looking for, and she started me right to what I wanted. She was very know I was very impressed with Van Horn. I went in there, told Jessica what I was looking for, and she started me right to what I wanted. She was very knowledgeable and helpful. Any questions she couldn't answer, she went right to the people that could answer them. I would highly recommend visiting Jessica at Van Horn Oconomowoc! More

Customer care after the sale! We have been looking for a particular used truck and Horn Ford had one. We made the 3 hour drive to look at it on a Saturday. We were under no pressur We have been looking for a particular used truck and Horn Ford had one. We made the 3 hour drive to look at it on a Saturday. We were under no pressure and experienced a very friendly atmoshere. After our test drive, we talked about the purchase of this vehicle. We communicated via email and the responses were timely. By Wednesday we committed to the purchase and picked the truck up on the following Saturday. Again we were met under personable circumstances. The truck was prepped and ready to go, license plates on and registration papers all done. After driving home and on the following day, we experienced a new found issue with the truck. We informed Horn Ford of the problem and even though they were not obligated they stepped up and went over and above to help resovle the issue! Much appreciated! More

Great service I give it a 4 out of 5 only because miscommunication of plates. Other then that great service. We worked with Ed and he was great, was able to help us I give it a 4 out of 5 only because miscommunication of plates. Other then that great service. We worked with Ed and he was great, was able to help us purchase our vehicle and answer all our questions very nice and pleasant. More

What a difference! After numerous experiences at other dealerships, my experience at Van Horn Ford was completely unexpected. The moment I stepped inside, it was clear t After numerous experiences at other dealerships, my experience at Van Horn Ford was completely unexpected. The moment I stepped inside, it was clear that a totally different atmosphere prevailed. From the salesperson, to the sales manager, to the finance manager, everyone was straightforward, informative, and working their hardest to meet my individual needs. Ended up with the perfect vehicle at a way better price and terms than offered anywhere else. More

Awesome car, awesome people Contacted this dealership in advance and they had awesome communication. Set up an appointment and they helped me out from there! Great dealership wit Contacted this dealership in advance and they had awesome communication. Set up an appointment and they helped me out from there! Great dealership with great people and great looking vehicles. 10/10 recommend visiting and checking out their inventory. We’ll be looking to go back here for our next purchase. More

Had a good experience with the dealership If they had a vehicle that I wanted, I would do business with them again. They were willing to work with me and my budget. If they had a vehicle that I wanted, I would do business with them again. They were willing to work with me and my budget. More

Great Dealership Have purchased 4 Fords through Ed. Will be back in the fall for a another purchase. Always a great experience. Use the dealer for all my service ne Have purchased 4 Fords through Ed. Will be back in the fall for a another purchase. Always a great experience. Use the dealer for all my service needs. More