
Van Horn Ford of Oconomowoc
Oconomowoc, WI
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Helpful and Courteous Sales associates were extremely helpful in the process of selecting a vehicle that would support the needs we were looking for. Additionally, we were Sales associates were extremely helpful in the process of selecting a vehicle that would support the needs we were looking for. Additionally, we were thrilled with the genuine warmth we were greeted with by all and the willingness to support decision making even when employees were not “officially” working. More
Great support from the whole team I have purchased from 4 area dealers and Van Horn tops them all for price, support and product knowledge. Bill K was my salesman and he really knew tr I have purchased from 4 area dealers and Van Horn tops them all for price, support and product knowledge. Bill K was my salesman and he really knew trucks, got me into a great F250 for a great price. More
Friendly professional sales Very happy with our buying experience at Van Horn Ford. Large comfortable showroom with excellent hospitality. Customers are valued and treated with Very happy with our buying experience at Van Horn Ford. Large comfortable showroom with excellent hospitality. Customers are valued and treated with respect. Bill was especially helpful and knowledgable. Left feeling good about our purchase and felt we got the best deal they could offer. Will definitely go back. More
Awesome Buying Experience This was by far the best vehicle purchase we have ever made. The price is the price no back & forth. Don our salesman was Great it was like we were hi This was by far the best vehicle purchase we have ever made. The price is the price no back & forth. Don our salesman was Great it was like we were his family. Everyone @ the dealership was genuinely beyond friendly not pushy just friendly. We will definitely be back 4 future purchases. We drove 2 1/2 hours one way & I would definitely do it again with the cost of the truck & the way were treat. Thanks a million Van Horn ie Don & Neary & Delivery couple. More
Knowledgeable, Friendly, & they go all the extra miles! First time at Von Horn & will definitely return. They are extremely helpful & the word NO is not in their vocabulary! They are knowledgeable about the First time at Von Horn & will definitely return. They are extremely helpful & the word NO is not in their vocabulary! They are knowledgeable about their products & eager to please. More
Great experience, everyone was friendly and helpful. Great working with a wonderful sales consultant Don Cicenas. Answered all my questions. Everyone made it a great buying experience. Would not go anywh Great working with a wonderful sales consultant Don Cicenas. Answered all my questions. Everyone made it a great buying experience. Would not go anywhere else More
Bought a used Honda Civic and the experience was great. We needed another car as we have a college son and one finishing up high school next year. Both will we working so we needed a 4th vehicle and decided We needed another car as we have a college son and one finishing up high school next year. Both will we working so we needed a 4th vehicle and decided it needed to be reliable and something one of the boys could continue to use after college. The 2013 Honda Civic was perfect. It will get great gas mileage and provide years of service. Jason Thielen pointes is in the right direction but let us make the decision. Overall the experience was great. More
Great service - again Van Horn employees go over and above expectations to make sure the services done in a timely manner. Courtesy room has Internet so you can keep in t Van Horn employees go over and above expectations to make sure the services done in a timely manner. Courtesy room has Internet so you can keep in touch and work while waiting for your car. More
Jessica was great! I was very impressed with Van Horn. I went in there, told Jessica what I was looking for, and she started me right to what I wanted. She was very know I was very impressed with Van Horn. I went in there, told Jessica what I was looking for, and she started me right to what I wanted. She was very knowledgeable and helpful. Any questions she couldn't answer, she went right to the people that could answer them. I would highly recommend visiting Jessica at Van Horn Oconomowoc! More
Customer care after the sale! We have been looking for a particular used truck and Horn Ford had one. We made the 3 hour drive to look at it on a Saturday. We were under no pressur We have been looking for a particular used truck and Horn Ford had one. We made the 3 hour drive to look at it on a Saturday. We were under no pressure and experienced a very friendly atmoshere. After our test drive, we talked about the purchase of this vehicle. We communicated via email and the responses were timely. By Wednesday we committed to the purchase and picked the truck up on the following Saturday. Again we were met under personable circumstances. The truck was prepped and ready to go, license plates on and registration papers all done. After driving home and on the following day, we experienced a new found issue with the truck. We informed Horn Ford of the problem and even though they were not obligated they stepped up and went over and above to help resovle the issue! Much appreciated! More