Van Horn Ford of Oconomowoc

Amazing customer service It has been a great experience working with Van Horn Ford. The dealership assisted us getting our F-150 truck. Everyone at Van Horn showed the highest It has been a great experience working with Van Horn Ford. The dealership assisted us getting our F-150 truck. Everyone at Van Horn showed the highest level of professionalism and courtecy from the moment we found it on line till the time when my husband had to fly in from New York City to pick up the car. At the beginning we were very hesistant as we went through many other dealiships in our area and expecienced how sales can be pushy at times, unlike with Van Horn where stuff made us feel at ease, assisting with every question we had. We could not be thankfull enough for all the help. Special thanks to Bill, Mike, Neiry, Crystal and Trevor and all the rest of the team, pardon if I did not mention the names. You guys rock! Thank you! More

Jason got me the deal I needed no pain involved Everyone worked together to get me the truck I wanted I will come back I stated What I needed in a deal to get it done and they did it And they got m Everyone worked together to get me the truck I wanted I will come back I stated What I needed in a deal to get it done and they did it And they got me the truck in the same day from Iowa More

Tree sap We were in northern wisconsin for our family pplvacation and I guess I found a tree that covered my truck it tree sap. They did a great job in removin We were in northern wisconsin for our family pplvacation and I guess I found a tree that covered my truck it tree sap. They did a great job in removing all of sap, the truck looked like it just came out of the show room More

A black cloud seems to follow me when I get service done! I went to Van Horn last April for oil change the works. Witch I do every 5000 miles. The oil cap not replaced and hood not latched! So this time 40000 I went to Van Horn last April for oil change the works. Witch I do every 5000 miles. The oil cap not replaced and hood not latched! So this time 40000 miles they managed to put someone else’s wheel on my truck. Went back and they gave me mine. The last dealership I went to for all my other service, always left something under my hood! They wouldn’t do the multi point inspection. At Van Horn the service writer was great, gave me some free car washes and was very nice. I’ll probably will give them one more chance to get it Wright? More

Purchase of Ford SUV I was attempting to purchase a Ford Explorer and was helped by Michael Vagnini. That particular vehicle didn’t work for me financially and Michael hel I was attempting to purchase a Ford Explorer and was helped by Michael Vagnini. That particular vehicle didn’t work for me financially and Michael helped me get into another vehicle which did work. He was very professional and extremely helpful and I wouldn’t buy another vehicle from anyone or anywhere else. I appreciated how thorough he was regarding my needs, which were met. Thanks again. More

Great Salesman Great Saleman! I was given excellent service from the purchase thru delivery by all of the people involved in the buyin process. I would buy there a Great Saleman! I was given excellent service from the purchase thru delivery by all of the people involved in the buyin process. I would buy there again. More

Great car buying experiance The car was advertised on car gurus , description was 100% accurate. Car was priced fairly, they gave me a grreat trade in allowance, Great deal, r The car was advertised on car gurus , description was 100% accurate. Car was priced fairly, they gave me a grreat trade in allowance, Great deal, really very nice people to deal with. More

Great They accommodated all my wants and made sure I got the car I wanted! I would recommend them to everyone. Their customer service was great. They accommodated all my wants and made sure I got the car I wanted! I would recommend them to everyone. Their customer service was great. More

First time It was the 1st time I brought my Mustang in to Van Horn so I didn’t know what to expect. Turns out they know what they are doing and make the hassle o It was the 1st time I brought my Mustang in to Van Horn so I didn’t know what to expect. Turns out they know what they are doing and make the hassle of bringing in your car for maintenance a pleasant experience. More

A great experience!! I bought a new 2018 ford explorer. The entire staff made it easy, comfortable it was actually a stress free experience. Everyone seemed to go over & a I bought a new 2018 ford explorer. The entire staff made it easy, comfortable it was actually a stress free experience. Everyone seemed to go over & above my expectations. More