Van Horn Ford of Oconomowoc

4th times a charm I gave the 5star rating to Drew Korabik and the diesel tech who worked on my truck also to the manager who Drew worked with to find an agreeable cost I gave the 5star rating to Drew Korabik and the diesel tech who worked on my truck also to the manager who Drew worked with to find an agreeable cost for the repairs being that this was the 4th time I had brought my truck in for the same problem, a mild to extreme front end steering shimmy/shake. 1st time in, parts were replaced, a steering stabilizer and front shocks. Thought the problem was fixed NOT! 2nd time nothing was found wrong. 3rd time was told the same thing, although possibly something might have got wrapped around the drive shaft or axel. I may not be High Tech but I am old school! I know the difference between a shimmy and an out of balance drive shaft! So don't give a customer a BS solution to a problem that wasn't fixed, again! Once again the shimmy started in very severely. It didn't stop shaking until almost stopped. I stopped at the dealer on my way home. I explained the problem to the service adviser {not DREW} and to make an appointment to get the truck in again for the 4th time. Thats when the service adviser said MAYBE THE 4TH TIMES A CHARM! I didn't think it was funny. Anyway my truck is fixed due to three people who actually give a crap about their customers! 5 STARS TO YOU! THANKS [this revue probably won't make it back to the dealership but thats OK I feel better after putting it out there] More

Awesome place to buy a vehicle, I would tell everyone I work with to give Van Horn the opportunity to buy t and eire vehicles from place to buy a vehicle, I would tell everyone I work with to give Van Horn the opportunity to buy t and eire vehicles from More

Perfect, like always Got diagnosed, parts were ordered, appointment was made and repairs were done right. Thanks to Drew and Mitch for "gett'n it done" Van Horn did it the Got diagnosed, parts were ordered, appointment was made and repairs were done right. Thanks to Drew and Mitch for "gett'n it done" Van Horn did it the way it's supposed to be. Thanks guys. More

Great experience! Everyone was very friendly and knowledgeable. They were very accommodating and went out of their way to make sure we were happy. Overall probably one Everyone was very friendly and knowledgeable. They were very accommodating and went out of their way to make sure we were happy. Overall probably one of the best car buying experiences we’ve had. More

Easy, comfortable experience. Eveyone at Van Horn was great. Jessica in particular was great, easy to work with and very knowledgeable. I bought a 2016 Escape from them. They a Eveyone at Van Horn was great. Jessica in particular was great, easy to work with and very knowledgeable. I bought a 2016 Escape from them. They allowed a very generous test drive, I took the car home with a full tank and plenty of perks. More

Make sure you have the parts to do the job . Even though it was done the recall that is in the day it should of took half a day, because the parts you ran out. But that would be nitpicking Th . Even though it was done the recall that is in the day it should of took half a day, because the parts you ran out. But that would be nitpicking The job is done well and the service department was very polite, thank you. More

Great experience Unhappy with other local dealers, Van Horn is great, from sales to financing, to service, this is my second purchase in less than a year, could not be Unhappy with other local dealers, Van Horn is great, from sales to financing, to service, this is my second purchase in less than a year, could not be more happy with the experience which I normally do not enjoy, all the waiting, Van Horn makes new car buying easy More

Oil change So easy. I waited in the waiting area. Enjoyed soda and popcorn and free WiFi. Everyone is really friendly and prompt. Thank you. Debra Brooks So easy. I waited in the waiting area. Enjoyed soda and popcorn and free WiFi. Everyone is really friendly and prompt. Thank you. Debra Brooks More

Incredible pricing and service I got an incredible deal on my Ford Explorer. Working with Bill was very enjoyable. He is very knowledgeable and helped me narrow down exactly what ma I got an incredible deal on my Ford Explorer. Working with Bill was very enjoyable. He is very knowledgeable and helped me narrow down exactly what make and model car was right for me. I highly recommend Van Horn to anyone who wants a great car at a great price. More