Van Horn Ford of Oconomowoc
Oconomowoc, WI
Filter Reviews by Keyword
By Type
Showing 613 reviews
New truck My sales guy Brad was a pleasure to work with. Great experience, I love the new truck! Went very smooth with their finance guy Anthony, also great exp My sales guy Brad was a pleasure to work with. Great experience, I love the new truck! Went very smooth with their finance guy Anthony, also great experience to work with! More
Great deals on explorers - they have the best inventory and pricing on new and used explorers. We just bought our 2nd explorer and van horn has the best deals! - they have the best inventory and pricing on new and used explorers. We just bought our 2nd explorer and van horn has the best deals! More
Service They are very nice. I wish they would of washed my car.other dealerships I have dealt with do it automatically. The loaner car I had was dirty as wel They are very nice. I wish they would of washed my car.other dealerships I have dealt with do it automatically. The loaner car I had was dirty as well. Both inside and outside. More
VanHorn Buying a new car was a great experience. We got all our questions answered and everybody was really friendly and knowledgeable. Jessica was so easy to Buying a new car was a great experience. We got all our questions answered and everybody was really friendly and knowledgeable. Jessica was so easy to work with and so helpful. Anthony in finance was also great to work with. More
Forddriver I had a wonderful experience with a service department at Van Horn Ford. They changed my oil , rotated my tires and were very friendly. I trust them I had a wonderful experience with a service department at Van Horn Ford. They changed my oil , rotated my tires and were very friendly. I trust them for all my service work More
4th times a charm I gave the 5star rating to Drew Korabik and the diesel tech who worked on my truck also to the manager who Drew worked with to find an agreeable cost I gave the 5star rating to Drew Korabik and the diesel tech who worked on my truck also to the manager who Drew worked with to find an agreeable cost for the repairs being that this was the 4th time I had brought my truck in for the same problem, a mild to extreme front end steering shimmy/shake. 1st time in, parts were replaced, a steering stabilizer and front shocks. Thought the problem was fixed NOT! 2nd time nothing was found wrong. 3rd time was told the same thing, although possibly something might have got wrapped around the drive shaft or axel. I may not be High Tech but I am old school! I know the difference between a shimmy and an out of balance drive shaft! So don't give a customer a BS solution to a problem that wasn't fixed, again! Once again the shimmy started in very severely. It didn't stop shaking until almost stopped. I stopped at the dealer on my way home. I explained the problem to the service adviser {not DREW} and to make an appointment to get the truck in again for the 4th time. Thats when the service adviser said MAYBE THE 4TH TIMES A CHARM! I didn't think it was funny. Anyway my truck is fixed due to three people who actually give a crap about their customers! 5 STARS TO YOU! THANKS [this revue probably won't make it back to the dealership but thats OK I feel better after putting it out there] More
Awesome place to buy a vehicle, I would tell everyone I work with to give Van Horn the opportunity to buy t and eire vehicles from place to buy a vehicle, I would tell everyone I work with to give Van Horn the opportunity to buy t and eire vehicles from More
Perfect, like always Got diagnosed, parts were ordered, appointment was made and repairs were done right. Thanks to Drew and Mitch for "gett'n it done" Van Horn did it the Got diagnosed, parts were ordered, appointment was made and repairs were done right. Thanks to Drew and Mitch for "gett'n it done" Van Horn did it the way it's supposed to be. Thanks guys. More
Great experience! Everyone was very friendly and knowledgeable. They were very accommodating and went out of their way to make sure we were happy. Overall probably one Everyone was very friendly and knowledgeable. They were very accommodating and went out of their way to make sure we were happy. Overall probably one of the best car buying experiences we’ve had. More
Simple oil change My only problem was when I made the appointment I was told they were two weeks out. For an oil change!!!! They found a cancellation for me, but the n My only problem was when I made the appointment I was told they were two weeks out. For an oil change!!!! They found a cancellation for me, but the next time I wii no wait two weeks. The service department is great. The just need to get bigger. More