
Van Horn Ford of Oconomowoc
Oconomowoc, WI
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Good Experience I started to investigate Van Horn after looking at offerings that showed up on cars.com. After getting some additional information from their website, I started to investigate Van Horn after looking at offerings that showed up on cars.com. After getting some additional information from their website, all responses to my contacts were quick. I evaluated three models in their inventory and with the assistance of Ed was able to quickly determine the strongest candidate. The website pricing offer was good as is, so there was no need to consider and further negotiation. The rest of the purchase and pickup process went well. More
Was an above average dealership experience I walked in knowing what truck I had wanted to see. Robert our sales guy was very friendly and outgoing. He made sure to still show off the vehicle of I walked in knowing what truck I had wanted to see. Robert our sales guy was very friendly and outgoing. He made sure to still show off the vehicle of interest even know I had already picked it out myself. The walk around is something not many dealerships still practice but it shows pride in their product. I would highly recommend them. I wasn’t just paying bit higher than I wanted for my truck, but I paid for a better experience. Great job! More
Awesome Experience The Van Horn Ford Team was extremely friendly and helpful during the entire process of deciding to buy a used F150 or lease a new F150. Mark H provide The Van Horn Ford Team was extremely friendly and helpful during the entire process of deciding to buy a used F150 or lease a new F150. Mark H provided all the information necessary for us to make a decision and made things easy. The entire process was transparent and enjoyable! More
Great Deal Good customer service, made buying a car a good experience. Don the sales guy was friendly and professional. He answered all my questions that i had a Good customer service, made buying a car a good experience. Don the sales guy was friendly and professional. He answered all my questions that i had about the car i wanted to buy. More
Great dealership Wonderful car buying experience. Would buy from them again in a heartbeat. Great people, very professional and thorough. Great job. Will be back Wonderful car buying experience. Would buy from them again in a heartbeat. Great people, very professional and thorough. Great job. Will be back to buy from you. More
STAY AWAY Purchased , 2015 F150 , 39000 miles , on February 18 , after I had to persuade them to fix a small door at bottom of dash for a storage compartment , Purchased , 2015 F150 , 39000 miles , on February 18 , after I had to persuade them to fix a small door at bottom of dash for a storage compartment , took truck for a test ride and door just bouncing and flipping around , back up camera didn't work either , should have went on gut instinct , given no one trust a car salesman anyway , and rightfully so , take the truck home and 15 days later , March 6th , the transmission , takes a xxxx , needless to say they had to re-build it , jump a head to the 21st , and I get a call saying they are done but there is still a problem , they re-build it and it wont shift past 3rd gear , then I find out there was previous transmission , work done b4 , well, well , they produced a clear auto check , (witch I guess is a cheaper Carfax ) but according to them no issues , so , THEY LIED plain and simple , now they cant fix it I don't have a vehicle and I just made my first payment , I will take van horn to xxxx and drop him off personally , along with the salesman , and sales manager ,DO NOT BUY FROM HERE I CANT STRESS THAT ENOUGH , had to give a star , rate is actually NEGATIVE More
Great Deal Good inventory to choose from. Very fair trade-in allowance offered. Not too much pressure for all the extras offered. Speedy proses for applying for Good inventory to choose from. Very fair trade-in allowance offered. Not too much pressure for all the extras offered. Speedy proses for applying for loan. More
Always pleasant service Drew and everyone have always been nice and helpful for me and also where I am employed we bring some of our vehicles here and continue to have good s Drew and everyone have always been nice and helpful for me and also where I am employed we bring some of our vehicles here and continue to have good service. Great team and accommodating!! More
Great costumer service Mark and Anthony both took really good care of me and gave me exactly what I was looking for!!! The overall time for the sale wasn’t too long and didn Mark and Anthony both took really good care of me and gave me exactly what I was looking for!!! The overall time for the sale wasn’t too long and didn’t have to wait that long for the paperwork to be signed. More
Used F250 purchase Professional knowledgeable and kind staff. Did good job communicating and being direct. Had genuine approach to the sale and was treated like they w Professional knowledgeable and kind staff. Did good job communicating and being direct. Had genuine approach to the sale and was treated like they wanted me to come back for my next purchase. More