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Van Horn Ford of Oconomowoc

Oconomowoc, WI

4.8
618 Reviews

1000 Summit Avenue

Oconomowoc, WI

53066

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Showing 618 reviews

April 19, 2019

Good Experience I started to investigate Van Horn after looking at offerings that showed up on cars.com. After getting some additional information from their website, More

by Tom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed, Don and a couple of service guys.
April 07, 2019

Was an above average dealership experience I walked in knowing what truck I had wanted to see. Robert our sales guy was very friendly and outgoing. He made sure to still show off the vehicle of More

by jsass001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert in sales, Steve- manager, Bill in finance
April 03, 2019

Awesome Experience The Van Horn Ford Team was extremely friendly and helpful during the entire process of deciding to buy a used F150 or lease a new F150. Mark H provide More

by HappyCamper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark, Mike, Bill
April 01, 2019

Great Deal Good customer service, made buying a car a good experience. Don the sales guy was friendly and professional. He answered all my questions that i had a More

by gkinnart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don
March 30, 2019

Great dealership Wonderful car buying experience. Would buy from them again in a heartbeat. Great people, very professional and thorough. Great job. Will be back More

by Testy19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark, Anthony
March 22, 2019

STAY AWAY Purchased , 2015 F150 , 39000 miles , on February 18 , after I had to persuade them to fix a small door at bottom of dash for a storage compartment , More

by toyotaman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
DON
Mar 28, 2019 -

Van Horn Ford of Oconomowoc responded

James - Please accept our apology about this situation. As I spoke with you on the phone we have multiple solutions to take care of this problem. If you would like us to trade you out of the vehicle, get you a service loaner for the time your vehicle is in service, and also pay for your first monthly payment please let us know. I can assure you we try our best as a dealership to take care of situations like these as they come. - Steve Lopez General Sales Manager

March 18, 2019

Great Deal Good inventory to choose from. Very fair trade-in allowance offered. Not too much pressure for all the extras offered. Speedy proses for applying for More

by tdn1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Heinzelmann
March 15, 2019

Always pleasant service Drew and everyone have always been nice and helpful for me and also where I am employed we bring some of our vehicles here and continue to have good s More

by Mary M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew in Service
March 03, 2019

Great costumer service Mark and Anthony both took really good care of me and gave me exactly what I was looking for!!! The overall time for the sale wasn’t too long and didn More

by Rkoss05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark and Anthony
February 28, 2019

Used F250 purchase Professional knowledgeable and kind staff. Did good job communicating and being direct. Had genuine approach to the sale and was treated like they w More

by Pbmatt34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad
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