Van Horn Ford of Oconomowoc
Oconomowoc, WI
Filter Reviews by Keyword
By Type
Showing 613 reviews
Thank You! Steve went over and above to get me through the delivery process on an extremely busy Saturday and that was greatly appreciated. Love the ne F-150, th Steve went over and above to get me through the delivery process on an extremely busy Saturday and that was greatly appreciated. Love the ne F-150, thank you! More
Vehicle purchase Very helpful staff. No aggressive pressure to buy a vehicle you are not happy with the payment arrangements. They worked with me patiently to get my Very helpful staff. No aggressive pressure to buy a vehicle you are not happy with the payment arrangements. They worked with me patiently to get my payments to what I wanted. For once it was a comfortable buying experience. Would recommend this dealership to anyone. More
Very bad Kept trying to sell me a buy back vehicle when I did not want one finally sold me a vehicle that wasn’t a buy back but left out it was in a major acci Kept trying to sell me a buy back vehicle when I did not want one finally sold me a vehicle that wasn’t a buy back but left out it was in a major accident. More
Overall good service, follow up and low pressure Overall I had a really good experience at Van Horn and I hate buying vehicles. I worked with both Jess and Robert and found both to be very upfront Overall I had a really good experience at Van Horn and I hate buying vehicles. I worked with both Jess and Robert and found both to be very upfront and trustworthy. I had narrowed down to 2 vehicles at different dealerships and though the other dealership was much closer in proximity to me I chose to go to Van Horn. I chose them because they stayed fully true to what they told me all along--I can't say that for the other dealership which will never get my business. Jess and Rob followed up both before I bought and after. The gentleman in finance was great to work with as well. Solid customer experience. More
Awesome Job!! Me and my wife purchased a truck from Van Horn a year ago and they were amazing then and have been amazing with everything regarding the truck since. Me and my wife purchased a truck from Van Horn a year ago and they were amazing then and have been amazing with everything regarding the truck since. So it was a no brainer to go back when we needed a new car they were so patient and no pushy with showing us cars and the rate we got was very reasonable. All and all an amazing experience, and go see Don C. He’s AWESOME!!! More
Good Experience I started to investigate Van Horn after looking at offerings that showed up on cars.com. After getting some additional information from their website, I started to investigate Van Horn after looking at offerings that showed up on cars.com. After getting some additional information from their website, all responses to my contacts were quick. I evaluated three models in their inventory and with the assistance of Ed was able to quickly determine the strongest candidate. The website pricing offer was good as is, so there was no need to consider and further negotiation. The rest of the purchase and pickup process went well. More
Was an above average dealership experience I walked in knowing what truck I had wanted to see. Robert our sales guy was very friendly and outgoing. He made sure to still show off the vehicle of I walked in knowing what truck I had wanted to see. Robert our sales guy was very friendly and outgoing. He made sure to still show off the vehicle of interest even know I had already picked it out myself. The walk around is something not many dealerships still practice but it shows pride in their product. I would highly recommend them. I wasn’t just paying bit higher than I wanted for my truck, but I paid for a better experience. Great job! More
Awesome Experience The Van Horn Ford Team was extremely friendly and helpful during the entire process of deciding to buy a used F150 or lease a new F150. Mark H provide The Van Horn Ford Team was extremely friendly and helpful during the entire process of deciding to buy a used F150 or lease a new F150. Mark H provided all the information necessary for us to make a decision and made things easy. The entire process was transparent and enjoyable! More
Great Deal Good customer service, made buying a car a good experience. Don the sales guy was friendly and professional. He answered all my questions that i had a Good customer service, made buying a car a good experience. Don the sales guy was friendly and professional. He answered all my questions that i had about the car i wanted to buy. More
Great dealership Wonderful car buying experience. Would buy from them again in a heartbeat. Great people, very professional and thorough. Great job. Will be back Wonderful car buying experience. Would buy from them again in a heartbeat. Great people, very professional and thorough. Great job. Will be back to buy from you. More