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Van Horn Ford of Oconomowoc
Oconomowoc, WI
618 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 618 reviews
December 20, 2019
Bought a 2016 Ford edge, within about 2 weeks, heated seat went out, touch screen/gps/stereo blacks out randomly, and now abs, airbag and traction lights are on, not a quality purchase if you ask me, it' seat went out, touch screen/gps/stereo blacks out randomly, and now abs, airbag and traction lights are on, not a quality purchase if you ask me, it'll cost $140 to even diagnose the problem More
by Anonymous
December 07, 2019
Great. I would suggest Van Horn Ford in Oconomowoc to my friends and relatives. I had a great experience in finding what type of truck fit me. Thanks Again! I would suggest Van Horn Ford in Oconomowoc to my friends and relatives. I had a great experience in finding what type of truck fit me. Thanks Again! More
by marekkharune
Employees Worked With
Rick.
November 20, 2019
Smooth and easy. I called Jason about a used car that had arrived Friday. He made sure they expedited their in-house inspection and preparation of the window sheet so I called Jason about a used car that had arrived Friday. He made sure they expedited their in-house inspection and preparation of the window sheet so I could take a test drive Monday. Short story - a few email Q&A's the Saturday in between got everything ready for me to head up with a check and take it home Monday. Jason made sure if he didn't know the exact answer (vehicle history) offhand, he got it ASAP and emailed me copies. That sealed the deal. More
by GlennMKZ
Employees Worked With
Jason
October 19, 2019
Poor service and follow up on their repairs!!! Poor service and follow up did not fix my repair the fist time. The third time I took it in for the same repair. How long are they going to stay in bu Poor service and follow up did not fix my repair the fist time. The third time I took it in for the same repair. How long are they going to stay in business? Still,. not fixed schedule service and they don't have the parts. Had it set up for weeks minor repair. Not happy at all. More
by xxxxxxxx
Employees Worked With
Tim
September 03, 2019
unlawful selling practices Van horn knowingly, willingly, with malice aforethought, sold a piece of junk car to Lindsay r. Doyle, 12,000.00, adding up repair prices now at 7,500 Van horn knowingly, willingly, with malice aforethought, sold a piece of junk car to Lindsay r. Doyle, 12,000.00, adding up repair prices now at 7,500.00 and car on children's 1st day of school would not run. This dealer, along with Ford dealer in Wisconsin Rapids, WI are thieves, no other word for them. Shame on them. What goes around, comes around. Shame on you. More
by marymiller
Employees Worked With
2097 acadia
August 09, 2019
Helpful and easy I was looking at Ford fusions and this one copper color really stood out to me I told my salesperson Don that I wanted that color and without hesitati I was looking at Ford fusions and this one copper color really stood out to me I told my salesperson Don that I wanted that color and without hesitation found me a vehicle with that color. More
by blake
Employees Worked With
Don, Anthony
July 25, 2019
Easy to work with We were planning to purchase a used truck and ended up purchasing a new truck. We were pleased with the service. So far, we are pleased with the new t We were planning to purchase a used truck and ended up purchasing a new truck. We were pleased with the service. So far, we are pleased with the new truck. More
by Max
Employees Worked With
Jessica
July 24, 2019
Recall work Very helpful staff and flexible when I was late for my appointment. Knowledgeable and provided quote requested, attached to my service report. Alwa Very helpful staff and flexible when I was late for my appointment. Knowledgeable and provided quote requested, attached to my service report. Always pleasant and professional. More
by Peter
Employees Worked With
Tim
