Van Horn Ford of Oconomowoc

VanHorn is a no pressure, relaxed and informative dealership. Very please with this dealer as my first experience with a different dealer was absolutely horrible! dealership. Very please with this dealer as my first experience with a different dealer was absolutely horrible! More

Rick, Don, and the rest of the Van Horn team were fantastic to work with. It wasn't easy and no pressure by an experience. Thank you! fantastic to work with. It wasn't easy and no pressure by an experience. Thank you! More

Extremely satisfied the salesperson was extremely knowledgable had was very helpful. I never felt pressured and it was a very pleasurable buying experience will definitely recommend this dealership. knowledgable had was very helpful. I never felt pressured and it was a very pleasurable buying experience will definitely recommend this dealership. More

Horrible follow-up and lack of commitment and transparency An absolutely horrible experience. They dragged on the sale by not communicating back in a timely matter, in fact they would some days not even commu An absolutely horrible experience. They dragged on the sale by not communicating back in a timely matter, in fact they would some days not even communicate at all while continuously requesting information. It is a joke of a dealership with no transparency or honesty. They took so long that another truck I was comparing to at a different dealership sold. Robb Olsen was my salesman and would rarely return calls. Bill the finance manager would request all kinds of information and then would not reply. Steve and Michael were the managers that also were not transparent and would not follow up on their commitments. It is a terrible dealership and I would advise to stay away…not worth the time commitment or frustration. More

Very good attentive service from Rick. He was a pleasure to work with and we found the dealership to be very clean and efficient. Good overall experience. to work with and we found the dealership to be very clean and efficient. Good overall experience. More

Rick was very helpful and patient in explaining the options I was looking for. He also worked with me on getting to the price I was comfortable with. Would recommend Rick and Van Horn for anyone lookin options I was looking for. He also worked with me on getting to the price I was comfortable with. Would recommend Rick and Van Horn for anyone looking for a new Ford. More

I love my new Lincoln! I’m extremely happy about the price I was able to get! Couldn’t have gone to a better dealership! price I was able to get! Couldn’t have gone to a better dealership! More

Van Horn Ford is a very good dealership to work with, the people are very kind and not only helpful but good company to talk to and have lots of knowledge in many departments! I would definitely recommend th people are very kind and not only helpful but good company to talk to and have lots of knowledge in many departments! I would definitely recommend them to anyone! More

I was impressed right off the bat when I was addressed by name when I entered the building. The employees were very happy to answer any questions we had. They followed sanitation procedures during the corona name when I entered the building. The employees were very happy to answer any questions we had. They followed sanitation procedures during the coronavirus pandemic. They provided added warranties just for piece of mind when buying used cars. The employees were so personable and told us to stop in and say hi when we get our free oil changes! So happy with their service. More