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Van Horn Ford of Oconomowoc

Oconomowoc, WI

4.8
610 Reviews

1000 Summit Avenue

Oconomowoc, WI

53066

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Showing 610 reviews

December 31, 2020

I have had very good interactions with the people at Van Horn. From service to sales and everyone in between. They are courteous and helpful. More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Jan 04, 2021 -

Van Horn Ford of Oconomowoc responded

Mike - Thank you so much for sharing this feedback! We are delighted to hear that you've had positive experiences with both our Sales and Service Teams. Hope to see you next time at Van Horn Ford!

December 24, 2020

Unparalleled customer service. Rick and Bill were great to work with, and truly went above and beyond in helping me get into my new Expedition! More

by stevenmathison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick, Bill
Dec 24, 2020 -

Van Horn Ford of Oconomowoc responded

Thank you, Steven, for leaving us a five-star review. It is wonderful to hear that Rick and Bill helped you into a Ford Expedition. On behalf of everyone at Van Horn Ford, safe travels!

December 15, 2020

Thanks for all your help Drew. You take very good care of me. I am happy to recommend you and van horn to anyone needing your service. More

by Matt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew
Dec 16, 2020 -

Van Horn Ford of Oconomowoc responded

Matt, thank you for taking the time to leave us a review! We are so glad Drew took such good care of you here at Van Horn Ford, and we will be sure to let him know that you appreciate his help. We look forward to your next visit!

December 08, 2020

Jake was an excellent sales assistant. He helped us find a vehicle right for us in the price range we wanted and with accessories we love More

by Rhstorm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake
Dec 09, 2020 -

Van Horn Ford of Oconomowoc responded

Thank you so much for sharing your experience working with Jake! We are delighted to hear that he helped you get into the right car, at the right price. Congratulations from all of us here at Van Horn Ford!

November 30, 2020

Very easy to work with and not aggressive. Richard worked hard to get me the perfect truck that would fit under the budget I wanted. More

by Mon1384
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard
Nov 30, 2020 -

Van Horn Ford of Oconomowoc responded

It's wonderful to hear that Richard helped you drive home from Van Horn Ford in the right truck at the right price. Thank you for your business! We hope we have an opportunity to assist you in the future.

November 25, 2020

Very friendly, knowledgeable and patient staff. Answered all of my questions thoroughly. Being a first time buyer, it made for a relaxing, positive buying experience. Their kindness and expertise is much ap More

by Marisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Olson
Nov 25, 2020 -

Van Horn Ford of Oconomowoc responded

Marisa - It is our goal to make the purchasing process stress-free and enjoyable, and we truly could not ask for better feedback! Congratulations on your new vehicle, and enjoy it. We hope to work with you again at Van Horn Ford!

November 24, 2020

Bradley did an amazing job getting us in quick when I was in an accident and needed a vehicle fast! We had previously been in and he knew exactly what we were looking for! Great customer service and this is More

by Sabrina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradley
Nov 24, 2020 -

Van Horn Ford of Oconomowoc responded

Thank you for taking the time to review us, Sabrina! It is wonderful to hear that Bradley delivered such a seamless purchase experience. Congratulations on your new vehicle, and we hope to see you back for your first oil change! - The Van Horn Ford team

November 22, 2020

I was very particular and thorough when test driving trucks, and wanted to make the best decision for me and my family. Don was very patient and helpful during this process, and VanHorn had an abundanc More

by Ajaxjohnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don
Nov 23, 2020 -

Van Horn Ford of Oconomowoc responded

At Van Horn Ford it's our goal to pair our customers with the right vehicles for them and we are delighted that this was your experience. Thank you for mentioning Don! We are grateful for your support and wish you safe driving.

November 16, 2020

Quick service, pleasant to work with and great value. Had oil change and recall done within 2 hours. Very friendly staff, safe environment. We will be back! More

by Carrie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew
Nov 17, 2020 -

Van Horn Ford of Oconomowoc responded

Hi Carrie - We appreciate you coming to Van Horn Ford for your oil change and recall repairs! It's great to hear that you're a satisfied customer and look forward to assisting you in the future. Thanks so much!

November 14, 2020

I went in to buy out my lease and Trevor made it as easy as possible. Gave me several options and kept in contact to help the process go very smoothly! Would highly recommend for any purchase needs of a veh More

by Hjy911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor, Mike and finance guy
Nov 16, 2020 -

Van Horn Ford of Oconomowoc responded

Thank you for doing business with us at Van Horn Ford. We're thrilled to hear that Trevor was such a pleasure to work with throughout the purchase of your vehicle. Congrats and safe travels!

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