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Van Horn Ford of Oconomowoc

Oconomowoc, WI

4.8
610 Reviews

1000 Summit Avenue

Oconomowoc, WI

53066

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Showing 610 reviews

February 05, 2021

Rob was hands down the best car salesman my husband and I have ever worked with! Very personable and professional! We will definitely be buying future vehicles from Van Horn. More

by Hoffmk27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Olson & Anthony Zimdars
Feb 08, 2021 -

Van Horn Ford of Oconomowoc responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Rob took such good care of you and your husband here at Van Horn Ford, and we will be sure to let him know that you appreciate his help. We look forward to your next visit!

February 01, 2021

Great deal and Rick made it a very wonderful no pressure experience! We found the vehicle on line, went to the dealership and made the purchase! No surprises, just fair, honest, helpful assistance! More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Szymanski
Feb 02, 2021 -

Van Horn Ford of Oconomowoc responded

John - We can't ask for better feedback than this! It's great to hear that Rick delivered a pressure-free car-buying experience and that you drove home in the vehicle you wanted. Congratulations and thank you for your business! - Van Horn Ford team

January 31, 2021

Our sales person Rick was very knowledgeable with sales and the new technology with our new vechicle. I would definitely refer Rick to anyone that I know that’s buying a vechicle. More

by sfowle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Szymanski
Feb 01, 2021 -

Van Horn Ford of Oconomowoc responded

We are delighted to hear that Rick delivered a five-star purchase experience. Thank you for choosing Van Horn Ford and taking the time to review our team. Safe travels in your new car!

January 18, 2021

Great customer service. Robert was very knowledgeable and we didn't feel pressured to buy. He worked with our wants and our budget. Great price for the SUV. More

by Anitra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert
Jan 19, 2021 -

Van Horn Ford of Oconomowoc responded

Thank you for taking the time to share! We strive to make the purchasing process go smoothly, and it is wonderful to hear that this was reflected in your time working with Robert. Congratulations on your new ride and safe travels! We hope to see you back at Van Horn Ford down the road!

January 18, 2021

Jake was very nice and thorough. He made the whole process really easy and comfortable. Nice guy I would definitely buy another vehicle from you guys. More

by mig49balloonz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake
Jan 19, 2021 -

Van Horn Ford of Oconomowoc responded

Thank you for posting about your experience with Jake. It was a pleasure to have your business at Van Horn Ford and we look forward to working with you in the future!

January 16, 2021

Great service, great people to work with. Was an excellent experience purchasing from here. Would highly recommend van horn and will purchase my next auto from here More

by Angeryangler@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad
Jan 18, 2021 -

Van Horn Ford of Oconomowoc responded

It makes our day to hear that your purchase experience was top-notch and that you will recommend our team to others! We are grateful for your business and look forward to working with you again in the future. Thank you from all of us at Van Horn Ford!

January 16, 2021

Jake was terrific to work with! He is knowledgeable, resourceful and answers questions with clear explanations.Jake was welcoming and went the extra distance. He stayed beyond store hours to show the ve More

by Satisfied Buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony, finance manager
Jan 18, 2021 -

Van Horn Ford of Oconomowoc responded

Reviews like this one always make our day! It's fantastic to hear that Jake went above and beyond to deliver an exceptional buying experience, and we'll be sure to pass along your kind words to him. Welcome to the Van Horn Ford family - we wish you many happy miles in your new Ford F-150 King Ranch!

January 12, 2021

We purchased a new 2021 Expedition after previously purchasing a 2016 Explorer from this dealership prior to Van Horn taking ownership and returned to Van Horn in Oconomowoc because of previous associa More

by Glenn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike and Jake
Jan 12, 2021 -

Van Horn Ford of Oconomowoc responded

Hi Glenn - Congratulations on your new 2021 Ford Expedition and 2016 Ford Explorer! We are very proud to have earned your business and happy to hear that you are so confident in Mike and Jake to get the job done. We are wishing you many safe and happy miles in your new vehicles and hope to see you back at Van Horn Ford!

January 06, 2021

Great customer service. Very fast transaction. Steve was very easy to work with. I changed my mind on color and he was always on top of it. More

by Kylecarpenter95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Lopez, Rick Szymanski
Jan 06, 2021 -

Van Horn Ford of Oconomowoc responded

It is gratifying to hear that Steve made your purchase process so efficient and successful. Thank you for working with our team here at Van Horn Ford, we are grateful to have you as a customer. Enjoy your new car, Kyle!

December 31, 2020

They were very good to deal with they went out of their way to make sure we were getting a good deal every one from sales to financial services were excellent More

by Camach0116@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard szymanski
Dec 31, 2020 -

Van Horn Ford of Oconomowoc responded

It is gratifying to hear that our team delivered a great experience from start to finish. Thank you for putting your trust in Van Horn Ford and taking the time to share your positive feedback!

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