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Van Horn Ford of Oconomowoc

Oconomowoc, WI

4.8
610 Reviews

1000 Summit Avenue

Oconomowoc, WI

53066

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Showing 610 reviews

March 06, 2021

Brandon our salesman was very nice. He was honest and helpful in finding the right car for us. Finance department was quick and organized and explained everything in detail. More

by Tslowinski74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon, Anthony
Mar 08, 2021 -

Van Horn Ford of Oconomowoc responded

Thanks for sharing your feedback! Our team strives to find the best option for guests and we're glad to hear that Brandon hit the mark. Safe travels from all of us at Van Horn Ford!

March 04, 2021

Fantastic service!! Everyone friendly. Coffee was good! Escape was a smooth drive and nice color. Trevor a very knowledgeable about the vehicle. I would definitely come back to Van Horn More

by Sfleming968
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor, Brad
Mar 04, 2021 -

Van Horn Ford of Oconomowoc responded

Thank you for taking the time to review us! We appreciate your business and are happy to hear that Trevor went the extra mile to assist with your vehicle. Drive safely, and we hope to see you again at Van Horn Ford!

March 03, 2021

Very professional and took the time to show me the difference between one car and the other. He even help me set up my Ford pass before leaving. More

by Dllrnc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake, steve and the one who wrote up my contract
Mar 03, 2021 -

Van Horn Ford of Oconomowoc responded

Thank you for taking time to share this feedback about our customer service! It's great to hear that our team could assist with your purchase, and all of us at Van Horn Ford wish you safe driving.

February 28, 2021

The customer service and expertise at Van Horn was outstanding. Every employee was kind and helpful from the moment we walked in the door to the time we left. We couldn’t be happier with our salesman More

by 6hrons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve L. and Bill K.
Mar 02, 2021 -

Van Horn Ford of Oconomowoc responded

Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that Steve, Rick, and Bill earned your five-stars. Drive safely in your new vehicle, and enjoy it! We hope to see you back at Van Horn Ford for your first oil change!

February 26, 2021

Greg was great to work with. Came in on his day off to make sure we were taken care of. Efficient car buying process. Thanks! More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg
Feb 26, 2021 -

Van Horn Ford of Oconomowoc responded

Congratulations on your new car, Mark! We are thrilled that Greg went the extra mile to make you a happy customer. Thank you from all of us at Van Horn Ford!

February 20, 2021

Customer service was great, very friendly and informative on everything that i had questions about. Definitely a place i would go back to if im on the market for another vehicle. More

by Morales_253
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rico
Feb 22, 2021 -

Van Horn Ford of Oconomowoc responded

We are thrilled that our team delivered a five-star experience and made you a happy customer! Thank you for giving Van Horn Ford your business and positive feedback. We hope to work with you again down the road!

February 20, 2021

Jake, and the entire Van Horn family, were great to work with. Jake took the time to answer all my questions and help me navigate the entire buying process. More

by Tom766
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Knight, Mike Vagnini
Feb 22, 2021 -

Van Horn Ford of Oconomowoc responded

Thank you for the review! We couldn't be happier to hear that you had a great experience working with Jake and our team at Van Horn Ford, and we will be sure to pass along your kind words. We hope to see you again sometime!

February 11, 2021

Working with Rick during the purchase of our vehicle went very well. All of the Van Horn personnel were courteous and professional. It was a good experience. Thanks. More

by Waldera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Pleda, Rick Szymanski, Anthony Zimdars
Feb 12, 2021 -

Van Horn Ford of Oconomowoc responded

It is terrific to hear that Rick and the team delivered a five-star purchase experience! We are so appreciative of your business and positive review. Thank you from all of us at Van Horn Ford, and safe travels in your new car!

February 11, 2021

Trevor was great. Van Horn really took care of me. Great service, price/etc. I would highly recommend them. We will be buying our next vehicle there. More

by Steffes1steffes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor
Feb 11, 2021 -

Van Horn Ford of Oconomowoc responded

Thank you for taking the time to leave us a review! We are so glad Trevor took such good care of you here at Van Horn Ford, and we will be sure to share your kind words with him. We look forward to your next visit!

February 06, 2021

They got me in for my oil change even though I signed up for the wrong location! Everybody was so nice ! And got it done very quickly! More

by Mackmom21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Feb 08, 2021 -

Van Horn Ford of Oconomowoc responded

Thank you for taking the time to leave us a review! It was our pleasure to change your oil here at Van Horn Ford, and we look forward to your next visit!

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