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Van Horn Ford of Oconomowoc

Oconomowoc, WI

4.8
610 Reviews

1000 Summit Avenue

Oconomowoc, WI

53066

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Showing 610 reviews

October 05, 2021

They were able to get me my truck in a timely fashion and set it up for me. More

by Eandlfisher
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake
Oct 06, 2021 -

Van Horn Ford of Oconomowoc responded

We're glad we could assist! Thank you for trusting Van Horn Ford with your vehicle needs - we hope to see you again down the road! Safe travels in your truck!

October 04, 2021

Appreciate Brandon's patience as we are our decision. He worked with us on our trade in. He was not pushy, I never felt rushed to make a decision More

by Deb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
Oct 05, 2021 -

Van Horn Ford of Oconomowoc responded

We're glad we could provide the pleasant and pressure-free buying experience we aim for, Deb. Thank you for the terrific review and for taking your business to Van Horn Ford!

September 25, 2021

Flawless transaction! Reasonable trade value, nice facilities and staff, good vehicle selection. Billy O'Dwyer was a dream to work with-personable, no pressure, great communication, easy to work with. More

by RobertStanley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy O'Dwyer
Sep 27, 2021 -

Van Horn Ford of Oconomowoc responded

Thanks for the kudos. It is wonderful to hear that Billy was able to deliver such an exceptional trade-in experience for you. He will be pleased to hear your great feedback. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Enjoy the new ride! - Van Horn Ford

September 11, 2021

I had a very positive experience at Van Horn. I would definitely recommend Van Horn to anyone shopping for a vehicle. Thank you, Trevor Hess! More

by Cordova
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Hess
Sep 13, 2021 -

Van Horn Ford of Oconomowoc responded

Thank you for the great review! We are thrilled to hear that you had such a successful purchase experience working with Trevor and the Van Horn Ford team. Drive safely in your new vehicle, and we hope to see you back next time!

August 20, 2021

Fantastic personnel, easy to work with. Have always worked with Van Horn dealers for this reason. More

by RYANSP626
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor, Bill
Aug 21, 2021 -

Van Horn Ford of Oconomowoc responded

Ryan, our team is overjoyed to receive your compliments! We're so grateful for your business with and loyalty to Van Horn Ford and we hope we'll continue to work together for many years!

August 03, 2021

Trevor was great to work with. Took care of all the details through text/email. When we went to pick up our new truck everything was efficient, all the paperwork was ready. Trevor took time to go over More

by BrianK018
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor,Bill
Aug 03, 2021 -

Van Horn Ford of Oconomowoc responded

Hi Brian - Thank you for choosing Van Horn Ford and for sharing your kind words about Trevor! We are thrilled that you had a five-star experience and we hope you are loving your new truck. Have a wonderful day!

July 26, 2021

Rick and Brad took great care of us when my husband and I were looking for and then bought our new Explorer! Highly recommend working with them. They make you feel like one of the family. Excited to driv More

by Sherrie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad DePalma, Richard Szymanski
Jul 26, 2021 -

Van Horn Ford of Oconomowoc responded

Sherrie - Congratulations to you and your husband on your new Ford Explorer! Thank you for choosing Van Horn Ford and for taking the time to review us. Have a wonderful day!

July 24, 2021

I love the good service I get at your Van Horn dealership. I will truly miss Drew's exemplary service when I bring my car in for future service appointments. I am very happy for Drew's promotion b More

by mammylizard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Zimdars, Steve Lopez, Brad Di Palma, Tim Schmidt.
Jul 26, 2021 -

Van Horn Ford of Oconomowoc responded

It means a lot that our service stands out to you, and we will be sure to let Drew know you appreciated all of his help during your services. Thank you for trusting Van Horn Ford, we look forward to your next visit. Take care!

July 19, 2021

Very clean dealership. No pressure sales. Salesman Rick was incredible. Very personable and knowledgeable. I will be back in 2 weeks to upgrade another vehicle. This was the best vehicle purchase experienc More

by Bhiggins60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick in sales, Bill in finance.
Jul 19, 2021 -

Van Horn Ford of Oconomowoc responded

What an honor to hear that this was the best vehicle purchase experience you've had! Thanks so much for your kind words. We're so happy that Rick was so kind and informative. See you in two weeks, and thanks for choosing Van Horn Ford!

July 19, 2021

Greg was an absolute pleasure to work with. He was knowledgeable, fun, attentive and made sure he answered all of our questions. Him, along with everyone else there, made car buying very easy. More

by Julie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg, Bill
Jul 19, 2021 -

Van Horn Ford of Oconomowoc responded

A big thanks for the fantastic review, Julie! We're delighted that you enjoyed working with Greg and it makes our day to know that he made the process so easy and seamless for you. We'll make sure to pass along the kind words to him and the rest of the Van Horn Ford team!

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