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Van Horn Ford of Oconomowoc

Oconomowoc, WI

4.8
610 Reviews

1000 Summit Avenue

Oconomowoc, WI

53066

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Showing 610 reviews

March 18, 2022

Greeted right away, Very helpful in getting everything taken care of on my lease termination More

by travelnut54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake
Mar 18, 2022 -

Van Horn Ford of Oconomowoc responded

Thanks so much for taking the time to leave Van Horn Ford a five-star review! It was a pleasure to do business with you.

March 16, 2022

Van Horn Ford dealership of Oconomowoc was very friendly and welcoming right off the bat. Working with Jake and the rest of the staff was very easy and no pressure. More

by Johnnie L.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake
Mar 16, 2022 -

Van Horn Ford of Oconomowoc responded

Johnnie, thank you for the great review! We are thrilled to hear that you had such a successful purchase experience working with Jake and the Van Horn Ford team. Drive safely, and we hope to see you back next time!

March 12, 2022

Everyone at Van Horn was great. Especially Rick - he was absolutely fantastic to work with! Not the normal car salesman experience you’d get somewhere else. He was genuine, knowledg More

by Jbau
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Szymanski
Mar 12, 2022 -

Van Horn Ford of Oconomowoc responded

What a great review about Rick and his sincerity and expertise! He'll be so pleased that he earned your recommendation and that he delivered such a memorable purchase experience. Many thanks from all of us at Van Horn Ford, and we wish you happy travels in your new ride!

March 04, 2022

Very easy to deal with everyone at the dealership. All the people were very respectful and cared about my needs. Dealership was clean. Thank you van horn team More

by Jwick515
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor
Mar 04, 2022 -

Van Horn Ford of Oconomowoc responded

We're glad to see this feedback, and we appreciate you saying that our team was caring and respectful! See you next time here at Van Horn Ford.

February 25, 2022

Overall nice people, average pricing, and good communications. However a test ride was cancelled at the last minute with some repairs needed on the car for sale. It has been a week since they said More

by handyden
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack
Feb 28, 2022 -

Van Horn Ford of Oconomowoc responded

We do apologize for the lack of communication. We have gone through our system and cannot find you. We would like an opportunity to make this right. If you could please reach out to your Sales Consultant, we would appreciate the chance to assist you.

February 22, 2022

Billy was an awesome salesperson! ! He made our buying experience smooth and carefree. His expert knowledge and bubbly personality made us feel like part of the family. 10 out of 10 wo More

by Tom766
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Knight, Michael Vagnini
Feb 23, 2022 -

Van Horn Ford of Oconomowoc responded

Tom, thank you for taking the time to review us! We are so glad to hear that Billy delivered such a seamless and successful purchase experience. Drive safely in your new vehicle, and enjoy it! We hope to see you back again at Van Horn Ford!

December 16, 2021

Worked with Jack Kraemer and had a good and relatively seamless experience. Bought from out of state, and Jack had everything ready to roll when I got into town. Would highly recommend! More

by Sarek1118
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kraemer
Dec 16, 2021 -

Van Horn Ford of Oconomowoc responded

It's wonderful you had such a great out-of-state buying experience with the Van Horn Ford team! We'll pass along your kudos to Jack and let him know you appreciated all the help. Enjoy the new ride!

November 30, 2021

I worked with Greg Szymanski to purchase a vehicle. He's without a doubt one of the best car sales reps I've ever worked with. No pressure sales, very flexible and accommodating. Over all a great experien More

by brian_tracy62
Recommend Dealer
Yes
Employees Worked With
Greg Szymanski
Dec 01, 2021 -

Van Horn Ford of Oconomowoc responded

Thank you for recommending us so highly! We're happy that Greg was such a wonderful person to work with and that he could accommodate you and ensure that you were taken care of. We appreciate your business and are happy that you had such a great time with us here at Van Horn Ford.

November 05, 2021

Truly a great experience all around at Van Horn in Oconomowoc. Rick in sales was very friendly to work with and extremely knowledgeable of the vehicle I purchased and Anthony in the Finance Dept real More

by MD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Zimdars & Rick
Nov 07, 2021 -

Van Horn Ford of Oconomowoc responded

Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful purchase experience working with Rick and Anthony. Drive safely in your new vehicle, and enjoy it! We hope to see you back again at Van Horn Ford!

October 21, 2021

I have bought every one of my cars here for the last 13 years and everytime I have had a great experience!! Trevor is so helpful and Steve makes sure my experience is smooth and enjoyable. I found a dealer More

by khutsen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor
Oct 21, 2021 -

Van Horn Ford of Oconomowoc responded

It's such an honor to have you as a 13-year customer! We appreciate each and every one of your purchases, and thanks for sharing these kind words about Trevor and Steve. See you for next vehicle!

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