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Van Horn Ford of Oconomowoc

Oconomowoc, WI

4.8
615 Reviews

1000 Summit Avenue

Oconomowoc, WI

53066

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Showing 615 reviews

March 26, 2022

The floor employees at Van Horn work extremely hard to satisfy their customers. They are friendly and knowledgeable.They do however, need to expand and improve their service department. More

by basecampmobile
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austyn and Jack
Mar 29, 2022 -

Van Horn Ford of Oconomowoc responded

Thank you for sharing with us. We appreciate your feedback and are actively working on expanding, hiring, and looking at improving our service department in all aspects. Customer service is our priority, and we look forward to earning your five stars in the future. If there is anything further we can help you with, please feel free to reach out. Thank you, Steve Lopez - General Manager -262-567-5574

March 24, 2022

Professional knowledgeable friendly accommodating transparent trustworthy sincere sales team all around great experience highly reccomended More

by Dan.meccariello
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy & Steve
Mar 24, 2022 -

Van Horn Ford of Oconomowoc responded

Dan, we are delighted to read this review! Thank you for choosing Van Horn Ford and for stopping by to share your experience. We wish you many safe and happy miles ahead!

March 23, 2022

Jake was fantastic to deal with, very quick and simple process to get me out in a new ride. Thank you!!! More

by Chris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake
Mar 24, 2022 -

Van Horn Ford of Oconomowoc responded

Chris, thank you for the great review! We are so glad to hear that Jake delivered such a successful purchase experience. Drive safely in your new vehicle, and we hope to see you back again at Van Horn Ford!

March 22, 2022

Everybody was super friendly and nice… great customer service and our guy Gregory szymanski was the best! He listened to us and put our wants and needs first. He did an amazing job and made the whole pro More

by ldemski2610
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory szymanski
Mar 22, 2022 -

Van Horn Ford of Oconomowoc responded

Gregory will be thrilled to hear that he made your purchase experience seamless and simple! We'll always take the time needed to ensure all of your needs are met, and we're so glad that means so much to you. Thank you for putting your trust in Van Horn Ford, and happy driving!

March 22, 2022

I was very happy with my experience at Van Horn Ford. I worked with Jake who was knowledgeable and helpful throughout the process. I never felt pressured or rushed and would recommend them to family an More

by chris.wichert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake
Mar 23, 2022 -

Van Horn Ford of Oconomowoc responded

We're pleased to receive your great feedback. Thank you very much for letting us know how much you enjoyed working with Jake. Safe travels and have a wonderful day! - Van Horn Ford

March 22, 2022

Very please, after driving several trucks looking for the right fit Greg was very patient with us and went well above our expectations. More

by mravetto
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg, Bill
Mar 23, 2022 -

Van Horn Ford of Oconomowoc responded

It is gratifying to hear that Greg went the extra mile to find you the right fit! Thank you for choosing Van Horn Ford and for stopping by to leave a review. Safe travels in your new truck!

March 21, 2022

Had a great experience car shopping at Van Horn! They were super helpful, patient, and not pushy at all. They were knowledgable and friendly. Will be going back to them for our car! More

by Blake McCarty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick
Mar 22, 2022 -

Van Horn Ford of Oconomowoc responded

Hi Blake - We are thrilled that our team gave you such a positive, pressure-free experience! Thank you for choosing Van Horn Ford and for taking the time to share your feedback. We look forward to welcoming you back for your purchase!

March 21, 2022

I am an older driver, with very limited car shopping experience. At Van Horn in Ocon., the staff was attentive, answered my questions completely and in a manner that was user friendly. Jake Knight, in More

by LB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Jake Knight, Mr. Bill Kolkoski
Mar 22, 2022 -

Van Horn Ford of Oconomowoc responded

Thank you for the great review! We strive to deliver a seamless and accommodating purchase experience, and it means a lot to hear that this was reflected in your time working with Jake and the Van Horn Ford team. Drive safely in your new vehicle, and enjoy it! We hope to see you back again down the road!

March 21, 2022

Billy and Van Horn were so helpful in finding me a new car same day. Thank you More

by Megmecc17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy
Mar 22, 2022 -

Van Horn Ford of Oconomowoc responded

Thank you for the five stars! We appreciate your support and are happy to hear that you found the right vehicle working with Billy and the Van Horn Ford team. Drive safely, and we hope to see you back again down the road!

March 21, 2022

Jack was xxxxing awesome! Wouldn’t want anyone else! Couldn’t be happier with his service! More

by kylebence
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack
Mar 21, 2022 -

Van Horn Ford of Oconomowoc responded

Kyle, it's outstanding to hear how satisfied you are with your experience with Jack and the Van Horn Ford team! We're grateful for your positive feedback, and we hope we'll see you again down the road if there's anything more we can assist with!

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