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Van Horn Ford of Oconomowoc

Oconomowoc, WI

4.8
615 Reviews

1000 Summit Avenue

Oconomowoc, WI

53066

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Showing 615 reviews

September 01, 2022

Jack did an excellent job helping us with the entire process of not only finding the vehicle that we wanted, but the process of taking care of all the paperwork and with financing. More

by Bruce R.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack, Mike V
Sep 01, 2022 -

Van Horn Ford of Oconomowoc responded

Bruce, While I love knowing that our team is going above and beyond to assist our customers, I'm disappointed that your visit didn't go as smoothly as you planned. If there are any details you'd like to share with us, I welcome you to reach out. Thanks so much, Mike Vagnini - General Sales Manager - 262-567-5574

Sep 01, 2022 -

Bruce R. responded

Everything went exactly as planned when it came tp the purchase of the vehicle, the paperwork and the financing. The vehicle just needed the detail department to complete their job to our satisfaction.

September 01, 2022

Awesome experience and customer service! ! I have purchased three cars now from Van Horn and will be going back when it’s time for my forth!! More

by jtheder21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kraemer
Sep 01, 2022 -

Van Horn Ford of Oconomowoc responded

We are so grateful for your repeat business! Thank you for choosing Van Horn Ford and for sharing your kind review. Safe travels until we see you again!

August 31, 2022

It was great working with Rick and Bill! This was the quickest and easiest car buying experience of my life. More

by Satisfied Customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick, Bill
Sep 01, 2022 -

Van Horn Ford of Oconomowoc responded

It makes our day to hear that our team gave you the best and most efficient purchase experience you have ever had! Thank you for choosing Van Horn Ford and for sharing your kind words about Rick and Bill. Safe travels in your new vehicle!

August 27, 2022

Very nice people to work with great communication and customer service. Fast and easy dealing business beautiful cars and more. More

by Kali
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen
Aug 29, 2022 -

Van Horn Ford of Oconomowoc responded

Thank you for the great review, Kali! We are happy to have you as a Van Horn Ford customer and we hope to welcome you back again down the road. Enjoy the ride!

August 25, 2022

I received a quick response after having made an online inquiry. Rick Szymanski was friendly, polite, and attentive throughout the buying process. More

by C. Carter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Szymanski, Mike Vagnini, Anthony Zimdars
Aug 26, 2022 -

Van Horn Ford of Oconomowoc responded

Thank you for the great review! We are so glad to hear that Rick delivered a successful purchase experience. Drive safely, and we hope to see you back again at Van Horn Ford!

August 19, 2022

Showroom is clean and sales representatives and managers were friendly. Used vehicle was as described. However, they would not negotiate on the price nor would they provide a key with a working fob to More

by AJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen, Steve, Bill
Aug 22, 2022 -

Van Horn Ford of Oconomowoc responded

Good Morning AJ, we feel that putting our best price online provides our guests with the best experience when purchasing a vehicle. Please contact our General Sales Manager Mike at 262-567-5574 if you would like to discuss this further. Thank you and have a great day

August 18, 2022

Our family absolutely loves the 2018 Honda CR-V that I purchased from VanHorn Ford in Oconomowoc. My kids and I walked in the dealership on a Saturday morning to "take a look" at a used Honda and were gr More

by Beth B.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Knight in Sales and Bradley in Financing
Aug 18, 2022 -

Van Horn Ford of Oconomowoc responded

Beth, congratulations on your 2018 Honda CR-V! We are thrilled that Jake and Bradley took wonderful care of you and your family during the purchasing experience. The Van Horn Ford team couldn't be happier to have earned your five stars. Have fun making new memories in your new ride!

August 18, 2022

The staff were pleasant and friendly. Everyone greeted us that we came in contact with. The purchase process was very streamlined. More

by mpreboske
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen May
Aug 18, 2022 -

Van Horn Ford of Oconomowoc responded

Thanks for your wonderful review! We're overjoyed our team made your experience seamless. Many safe and happy miles from everyone at Van Horn Ford!

August 13, 2022

Everything at van horn and Billy went well. We are happy with the car and the dealer. We would do it again. More

by Jjodwyer jes2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy ODwyer
Aug 15, 2022 -

Van Horn Ford of Oconomowoc responded

This is the kind of feedback we work hard for at Van Horn Ford! Billy will definitely appreciate the shout-out. We hope to see you again down the road!

August 12, 2022

They were very nice to work with let us test drive the vehicle. Left us alone while we talked things over after we got back from test drive. Were very helpful getting financing. More

by Graytop56
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Knight
Aug 12, 2022 -

Van Horn Ford of Oconomowoc responded

Thanks for your review! We're delighted our team provided accommodating assistance that shaped a positive experience. We hope to work with you again at Van Horn Ford!

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