Van Horn Ford of Oconomowoc

Had a couple of visits for oil changes. Both took 1 and one half hours. I thought that was a little long. I talked with the service manager Drew and he explained the vehicle is older and th Both took 1 and one half hours. I thought that was a little long. I talked with the service manager Drew and he explained the vehicle is older and they dont carry as much inventory for older vehicles, as they didnt have the filter on hand. He took care of it and told me next time and after they will have all parts neccessary before we drop it off. I appreciate the personal care taken by Drew to resolve the problem and will continue to use Van Horn for service. Thanks again to Drew for reaching out to us and explaining the problem. More

Full cooperation from the first call to driving away. Very pleased with everyone involved, Rachel, Allen and Anthony. Very pleased with everyone involved, Rachel, Allen and Anthony. More

I had a great experience. The smoothest buying experience I have ever had. Jake was knowledgeable, friendly, and respectful of my buying preference which goes a long way if yo The smoothest buying experience I have ever had. Jake was knowledgeable, friendly, and respectful of my buying preference which goes a long way if you ask me. I pe-can’t even begin to describe how well our experience was! More

Staff was very friendly and courteous. Sales consultant (Jack) was very knowledgeable and a pleasure to work with. Sales consultant (Jack) was very knowledgeable and a pleasure to work with. More

Everyone was helpful and nice. Jake found us the best deal for what we were looking with out being pushy Jake found us the best deal for what we were looking with out being pushy More

Jake was very knowledgeable about limited package F150 I purchased. He was very personable a long with the sales manager and finance person. purchased. He was very personable a long with the sales manager and finance person. More

Working with Jake at Van Horn offered us a feast of features and conveniences that made our buying experience seamless. features and conveniences that made our buying experience seamless. More

My husband and I bought a truck from this dealership and had a great experience! Trevor was very nice to work with. Really everyone we came in contact at the dealership was very pleasant and helpful. I woul had a great experience! Trevor was very nice to work with. Really everyone we came in contact at the dealership was very pleasant and helpful. I would definitely recommend them for any car needs. More

We had a great experience at this dealership with Trevor and all of the employees we encountered. I would recommend this dealership for all of your cars needs. and all of the employees we encountered. I would recommend this dealership for all of your cars needs. More

Consistently friendly people and excellent service. Always feels like a fair deal. I’m a repeat customer and the we always quickly work through the details. Always feels like a fair deal. I’m a repeat customer and the we always quickly work through the details. More