Van Horn Ford of Oconomowoc

Van Horn Ford is a nice group of guys who bent over backwards to make this deal with me. I worked with Richard Szymanski. From the first email through to the last text I just got about a recall situati backwards to make this deal with me. I worked with Richard Szymanski. From the first email through to the last text I just got about a recall situation, he was prompt to respond, thorough, and he answered every question. It was a pleasure to negotiate with him and his crew and I got my car and traded in my other car at a fair market value for both. From start to finish I was well taken care of and educated on my vehicle. This was the easiest and most pleasurable car purchase experience I've ever had. More

My wife and I stopped in to look at Lincoln Nautilus they had on the lot. Sales staff was very unenthusiastic and really did not want to help us in any way since they close at like 6pm on a week day. Was a had on the lot. Sales staff was very unenthusiastic and really did not want to help us in any way since they close at like 6pm on a week day. Was able to go to another Ford Dealer, test drive a the car we wanted to look at, have dinner and return to the dealer and close the deal before they closed .... all after Van Horn closed that afternoon. How can you recommend a dealer that does not want to sell cars?????? More

They were very patient and even willing to stay late and finish the paperwork up finish the paperwork up More

Had a couple of visits for oil changes. Both took 1 and one half hours. I thought that was a little long. I talked with the service manager Drew and he explained the vehicle is older and th Both took 1 and one half hours. I thought that was a little long. I talked with the service manager Drew and he explained the vehicle is older and they dont carry as much inventory for older vehicles, as they didnt have the filter on hand. He took care of it and told me next time and after they will have all parts neccessary before we drop it off. I appreciate the personal care taken by Drew to resolve the problem and will continue to use Van Horn for service. Thanks again to Drew for reaching out to us and explaining the problem. More

Full cooperation from the first call to driving away. Very pleased with everyone involved, Rachel, Allen and Anthony. Very pleased with everyone involved, Rachel, Allen and Anthony. More

I had a great experience. The smoothest buying experience I have ever had. Jake was knowledgeable, friendly, and respectful of my buying preference which goes a long way if yo The smoothest buying experience I have ever had. Jake was knowledgeable, friendly, and respectful of my buying preference which goes a long way if you ask me. I pe-can’t even begin to describe how well our experience was! More

Staff was very friendly and courteous. Sales consultant (Jack) was very knowledgeable and a pleasure to work with. Sales consultant (Jack) was very knowledgeable and a pleasure to work with. More

Everyone was helpful and nice. Jake found us the best deal for what we were looking with out being pushy Jake found us the best deal for what we were looking with out being pushy More

Jake was very knowledgeable about limited package F150 I purchased. He was very personable a long with the sales manager and finance person. purchased. He was very personable a long with the sales manager and finance person. More

Working with Jake at Van Horn offered us a feast of features and conveniences that made our buying experience seamless. features and conveniences that made our buying experience seamless. More