
Van Horn Ford of Oconomowoc
Oconomowoc, WI
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I dealt with Jake Knight Sales Consultant. Jake was a pleasure to work with. Jake was knowledgeable and patient demonstating the electrictronic features/functions etc of the vehicle I purchase Jake was a pleasure to work with. Jake was knowledgeable and patient demonstating the electrictronic features/functions etc of the vehicle I purchased. In stopping at a competitor Ford Dealership I found the sales staff offering considerably less for my trade in and offered a higher mileage warranty however that required all maintenance including oil changes to be performed by that dealership. Imagine being on vacation and having to have your car towed back 500 -1000 miles to have some breakdown repaired. This is not the case with Van Horn. Under Van Horn's warranty repairs can be performed at any ASE certified garage. I also received no charge lifetime oil changes. Jake and the rest of the staff were a pleasure to work with. I highly recommend the Van Horn Oconomowoc dealership and Jake Knight if your looking to purchase a vehicle. More
Jake was wonderful to work with. I was selling my late fathers truck and Jake was respectful, kind and understanding. Jake and Van Horn were transparent in the process and very fair I was selling my late fathers truck and Jake was respectful, kind and understanding. Jake and Van Horn were transparent in the process and very fair in their offer. I would highly recommend working with Jake if you are looking for a vehicle. More
We had a great experience at Van Horn Ford today! Trevor and Bill were quick, efficient and knowledgeable. Everything was ready for us right when we got in. Thank you! Trevor and Bill were quick, efficient and knowledgeable. Everything was ready for us right when we got in. Thank you! More
Van Horn Ford is a nice group of guys who bent over backwards to make this deal with me. I worked with Richard Szymanski. From the first email through to the last text I just got about a recall situati backwards to make this deal with me. I worked with Richard Szymanski. From the first email through to the last text I just got about a recall situation, he was prompt to respond, thorough, and he answered every question. It was a pleasure to negotiate with him and his crew and I got my car and traded in my other car at a fair market value for both. From start to finish I was well taken care of and educated on my vehicle. This was the easiest and most pleasurable car purchase experience I've ever had. More
My wife and I stopped in to look at Lincoln Nautilus they had on the lot. Sales staff was very unenthusiastic and really did not want to help us in any way since they close at like 6pm on a week day. Was a had on the lot. Sales staff was very unenthusiastic and really did not want to help us in any way since they close at like 6pm on a week day. Was able to go to another Ford Dealer, test drive a the car we wanted to look at, have dinner and return to the dealer and close the deal before they closed .... all after Van Horn closed that afternoon. How can you recommend a dealer that does not want to sell cars?????? More