Van Horn Ford Chevrolet of Newhall
Newhall, IA
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Lathan was very helpful in ordering my car and addressing all of my concerns and requests. On the occasion that he did not have the answer at hand, he was forth-coming with stating he did not know but would all of my concerns and requests. On the occasion that he did not have the answer at hand, he was forth-coming with stating he did not know but would get the answer quickly. I would call upon him in the future for other automotive needs at VanHorn. More
We received amazing customer service throughout the sales process and our service appointment. Each of The employee owners we worked with was very professional and friendly. It made our experiences ones we w process and our service appointment. Each of The employee owners we worked with was very professional and friendly. It made our experiences ones we would repeat when future needs arise. Great job to the entire team! Keep it up! More
Pleasant, professional,courteous . Buying a used work truck was a pleasant experience at Van Horn of New Hall Iowa,sales staff was very professional as well as courteous .Worth the driv Buying a used work truck was a pleasant experience at Van Horn of New Hall Iowa,sales staff was very professional as well as courteous .Worth the drive !!! More
Awesomeness from everyone I dealt with Everyone was so respectful of the huge decision I had to make. I couldn’t be happier, my stress is gone until the first payment is due 😋. Bra Everyone was so respectful of the huge decision I had to make. I couldn’t be happier, my stress is gone until the first payment is due 😋. Brandon is the reason I drove an hour and Nate made the deal. More
Everyone treated my husband and I like family. No pressure to buy at all. Everyone treated us like family. Rick was our salesman and he was so great. Not only did he get us into a great car, but No pressure to buy at all. Everyone treated us like family. Rick was our salesman and he was so great. Not only did he get us into a great car, but recommended a good place for lunch too. More
Rick’s customer service was top notch! We recently purchased our 3rd vehicle from Rick within the past year. He went above and beyond to bring the vehicle we liked from another state to Ne We recently purchased our 3rd vehicle from Rick within the past year. He went above and beyond to bring the vehicle we liked from another state to Newhall so we could look at it, keeping in close communication with us throughout the process. Great buying experience! Thank you to the service department as well, Jim, Andy and Megan are all very friendly and helpful. Rick met us early to get our vehicle on a Saturday, his customer service is beyond excellent! More
Good feeling deal. Low pressure but friendly people. Aggresive to get business. Felt like a good deal. Wyatt was good to work with and Nate helped make the deal happen Low pressure but friendly people. Aggresive to get business. Felt like a good deal. Wyatt was good to work with and Nate helped make the deal happen More
Satisfied car buyer I like it that this is a KBB dealership. As such I felt that the initial asking price was reasonable and didn’t have to try to figure out how overblow I like it that this is a KBB dealership. As such I felt that the initial asking price was reasonable and didn’t have to try to figure out how overblown it was so that the dealer could offer crazy discounts or trade in values. When I first looked at the car it had not been on the lot very long and as such had not gone through the dealer inspection process yet. After driving the vehicle I had a couple issues with the car which the dealer took care of when they ran it through their used car inspection process. The personnel I dealt with were friendly and knowledgeable. I was very happy with the dealership and it’s personnel and feel as though I am going to quite happy with the vehicle I purchased in the years to come. I will definitely check in with these guys for future purchases. More
Good place Everything went smooth. Nice people to work with. Would shop there again. The salesman Lathan I worked with was nice. finance was easy too. Have to sa Everything went smooth. Nice people to work with. Would shop there again. The salesman Lathan I worked with was nice. finance was easy too. Have to say that Lathan was just a little bit better than the finance guy. More
Good Service Our first experience buying a vehicle at this dealership. We would recommend to others as their prices were not unreasonable and they did their best Our first experience buying a vehicle at this dealership. We would recommend to others as their prices were not unreasonable and they did their best to make sure we were satisfied. The staff was knowledgeable and very helpful and friendly. More