Van Horn Ford Chevrolet of Newhall

Great personal care without pressure. Good trade values within reason. There was a good selection of new and used vehicles to choose from. Thank you. within reason. There was a good selection of new and used vehicles to choose from. Thank you. More

Just bought BMW 330i xdrive. Sales consultant Travis Atkin was honest and treated me very good to make this deal happen Thank you Travis. Abdul Atkin was honest and treated me very good to make this deal happen Thank you Travis. Abdul More

Best car buying experience I’ve had. Sales assistant was very knowledgeable and they found us a car quickly. Closed the deal fast and effortlessly. very knowledgeable and they found us a car quickly. Closed the deal fast and effortlessly. More

This is third car bought from Van Horne motors. I’ve known Rick Miller for years always has been a pleasure to work with The service department has always been very accommodating would definitely buy a known Rick Miller for years always has been a pleasure to work with The service department has always been very accommodating would definitely buy another car from Rick More

RICK MILLER WAS EXCELLENT RICK WAS VERY INFORMATIVE AND KNOWLEDGEABLE ABOUT OUR VEHICLE AND PASSED THAT INFORMATION ON TO US. THIS WAS HELPFUL TO US SINCE IT HAS SO MUCH ELECT RICK WAS VERY INFORMATIVE AND KNOWLEDGEABLE ABOUT OUR VEHICLE AND PASSED THAT INFORMATION ON TO US. THIS WAS HELPFUL TO US SINCE IT HAS SO MUCH ELECTRONICS NOW. I FEEL CONFIDENT THAT IF I HAVE ANYMORE QUESTIONS I WOULD BE ABLE TO CONTACT RICK. I WOULD HIGHLY RECOMMEND VANHORN AND RICK FOR FUTURE PEOPLE LOOKING FOR A CAR. THANKS LOTS WE ARE VERY HAPPY. More

Very helpful and friendly. Detailed from the paperwork to the vehicle itself. We knew everything about the vehicle before we left. Will definately be back! to the vehicle itself. We knew everything about the vehicle before we left. Will definately be back! More

We received excellent customer service from Bo & Nate! Thank you for helping us find the perfect truck. We will recommend this dealership to our family & friends Thank you for helping us find the perfect truck. We will recommend this dealership to our family & friends More

Rick Miller at Van Horn, Newhall, Iowa Rick Miller assisted me with my purchase. He was easy to work with and there was no pressure. I really appreciate his low key demeanor and helpfuln Rick Miller assisted me with my purchase. He was easy to work with and there was no pressure. I really appreciate his low key demeanor and helpfulness. I would recommend his to any of my family or friends. More

Pricing Presented Online and By Employee Was Not Accurate I had a poor experience with Vanhorn of Newhall. I am shopping for a new Ford Ranger for my wife and found this dealership on the internet via CarGur I had a poor experience with Vanhorn of Newhall. I am shopping for a new Ford Ranger for my wife and found this dealership on the internet via CarGurus. The price that I saw was good and the dealership ratings and verbatim were good. I called in and talked to Brandon Berry. I verified that the vehicle was still available and asked what rebates were included in the pricing to make sure that I would qualify. I explained to Brandon that I was also shopping another dealership but that I would be back in contact with my decision. I then text messaged him to ask about fees and any other charges for the transaction. He explained them to me. After about 2 hours I called him back and let him know that I had done my shopping and was ready to purchase. I asked and he stated that the vehicle was still available. As I am 3 hours away I asked for a purchase agreement to be sent to my email. I did not want to drive 3 hours and have any surprise in the numbers. Brandon called back and spoke with my wife (I was driving and we have a hands free law in MN). He stated the pricing was actually $9000 more and that he had sent the numbers to my email. In the email he apologized for the “mishap”. This is exactly why car dealerships get a bad reputation as being dishonest. A price is posted online and the verbiage presented is “NO Hooks, No Gimmicks, Everyone Qualifies! Straight Forward Pricing!” When a customer calls in to verify they are told that yes it is correct and that they qualify. Then when it is time to close the deal the numbers are much different. I emailed Brandon back and explained to him how I felt. I gave him and the dealership a chance to make it right. I received an email back from Sales Manager Nate Walt stating that he was not going to honor the pricing that was listed online in multiple places (including the dealership website) and was also confirmed by Brandon. I am very disappointed and sure glad that I did not make a 3 hour drive to the dealership. I would not recommend this dealer and would encourage anyone looking to purchase here to look elsewhere. More