Van Horn Chrysler Dodge Jeep Ram of Plymouth
Plymouth, WI
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This was probably the best experience we have had purchasing a vehicle. Both Paul and Adam were very concerned about pleasing us and making sure we were happy. They both were very professional in d purchasing a vehicle. Both Paul and Adam were very concerned about pleasing us and making sure we were happy. They both were very professional in dealing with us. We would definitely recommend Van Horn as a great dealership. We love the Dodge truck!!!! Ron and Jean More
great people very friendly i will not purchase a vehicle anywhere else even though it is a considerable drive to get there for me as i live in appleton, wisconsin.i highly reccomend van horn dodge for your anywhere else even though it is a considerable drive to get there for me as i live in appleton, wisconsin.i highly reccomend van horn dodge for your next vehicle purchase! More
This was our second car we bought from Van Horn and we are very pleased with the new car.Everyone we had worked with was very nice and easy to work with. Top of the line customer service in my book. Thank are very pleased with the new car.Everyone we had worked with was very nice and easy to work with. Top of the line customer service in my book. Thank you all for everything and we'll be back someday. More
This is my second car purchased from Van Horn Dodge. They are very friendly and extremely responsive. I tell them what I want, and it's waiting for me when I get there. You can't ask for better servic They are very friendly and extremely responsive. I tell them what I want, and it's waiting for me when I get there. You can't ask for better service than that. More
Staff was very friendly and they went out of their way to make us happy with our buying experience. The price was better than other dealers we looked into. make us happy with our buying experience. The price was better than other dealers we looked into. More
Paul was very professional and helpful. He explained everything and was honest and up front.I have had many vehicles and Paul was by far the best sales person Ive had! I will recommend your dealership t everything and was honest and up front.I have had many vehicles and Paul was by far the best sales person Ive had! I will recommend your dealership to everyone. More
Wife and I stopped in planning just to test drive a few vehicles without buying anything that day. Mark was very friendly and helpful with selecting the vehicles we wanted to test. When we were finished an vehicles without buying anything that day. Mark was very friendly and helpful with selecting the vehicles we wanted to test. When we were finished and sat down to talk numbers is when our experience started to take a downturn. First they tried to offer $2000 less than blue book on my trade. Thankfully Mark went to talk to someone and came back with a more accurate offer. Next we talked about payment amounts and couldn't get to were I wanted to be which was fine. Mark then left and came back to say we could get into a new Journey SXT AWD if approved for 3.9%. After a few minutes he came back and said we were good to go. My wife and I tried to tell him we wanted to go home and sleep on it and come back the next day to close the deal. Mark told us to hang on and left to go talk to someone again. We couldn't just leave because they still had our car keys. When he came back he asked us what we were not sure about. We told him again we just wanted to sleep on it and would be back the next day. He suggested we drive the Journey again which we did. We came back and told him we would take it. Mark says good and starts to get the paperwork going immediately. Next thing I know plates are transfered and we're in the finance office. We didn't even have the title or paystubs. Mark never discussed or gave us a price on the Journey. I had to wait to see it until the finance person had the purchase contract printed out. The price was fair and it had to be to get the payment amount we were looking for. Overall it was an OK experience. They were very pushy and wanted everything done that night. This is the 3rd car I have bought at Van Horn(1st new one). I would still recommend Van Horn due to my previous experiences. They get you in and out very quickly which is nice and the salepersons have always been very friendly. Just beware they pull all the classic moves (Discuss monthly payment more than price, keys disappear once they know financing is approved and the old "A favor was called in"). More
I felt the sale of my new car went well and was not a long drag out game of numbers. The price was good and in my range for cost as well. The sales person I delt with was not pushy and listened to what long drag out game of numbers. The price was good and in my range for cost as well. The sales person I delt with was not pushy and listened to what I wanted and worked with what I brought in for prices from other dealers to beat there price. More
Very quick and clean experience. These guys got me in and out in an oustanding effort. I would very seriously look at Van Horn again for my next vehicle because of customer service on both behalfs of Paul an out in an oustanding effort. I would very seriously look at Van Horn again for my next vehicle because of customer service on both behalfs of Paul and Brian. More
We have had excellent service at Van Horn. Our family has bought 3 vehicles from them in the last 3 years, and will continue to go there first for our purchases. Our most recent experience was with Josh. He bought 3 vehicles from them in the last 3 years, and will continue to go there first for our purchases. Our most recent experience was with Josh. He was very personable and knowledgable on Van Horn's inventory. He helped us find the right vehicle for us, not just the best sale for him. More