Back

Van Horn Chrysler Dodge Jeep Ram of Plymouth

Plymouth, WI

4.9
1,200 Reviews

3000 Eastern Ave

Plymouth, WI

53073

Directions

By Type

Showing 1,200 reviews

January 31, 2012

We had been looking for a used Mini Van for a long time. We finally found the right one at Van Horn Dodge. This is the 2 Car that we have purchased there and we keep coming back for the great customer servi More

by htleplymouth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Miller, Paul Miller
January 30, 2012

Overall my experience at Van Horn has been very successful and enjoyable. I came to the dealership looking for a used car in my budget range. We had driven an hour and a half from Green Bay to firs More

by Sebring33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy, Roy Edwards
January 22, 2012

I needed a reliable vehicle and really wanted a Jeep. Christian was very good and worked really hard to get me into a vehicle. I had some issues that were preventing me from acquiring a newer vehcile and More

by pagelss
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian and Evert, Christian Lorier
January 21, 2012

Another wonderful experience at this car dealership, Another wonderful experience at this car dealership, Purchased a car a few years ago, one visit - -took car home the same day. It happened again t More

by leffin882
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy, Rodney & Everett, Roy Edwards
January 21, 2012

We were working with a salesman on a vehicle when we found a newer, more expensive vehicle on their website. When we couldn't make a deal and I thought we were done, they called me and called me. We f More

by packergirl
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Adam and Brock
Jan 23, 2012 -

Van Horn Chrysler Dodge Jeep Ram of Plymouth responded

While it is unfortunate and we understand your frustration; it is, however, the nature of this industry that good inventory at a great price moves quickly. We simply had a buyer come ready to take delivery of the vehicle and because we hadn’t heard from you, we sold the Jeep Thank you for taking the time to review Van Horn Dodge Chrysler Jeep online. It is our goal to provide you with top notch service and customer care, and I apologize if we've fallen short of that promise. Your comments will be taken into consideration in order to improve our processes going forward. If for any reason you require any further assistance, feel free to contact me at 1-800-236-0151 ext 372. Sincerely, Tina Murphy Customer Relations Manager

January 21, 2012

Excellent customer service from Mark Sloan. One of the main reasons we purchased our Jeep from this dealership. Mark was extremely helpful; answered all our questions immediately, very knowledgeable of t More

by rateball
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Sloan
January 18, 2012

Van Horn provided us with great customer service and Matt was very knowledgeable. We were provided with a fair value for our trade and a competitive price on our new vehicle. More

by zinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Vandecastle, Kari Spradau, & Evert
January 18, 2012

From the first phone call Christian was very professional, courteous, and helpfull. The few problems I had with the used vehicle I purchased were all taken care of in a timely manner. My overall More

by seandunn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Lorier, Christian Lorier
January 15, 2012

Josh was very friendly, helpful and professional. He made us feel comfortable and well respected. We had a great experience at Van Horne and love our new van! More

by aswain
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh, Josh Devriend
January 13, 2012

Experienced and friendly. Would do business with again. Experienced and friendly. Would do business with again. Wasnt thrilled with paying the $250 for auction servie fee :( I drove 300 miles to do b More

by sapperticker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian, Christian Lorier
...
98
...