Van Horn Chrysler Dodge Jeep Ram of Plymouth
Plymouth, WI
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We had been looking for a used Mini Van for a long time. We finally found the right one at Van Horn Dodge. This is the 2 Car that we have purchased there and we keep coming back for the great customer servi We finally found the right one at Van Horn Dodge. This is the 2 Car that we have purchased there and we keep coming back for the great customer service and the great prices. More
Overall my experience at Van Horn has been very successful and enjoyable. I came to the dealership looking for a used car in my budget range. We had driven an hour and a half from Green Bay to firs successful and enjoyable. I came to the dealership looking for a used car in my budget range. We had driven an hour and a half from Green Bay to first check out a pontiac G6 that I had called on for a great price and good miles. After driving all day looking at a lot of cars we thought we had found the one. We got there and the Pontiac that we were looking at was not satisfying. It had passenger side damage that the sales person failed to mention over the phone and we were not happy driving all that way to see a slightly damaged car. The sales person Roy understood our frustration and wanted to work with us. He was very polite, respectful and professional. He took an interest in finding the right car for me in the right price range and mileage count that I wanted. He finally showed us a Chrystler Sebring in which I fell in love with but a little over my price. He said he would work with us and he stuck to his word. I gave this dealership and my salesperson an outstanding rating because he took a bad situation to begin with and turned it around and made it very successful. The salesperson tried his best to amount to our needs and expectations and he was very successful at it. We are very happy to have gone to this dealership because the staff was all really nice, respectful and professional and the car quality was really good. I would recommend this dealer and especially our salesperson Roy for making our overall experience enjoyable and I'm am very very pleased with the car he picked out. More
I needed a reliable vehicle and really wanted a Jeep. Christian was very good and worked really hard to get me into a vehicle. I had some issues that were preventing me from acquiring a newer vehcile and Christian was very good and worked really hard to get me into a vehicle. I had some issues that were preventing me from acquiring a newer vehcile and both Christian and Evert worked very hard to get me into a Jeep. I am so happy with the new Jeep and will return when I need a newer vehicle. More
Another wonderful experience at this car dealership, Another wonderful experience at this car dealership, Purchased a car a few years ago, one visit - -took car home the same day. It happened again t Another wonderful experience at this car dealership, Purchased a car a few years ago, one visit - -took car home the same day. It happened again today! I will continue to do business here. We plan an making another visit in summer when my daughter will be looking for a used car to take to school with her. More
We were working with a salesman on a vehicle when we found a newer, more expensive vehicle on their website. When we couldn't make a deal and I thought we were done, they called me and called me. We f found a newer, more expensive vehicle on their website. When we couldn't make a deal and I thought we were done, they called me and called me. We finally worked out a deal on the nicer vehicle, they took a whole #250 off, and we were waiting for VanHorn to send us the paperwork via email. It came but was then voided by them before we even got to take a look at it. I called the next morning and it took several phone calls before anyone would actually speak to me. Apparently, they went ahead and sold the vehicle for full price knowing that we had agreed to the deal. They do not keep their word!!! Do not trust this dealership. More
Excellent customer service from Mark Sloan. One of the main reasons we purchased our Jeep from this dealership. Mark was extremely helpful; answered all our questions immediately, very knowledgeable of t main reasons we purchased our Jeep from this dealership. Mark was extremely helpful; answered all our questions immediately, very knowledgeable of the specifications of the models were had an interest in. More
Van Horn provided us with great customer service and Matt was very knowledgeable. We were provided with a fair value for our trade and a competitive price on our new vehicle. was very knowledgeable. We were provided with a fair value for our trade and a competitive price on our new vehicle. More
From the first phone call Christian was very professional, courteous, and helpfull. The few problems I had with the used vehicle I purchased were all taken care of in a timely manner. My overall professional, courteous, and helpfull. The few problems I had with the used vehicle I purchased were all taken care of in a timely manner. My overall experience with Christian and Van Horn was very satisfying and would certainly recommend to anyone. Keep up the great work! Sean Dunn More
Josh was very friendly, helpful and professional. He made us feel comfortable and well respected. We had a great experience at Van Horne and love our new van! us feel comfortable and well respected. We had a great experience at Van Horne and love our new van! More
Experienced and friendly. Would do business with again. Experienced and friendly. Would do business with again. Wasnt thrilled with paying the $250 for auction servie fee :( I drove 300 miles to do b Experienced and friendly. Would do business with again. Wasnt thrilled with paying the $250 for auction servie fee :( I drove 300 miles to do business with this dealership because of good business practices that i had heard of and was not dissappointed. Keep up the good work. Adam More