Van Horn Chrysler Dodge Jeep Ram of Plymouth

Can't understand why this place is still in business Manager is a complete @$$. First salesman told me that if I wasn't sure I wanted a new car right now that he didn't have time for me. Manager asked Manager is a complete @$$. First salesman told me that if I wasn't sure I wanted a new car right now that he didn't have time for me. Manager asked me if I had been DRINKING because I was angry with his attitude. He treated his employees terribly and spoke to my second salesman like he was an idiot. I just can't understand why people continue to buy cars from this place. It's had a bad local reputation for years, but for some reason the word hasn't spread as fast as it should. I went there to look at the car I liked but hadn't planned on buying it from them. My super nice salesman almost changed my mind on that, but the manager definitely ruined that for him. More

If your looking.. this dealer is one to visit!! I want to thank everyone that I encountered during my visit. Everyone made it very comfortable and a pleasent visit. Keep doing what your doing! I want to thank everyone that I encountered during my visit. Everyone made it very comfortable and a pleasent visit. Keep doing what your doing! More

new avenger My overall experience was great. I knew what i wanted and i got it. My only bit of disfaction is the price i paid in the end, but that was due to exte My overall experience was great. I knew what i wanted and i got it. My only bit of disfaction is the price i paid in the end, but that was due to extended warranty and the luxcare. More

Jerry Dix Reggie was a pleasant, friendly, and very down-to-earth person. I enjoyed working with him and felt very comfortable with the whole purchasing process Reggie was a pleasant, friendly, and very down-to-earth person. I enjoyed working with him and felt very comfortable with the whole purchasing process. I would definitely recommend Reggie has a sales person to anyone looking to buy a brand-new or used vehicle. I love my brand-new 2014 Dodge avenger R/T. More

New car purchase Fast, friendly, and easy to work with, and the car I ended up buying had more features than I bargained for, with no extra charge. Fast, friendly, and easy to work with, and the car I ended up buying had more features than I bargained for, with no extra charge. More

I was very happy with my experience at Van Horn. I am a new customer in more than one way. This was my first auto loan and first time new car purchase. As such, there were some hurdles to overcome and unli new customer in more than one way. This was my first auto loan and first time new car purchase. As such, there were some hurdles to overcome and unlike previous dealers Van Horn (in particular Rob Graham) did not shy from working with me on a solution. The overall experience was friendly and low pressure. More

Purchasing a vehicle at Van Horn in Plymouth was the most positive experience I've had in the past 40 years at a car dealership. Working with Josh Koon and Josh Devriend was a sincere pleasure. It was most positive experience I've had in the past 40 years at a car dealership. Working with Josh Koon and Josh Devriend was a sincere pleasure. It was obvious from the start of our conversation that their main goal was finding the exact car we requested. Our choice vehicle had specific colors and options that weren't typical with the jeep grand cherokee limited. We were told at another dealership that the car we wanted didn't exist with the options we wanted. Both Josh Koon and Josh Devriend not only guaranteed they would find the vehicle we wanted, but also gave us the option of ordering that vehicle from Jeep is we weren't in a rush, for the same purchase price. Amazingly, Van Horn had the exact vehicle we were seeking on their lot. At no time were we ever asked to purchase something other than what we requested. We were impressed with their inventory of jeep Cherokees which was double of the other dealerships we visited. Van Horn's website was excellent which led us to drive 150 miles to purchase our new jeep. A word of caution. Here are a few things Van Horn will not do for you. (1) They won't chase you around the car lot. (2) They will not bug you with constant emails or phone calls once they obtain your personal information. (3) They won't act like experts. (4) They won't try to sell you something beyond your means or a vehicle you don't want (5) They won't interrupt you when you are talking. (6) They won't tell you that they are the best dealership in the state. (7) They won't waste your time running around trying to find someone who has the final voice with price. (8) They won't inform you that their price is the best price in the state for a vehicle. (9) They won't bad mouth other dealerships. We already know that our future car purchases will be from Van Horn. It is obvious that Van Horn focuses on customer satisfaction. They have it figured out and do things right. We walked away very satisfied especially with our interactions with Josh Kooning and Josh Devriend. More

no pressure, listened, great price, and were willing to work with me on a tight schedule to get the truck ready for me to take on a trip.large selection of trucks. nice group of people to do business with. work with me on a tight schedule to get the truck ready for me to take on a trip.large selection of trucks. nice group of people to do business with. worth the hour trip. More