Van Horn Chrysler Dodge Jeep Ram of Plymouth
Plymouth, WI
Filter Reviews by Keyword
By Type
Showing 1,200 reviews
Great buying experience I found this dealer on auto trader, and am glad I did. They have a nice selection of new and used vehicles. I dealt with Ryan when purchasing my car. I found this dealer on auto trader, and am glad I did. They have a nice selection of new and used vehicles. I dealt with Ryan when purchasing my car. He was a great salesman to work with and highly recommend him. He was kind, knowledgeable, and not pushy. We communicated over the phone and email during this transaction. I was treated with respect and kindness. Mike in financing was nice to work with also. He had all the paperwork ready when I picked up my car. This was the best buying experience I have ever had. It was well worth my 3+ hour drive. I will be a returning customer. Kudos! Joy Miller More
New Jeep Very friendly and helpful. Made the car buying process very smooth. Will defiantly recommend Ryan and this dealership to others, and will make this Very friendly and helpful. Made the car buying process very smooth. Will defiantly recommend Ryan and this dealership to others, and will make this my dealership of choice. More
Great experience. My experience at Van Horn was GREAT. I totally enjoy my new Grand Cherokee. Thank you so much for Craig's expertise on this sale. Thank you to everyo My experience at Van Horn was GREAT. I totally enjoy my new Grand Cherokee. Thank you so much for Craig's expertise on this sale. Thank you to everyone I dealt with. More
My new Ford Escape My salesmen Gabe was excellent! He was very knowledgeable and helpful, Thank you for your help with my purchase. Keep up the good work. Kathy Pinnow My salesmen Gabe was excellent! He was very knowledgeable and helpful, Thank you for your help with my purchase. Keep up the good work. Kathy Pinnow More
Here we go again Purchased Jeep Commander from dealership in 2008. Traded in on a used 2014 Dodge Durango. From the first telephone call (Amanda) through the financin Purchased Jeep Commander from dealership in 2008. Traded in on a used 2014 Dodge Durango. From the first telephone call (Amanda) through the financing (Mike F. ) our sales team (Mark S) was a pleasure to work with. Dealership was awaiting our arrival, promptly tended to our needs, gave us a fair trade in value and after pleasant negotiations had us on our way. Hopefully we will do business with them again in another 6 years. For what it's worth, we reside in Waukesha WI and find it worth the 140 mile round trip effort. More
Easy experience! Looked around for quite a while for a new vehicle, lots of dealerships, lots of sales people and a lot of negative experiences. Came to Van Horn Dodge Looked around for quite a while for a new vehicle, lots of dealerships, lots of sales people and a lot of negative experiences. Came to Van Horn Dodge and had such an easy and painless experience. Friendly people, good customer service and the sales people were willing to work hard to get you into the vehicle you wanted. I will definitely be a repeat customer. Thanks Van Horn Dodge Plymouth!!! More
Got My Dodger Charger Quick and Easy An easy buying experience. Price of car was as advertised. This is a used car so the full car history was disclosed and fully transparent. Full disclo An easy buying experience. Price of car was as advertised. This is a used car so the full car history was disclosed and fully transparent. Full disclosure of terms and interest rate negotiated through a local bank. I purchased additional warranty, and multiple options were made available. A lunch test drive, a couple texts for follow up information, and a 1/2 hour visit after work, and that was it. My salesperson was professional and made this a very positive buying experience. More
Great Deal on a Town and Country Mini Van Used the internet to contact the dealership. Excellent response, great customer service. Did a deal on the same day we met. Salesman was great! En Used the internet to contact the dealership. Excellent response, great customer service. Did a deal on the same day we met. Salesman was great! Enjoyed the interaction with finance fellow and was able to reach a deal that was good for all - a real win-win situation. I would recommend this dealership and my salesman, Ryan to friends and family. More
Good car at a good price. There were some mixups when we first went to get the car but Gabe was very apologetic and tried to so what he could to make us happy. There were some mixups when we first went to get the car but Gabe was very apologetic and tried to so what he could to make us happy. More
Great experience On Monday 11-10-2014, my wife and I went to Van Horn to look at a vehicle we had seen online. We were only there to look at the interior color, as we On Monday 11-10-2014, my wife and I went to Van Horn to look at a vehicle we had seen online. We were only there to look at the interior color, as we thought that it would not work for us, little did we know that two and a half hours later, we would be driving our new vehicle home. We had been dealing with another dealer, and found one vehicle that we thought would work for us, however, it was not exactly what we wanted. The dealer said that they would look for us, so we waited, and heard nothing. My wife, being the internet searcher that she is, found a vehicle that had what we wanted. She called Van Horn on Saturday, to see why there were no photos of the vehicle, and was told that it had just come on there lot. So we set up the appointment on Monday to ONLY LOOK at the interior. We dealt with Kevin Kester, and throughout the entire process, he was NOT a SALESMAN, but someone who wanted to help us get exactly what we wanted. We ended up getting more vehicle for less money than the other dealer wanted. It was a pleasure to deal with Kevin, throughout the whole process, he never pressured us or SOLD us, Kevin took the time to answer all of our questions and concerns, and by doing this he earned our business. We are very pleased with our experience and our new vehicle, and because of Kevin, Van Horn has a new and satisfied customer. I should add that we finally heard from the other dealer, Tuesday afternoon, telling us that they had the vehicle we were looking for, we told them we were no longer interested, turns out the vehicle that they had found for us was a basic vehicle, not what we were looking for, and because of this, they have lost a customer, even though they are only five minutes away from us. I will drive the half hour to deal with Van Horn because of Kevin Kester. More