Van Horn Chrysler Dodge Jeep Ram of Plymouth

Excellant, not your avaeage car dealer. Visited Van Horn Dodge/Jeep/Chrysler on 2/23/15 and sat down with Ryan DeVriend, Told him we interested in purchasing a new van and possibly another u Visited Van Horn Dodge/Jeep/Chrysler on 2/23/15 and sat down with Ryan DeVriend, Told him we interested in purchasing a new van and possibly another used SUV. Not knowing exactly what we wanted or what we could afford, he jumped through every hoop we confronted him with to make sure we were fully taken care of. Not knowing exactly what we wanted, Ryan showed us all the possible package combinations that would work best for us. We test drove a minimum of 8 vehicles to see what was the best fit. Ryan never lost hope with our indecision and was always upbeat and professional. Ryan was never pushy and just kept working with us until we found the 2 vehicle that met our needs. When it came down to the finial pricing Both Ryan and Josh worked with our budget and got us both vehicles that we could affordable. We couldn't be happier with our new vehicles, The finance department did an excellent job explaining our options and worked with our budget to get affordable payments! I cannot say enough about everyone at Van Horn. Because of a timing issue my wife and my self had everyone worked to meet our timeline, I highly recommend this dealership and it's staff! More

The Best Service and Staff! Visited Van Horn Dodge/Jeep/Chrysler on 2/28/15, interested in purchasing/leasing a new vehicle. Sat down with Gabe Bennin, one of the sales staff, h Visited Van Horn Dodge/Jeep/Chrysler on 2/28/15, interested in purchasing/leasing a new vehicle. Sat down with Gabe Bennin, one of the sales staff, he worked his tail off to make sure we were fully taken care of. Considering my past credit problems, knew walking away with a new vehicle was a long shot, but with Gabe's excellent service and professionalism, we drove away with a brand new Dodge Ram 1500 blacked out edition with a tow package that we needed for our boat. He did not push any vehicle that we did not like on us, he just kept working until we found the vehicle that met our needs. Gabe worked with our budget and got us a vehicle that we could affordable. We couldn't be happier with our new vehicle, which by the way looks awesome, gets everyone's attention when we drive by! Also, excellent job to the finance department, who got us such an affordable payment! All the staff stayed really late, almost 4 hours later than closing to meet our needs. Highly recommend this dealership and staff! More

new car Great service..very friendly. Was not expecting to be able ti go home w the car today. Definitly recommend!!! Very accommadating with our 5 month old. Great service..very friendly. Was not expecting to be able ti go home w the car today. Definitly recommend!!! Very accommadating with our 5 month old. More

Second Purchase w/Van Horn in Plymouth In October of 2013, I purchased a Chevy Equinox from the Van Horn Chevrolet which is directly next to the Van Horn Jeep. . There was one minor issue In October of 2013, I purchased a Chevy Equinox from the Van Horn Chevrolet which is directly next to the Van Horn Jeep. . There was one minor issue that was quickly resolved to my satisfaction. I was so impressed with the handling of that, that we went back when it was time for my husband to purchase a Jeep. Mark was our sales person and he was very knowledgeable, helpful and not at all aggressive (which is a complete turnoff for me with sales--I tend to just shut down and want to leave if I am dealing with anyone aggressive). They have a different kind of business model, or it appears to me, from my limited knowledge of auto dealers. It seems they are really on a minimum mark up and working more towards volume sales. It is nice to not have to go in to the sale ready to do battle with negotiating everything to death. Some people like that, I am not one of them! I research extensively online and by the time we drove there, had things pretty narrowed down to 3 options. We knew the price was right in the ballpark with any of the three we went with. Sarah quickly responded to some of my specific research questions. It is a treck for us, coming form the south side of Milwaukee, but, well worth it. I have probably 10 different dealerships within a five mile radius of my house and Van Horn can't be beat. Thanks Mark and Sarah! More

Great Experience Again This is our second Grand Cherokee from Mark and our fourth car from Van Horn. I will and have recommend Van Horn and Mark to family and friends THANKS This is our second Grand Cherokee from Mark and our fourth car from Van Horn. I will and have recommend Van Horn and Mark to family and friends THANKS AGAIN MARK .Mike and Julie More

Very quick, got in and out in one day Jean was very pleasent and knowledgeable. He made it a comfortable and safe environment to purchase a vehicle. I would recommend all of my family and Jean was very pleasent and knowledgeable. He made it a comfortable and safe environment to purchase a vehicle. I would recommend all of my family and friends to him. More

Don't Waste Your Time At Van Horn! I would never do business with this shady dealership! It's all false advertisings at this place! You could't offer me enough money to take another car I would never do business with this shady dealership! It's all false advertisings at this place! You could't offer me enough money to take another car off your lot! There all garbage! All of your used cars are considered Lemons! They claim that there is nothing wrong with any of them and that all the problems are either fixed or cannot be duplicated. I have had nothing but problems with my Grand Cherokee! The list of problems is too long to explain all the issues. This is just to name a few the dash board, driver seat, TIPM Module, Wood Paneling, Shifter have all needed to be replaced in the vehicle. Yet Van Horn failed to tell me that the vehicle was a lemon until I had signed all the paperwork. I have owned several Jeeps in my lifetime never had any problems with any of them. I wish I would've never fell for all your tricks. I feel like I've been taken advantage of and lied to and now I'm stuck with a vehicle that has nothing but problems! Thanks Van Horn! More

Great experience great people this is my second car from this store and it won't be my last . I also talked my girlfriend into getting a car also :) great people this is my second car from this store and it won't be my last . I also talked my girlfriend into getting a car also :) More

Service was excellent! The service was fantastic! Jean and justin went above and beyond to find the absolute right car for me and took their time to make sure I was satisfie The service was fantastic! Jean and justin went above and beyond to find the absolute right car for me and took their time to make sure I was satisfied with the choice and didn't try to push me into something that I did not want. More

Good people I found the truck I wanted online. I spoke with Amanda in the morning and it was sold. She found me another truck that day. Mark Sloan called me and I I found the truck I wanted online. I spoke with Amanda in the morning and it was sold. She found me another truck that day. Mark Sloan called me and I Filled out a credit app, got airline tickets for the next day, he picked me up at the airport. Got to the dealer ship and drove away 90 minutes later.Even with the travel expenses added onto the cost I payed less than buying from a local dealer. Mike didn't pressure me with extra warranted and he got us out quickly with a good interest rate. These people are good at what they do. Check em out! More