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Van Horn Chrysler Dodge Jeep Ram of Plymouth

Plymouth, WI

4.9
1,200 Reviews

3000 Eastern Ave

Plymouth, WI

53073

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Showing 1,200 reviews

June 01, 2015

used vehicle purchase Purchased a 2008 dodge van for $12000. and within the fist month we had to put over $1500 into repairs, Tried to get dealer to stand behind vehicle, More

by van
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Christian, Mike Foti, Ryan DeVriend
Jun 03, 2015 -

van responded

First the vehicle had a bad key and locked all doors, so we paid a locksmith $45.00 to unlock the doors. Second we took it down there to have the key redone, and were told it was unsafe to drive with the tires that we had, $700 for new tires. (we bought local) Third we took van back to Van Horn, as you noted, According to your records it looks like" you had your van here on 4/8/15 for repairs that we did as good will " that good will cost us $268 needed a flush, and new radiator cap? ($268 at Van Horns) Fourth the radio was dead dead when Van Horn finished working on the vehicle, so no back up camera, and video system. was dead. Yes the sent us a used radio, so we paid to have the two units combined to get one working unit, $450.(we even sent for parts to Florida to get it working) Fifth the rear brake light was not working and seeing we were using it on the highway, had to have it fixed,$130. This may not seem like much to a dealership but we are retired and though by buying from a dealer we were getting a vehicle in good shape.

June 01, 2015

Fair price, not pushy, no complaints They worked with me by email to help research a couple trucks. Eventually we found a used truck that met my needs at a fair price. Salesmen and staf More

by 12341234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Devriend, Ryan DeVriend, Amanda Grunewald
Jun 09, 2015 -

Van Horn Chrysler Dodge Jeep Ram of Plymouth responded

Congratulations on your new vehicle! We greatly appreciate your feedback. I was delighted to hear you had such nice things to say about your overall experience with the sales team and service department. We are committed to service and we look forward to working with you in the future! Thank you once again from your Van Horn Chrysler Dodge Jeep Ram Family!

May 31, 2015

Great prices, wonderful people I walked in not expecting to purchase a car and left in my new car that day. I couldn't have possibly found a better deal out there and such a managea More

by newowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Greene, Adam Gaedke
Jun 09, 2015 -

Van Horn Chrysler Dodge Jeep Ram of Plymouth responded

Thank you also for taking the time to leave feedback about Van Horn Chrysler Dodge Jeep Ram. We are thrilled that you had a great experience and we are committed to providing the best customer experience possible along with the best value! Congratulations on your new vehicle and we look forward to working with you in the future and do not hesitate to contact us for any future needs!

May 29, 2015

Great people to deal with Thank you very much you made buying a car easy. Everyone was great. I would recommend your dealership to everyone. christan was great to work with. More

by Mcgeck2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Lorier, Mike Foti
May 29, 2015 -

Van Horn Chrysler Dodge Jeep Ram of Plymouth responded

Thank you so much for taking the time to review Van Horn Chrysler Dodge Jeep Ram online! Your word of mouth is important to growth of our business and its comments like yours that really make us proud of the work we do! We are so happy that Christan was able to assist you and met your expectations! Once again, thank you for your review and congratulations on your new vehicle!

May 29, 2015

New Sublime 2015 Challenger R/T This is the third dodge challenger i have purchased from Van Horn in Plymouth and as in the past, excellent service. Extremely accommodating and persi More

by challenger87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Edwards, Mike Foti, Steve Strehlow
Jun 09, 2015 -

Van Horn Chrysler Dodge Jeep Ram of Plymouth responded

Thank you for taking the time to leave such a thorough response and expressing your great experience! It is our top priority to provide the best customer service experience, and we are happy that your experience was just that! We are more than thrilled to read your response and we look forward to sharing your kind words with our staff!. We look forward to working with you in the future and most importantly, congratulations on your new purchase!

May 26, 2015

great job Drove from close to madison where there are plenty of dealerships to choose from, and I'm glad I did. Every person I dealt with was very helpful and w More

by nick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Edwards, Paul Miller, Gabe Bennin, Mike Foti
May 29, 2015 -

Van Horn Chrysler Dodge Jeep Ram of Plymouth responded

Thank you for choosing for Van Horn for your recent vehicle purchase! I was thrilled to hear the nice things you wrote about your overall experience. We are committed to providing our customers with the best experience possible and we are excited to hear your response. Thanks again for your purchase and we look forward to assisting you in the future!

May 24, 2015

Purchasing a new car I worked with Kevin Kester last week when purchasing a 200. He is well informed and helpful. His demeanor is very friendly, he has a good sense of More

by Joanne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Kester
May 29, 2015 -

Van Horn Chrysler Dodge Jeep Ram of Plymouth responded

Thank you so much for taking the time to review Van Horn. We value feedback from our customers and look forward to serving you again soon! Enjoy your Chrysler 200 and we will be sure to share your wonderful remarks with our staff!

May 18, 2015

Great Selection - No hassle I was in the market for a new truck and did a lot of research on the internet first. I knew that Van Horn had one of the best selections which would More

by Tom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Gaedke, Mike Foti, Mark Sloan
May 21, 2015 -

Van Horn Chrysler Dodge Jeep Ram of Plymouth responded

Thank you so much for your great review! It is our goal to make sure you get the best service possible. I have shared your kind words with Mark, he was pleased to help you find the right one! Please let us know if there is anything we can do going into the future and we look forward to welcoming you again! Sarah Dinkelman Business Development Manager

May 13, 2015

Pleased customer After seeing an overview of the vehicles available, we decided to travel almost 200 miles to view the inventory and were very pleased. The staff was More

by Upper Michigan buyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Strehlow
May 14, 2015 -

Van Horn Chrysler Dodge Jeep Ram of Plymouth responded

Thank you for taking the time to review Van Horn Chrysler Dodge Jeep Ram online. We appreciate your willingness to travel to our dealership and we are thrilled to hear your experience with our automotive family was pleasing! We value your opinion and we are committed to providing excellent customer service and take pride in our appearance. Congratulations on your new vehicle and thank you once again for your kind words! Much Appreciation from the Van Horn Automotive Group

May 12, 2015

Great service by the Sales and Finance team This dealership did a great job with my vehicle purchase. The staff was great and there were no issues when negotiating a deal with the general manag More

by Viper Fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Gaedke, Mike Foti
May 14, 2015 -

Van Horn Chrysler Dodge Jeep Ram of Plymouth responded

Thank you for your shining review! We appreciate your recommendation and congratulations on your recent purchase! Please let us know if there is anything that we can do for you in the future. Thanks again! With Much Appreciation, The Van Horn Automotive Group

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