Van Horn Chrysler Dodge Jeep Ram of Plymouth
Plymouth, WI
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Tuesday for a Wrangler Unlimited On June 23 I returned to Van Horn Dodge for the second time in my quest for a new vehicle. My salesman Steve Stehlow (well organized, polite and a gr On June 23 I returned to Van Horn Dodge for the second time in my quest for a new vehicle. My salesman Steve Stehlow (well organized, polite and a great listener) had regularly updated on vehicles I was interested in and had several arranged for me to drive. I eventually settled on a Jeep Unlimited and was impressed by the entire experience from selection, discussion on options, final decision and the process of arriving at a reasonable price. Roy Edwards assisted in the closing and was polite and quite gracious with my bantering. Ryan DeVriend went over all the forms in an efficient and friendly manner. I ordered one additional option for dealer installation and Shawn Miller facilitated the ordering and installation in a friendly and efficient manner. The entire process from general interest expressed to final delivery of my vehicle was pleasant and without pressure. Everyone at the dealership was professional and well informed and I will certainly spread the word among my friends and associates that Van Horn Dodge is a great dealership to purchase a new or used vehicle from. More
Quality Experience My wife and I went to look at a wrangler we had seen on the internet. Kevin Kester met us and helped us determine what would be best for us. No pressu My wife and I went to look at a wrangler we had seen on the internet. Kevin Kester met us and helped us determine what would be best for us. No pressure, no hassle. Everyone we met at this dealership was friendly and interested in us, not just our money. We ended up purchasing a new Wrangler. We are extremely happy with the vehicle, and very satisfied with our experience. More
They are worth the drive While scanning the listings for different makes and models one weekend, I discovered "THE" vehicle I'd been waiting for at Van Horn. Plymouth, Wiscons While scanning the listings for different makes and models one weekend, I discovered "THE" vehicle I'd been waiting for at Van Horn. Plymouth, Wisconsin was a good hour away from where I was staying, and about 5 hours away from my hometown, but I decided to make the drive, fully expecting that nothing would come of it other than a test drive. My previous experiences at car dealerships have generally ranged from mediocre to horrific, and so I naturally assumed that the best I could hope for was a transaction that wouldn't make getting a root canal seem a pleasant encounter by comparison. To my genuine surprise, however, the entire sales team exceeded every conceivable expectation I could have had: Amanda J--for putting up with my cynicism about dealer rebates and who would actually qualify for them on my initial phone call. Jean Karlo O-for his efficiency in getting a deal worked out within 40 minutes of closing on a Saturday afternoon. Justin S--for negotiating honestly and fairly on my trade (and saving the entire deal as a result). Mike F--for not going with the traditional hard sell of extended warranties, rust-proofing, upholstery protection, etc (of course, I now wish I had listened to him and bought the extended warranty after all, lol). Roy E--for quickly and easily assisting with temporary plate and rebate issues AFTER the papers had been signed and the vehicle sold. (Yes, that's right--AFTER). I entered their dealership a skeptic, and I left in my brand new Jeep, convinced that Van Horn Dodge had just given me the best car buying experience of my lifetime. If you're considering buying a new vehicle, give the team at Van Horn Dodge a chance, because they are exceptional at what they do. They are very much worth the drive. More
EXCELLENT SERVICE Worked with several staff memebs-all of which were great, Answered questions prior to the sale via email quickly. Had everything pre arranged and read Worked with several staff memebs-all of which were great, Answered questions prior to the sale via email quickly. Had everything pre arranged and ready to go by the time we arrived. Quick service. Not pushy sales people, really helpful More
2014 Jeep Ryan DeVriend was great to work with. He never pressured me. The gentleman that worked with me on the paper work was very informative. Him and I talke Ryan DeVriend was great to work with. He never pressured me. The gentleman that worked with me on the paper work was very informative. Him and I talked a lot about the Packers. More
Great Price, Great people. We had looked for a Jeep Cherokee for weeks for our daughter. We found the best price and the best people at Van Horn. We saved and additional $2,500. We had looked for a Jeep Cherokee for weeks for our daughter. We found the best price and the best people at Van Horn. We saved and additional $2,500.00 on the one she wanted. This small town dealer is the best. More
Fair, Fast and Friendly! We were thrown into purchasing a new vehicle when one of ours suddenly broke down. After two weeks of searching the tri-state area for a minivan that We were thrown into purchasing a new vehicle when one of ours suddenly broke down. After two weeks of searching the tri-state area for a minivan that would fit our needs and our budget, we found what we were looking for at Van Horn. We did a lot of the upfront paperwork online and then made the drive up (an hour for us). We were still a little nervous about the whole process but Kevin and Justin made everything so painless! The whole process took about half the time that it would have anywhere else. Our experience before Van Horn was incredibly stressful with other dealers, but Kevin and Justin turned it into a pleasant and fun experience. They were upfront and fair with us - no games! I wish we had found them two weeks ago! I highly recommend going there - and I am sure we will be back when we need another new vehicle. You just can't beat a car buying experience that is fair, fast, friendly - and yes, fun! More
GREAT EXPIRENCE Jean did a great job and made my car buying experience great. He was super knowledgeable and knew exactly what I wanted. So happy that I went to him. Jean did a great job and made my car buying experience great. He was super knowledgeable and knew exactly what I wanted. So happy that I went to him. More
GREAT SERVICE Gabe was excellent and very attentive to our needs. Everyone in the dealership was beyond helpful, all the way down to financing and signing paperwork Gabe was excellent and very attentive to our needs. Everyone in the dealership was beyond helpful, all the way down to financing and signing paperwork. Highly recommend! More
Great vehicle, good price, great people to deal with. Looked for 1 1/2 years for the right Jeep Grand Cherokee and found it at Van Horn. We were 4.5 hours away so we were a little apprehensive to deal w Looked for 1 1/2 years for the right Jeep Grand Cherokee and found it at Van Horn. We were 4.5 hours away so we were a little apprehensive to deal with them but their great attitude and excellent communication set us at ease. We made the trip and with a small amount of haggling, made the purchase. We worked with Kevin Kester and Mike Foti. Both were down to earth and easy to deal with. They made my wife and I feel RESPECTED and that they WANTED our business. After we got it home I realized it did not have a front license plate bracket and I sent an email to Kevin. He sent an email back with the tracking number and we received one the next day. When we are in the market for a new/different vehicle, we will be back! Thanks Guys! More