Van Horn Chrysler Dodge Jeep Ram of Plymouth

Mark Sloan is fantastic, dealership just OK Mark Sloan did a fantastic job of finding a vehicle for me with a very specific budget in mind. Seemed to genuinely care about providing a great car Mark Sloan did a fantastic job of finding a vehicle for me with a very specific budget in mind. Seemed to genuinely care about providing a great car buying experience for me! The dealership was brutally understaffed for a Sat afternoon. Had an apt at 1 PM but still had to wait over two hrs to sign the paperwork for the loan. More

Good people that are easy to work with. We had a great experience buying our car at VanHorn. The pricing is fair and the trade in price offered was spot on, they made it easy. We had a great experience buying our car at VanHorn. The pricing is fair and the trade in price offered was spot on, they made it easy. More

Satisfied Customer I live an hour away from the Van Horn Dealership but have not let that stop me from buying from them. Their reasonable pricing was the original reaso I live an hour away from the Van Horn Dealership but have not let that stop me from buying from them. Their reasonable pricing was the original reason for looking an hour away from my home. Their common sense, friendly sales approach has kept me coming back. I have just purchased my third truck from them and have received the same quality service I have come to know when shopping their dealership. I am not one to normally write a review but I feel the continued quality service I have experienced should be shared with others. This dealership knows how to take care of their customers. Thank you! More

Friendly, professional service We traveled across Lake Michigan from Ludington, MI to purchase our vehicle from Van Horns after they beat out every competitors price with in a two h We traveled across Lake Michigan from Ludington, MI to purchase our vehicle from Van Horns after they beat out every competitors price with in a two hundred mile radius of us. I'm pleased to say I would do it again. From the moment we called inquiring about the vehicle we received nothing but courteous, professional service. They patiently answered all of our questions, even going over the vehicle inch by inch and emailing us a detailed report and photos. We took the Badger from MI to Wisconsin, and as we were with out a car, they sent a driver to bring us to the dealership, drove us to and from a local restaurant for dinner while our van was prepped, and even provided a certificate for our meal on them. They took their time answering all of our warranty questions, and over all went above and beyond even on what appeared to be a very busy day for them. Our salesman Craig was very helpful and fun. We will be checking them out first when it's time for our next vehicle! More

One of my best buying experiences After our first trip to this dealership we walk out. We felt we were lied to and vowed not to do business here. After searching for vehicles, this w After our first trip to this dealership we walk out. We felt we were lied to and vowed not to do business here. After searching for vehicles, this was the only dealership that had two vehicles we wanted to try to buy. We came back intending on buying a newly used Jeep Cherokee. After reviewing the car fax reports of two vehicles we drove, we decided we wanted to buy new. We made a appointment at another dealership on our cell phones. Joshua asked if we would give him a chance to find us a vehicle. I said you have 15 minutes. Needless to say, he found us a vehicle and as they say, the rest is history. Joshua was very pleasant to work with and gave us everything we wanted and than some. I have bought a lot of cars in my time with not so good experiences but the sales team of Jean Orzco and Joshua DeVriend provided us with one of my best buying experiences. More

Made all the allowances I needed Craig hustled to get my deal done by the time I needed it done and made all the allowances I needed for my medical mobility issues. Took really good Craig hustled to get my deal done by the time I needed it done and made all the allowances I needed for my medical mobility issues. Took really good care of us. Can't rate it higher until I see how their service dept does down the road, but Craig and Mike were great. More

AWESOME SERVICE!! I recently purchased a Jeep Renegade from this dealership. I was looking for some specific options and Adam G. went way above and beyond to make sure I recently purchased a Jeep Renegade from this dealership. I was looking for some specific options and Adam G. went way above and beyond to make sure I had exactly what I was looking for. I know he spent a lot of time doing this for me and I ended up with more than I expected. Gabe B. helped me when the car arrived. He took so much time with us explaining and answering all of my questions. He seemed just as excited about my new car as I did, again, outstanding service. The Jeep was beautifully clean and full of gas, ready to go when I got there. Much appreciated. Mike F. helped me with the financing and final paper work--he made everything so easy and seamless. I absolutely would recommend this dealership. All of the above mentioned were so friendly and helpful. I am sure I have never had a better experience purchasing a car and it all has to do with the "5 star" service I received. Thank you everyone!! Peggy More

Out of state purchase I saw a Dodge van that I was interested in on Craigs list, but in checking it out found out it was from Van Horn in Wisconsin and I was in Michigan. I saw a Dodge van that I was interested in on Craigs list, but in checking it out found out it was from Van Horn in Wisconsin and I was in Michigan. This was the first time that I ever purchased something from out-of-state that I didn't see in advance. I worked with Mark Sloan who did a walk through and there also was a video on line of the car that I previewed. The wiring of money and handling the paperwork off site was a little troublesome, but eventually got done. They did not negotiate the price for me, but I was able to get the shipping included at the advertised price. Since I was changing from an SXT to an SE, I was unsure of what the feature differences were. Mainly I was told power doors and power seats. When the vehicle came it did not have a trip odometer, temperature, or compass, which I will miss these features. I was supposed to get an extended 7 yr. warranty, but I have not received any paperwork on that. Left a message with Mark a few days ago, but haven't received an answer. It was an OK experience, but not sure I would buy from out of state again, too hard to really know what you are getting. Would appreciate someone sending me the paperwork for the extended warranty. dmcdaniel@fremont.net More

Great experience Had a overall great experience Craig the salesman I was working with wasn't pushy at all and was straight forward about everything made it an enjoyabl Had a overall great experience Craig the salesman I was working with wasn't pushy at all and was straight forward about everything made it an enjoyable experience More