Van Horn Chrysler Dodge Jeep Ram of Plymouth

Excellent Went out of there way to help us find a reasonable price and quality vehicle. Had no problem with service and wouldn't hesitate going back. Went out of there way to help us find a reasonable price and quality vehicle. Had no problem with service and wouldn't hesitate going back. More

Great Car Buying Experience We are from the Chicago area and our son attends the University of Wisconsin-Milwaukee. We searched much of the Chicago area for a Jeep Cherokee, but We are from the Chicago area and our son attends the University of Wisconsin-Milwaukee. We searched much of the Chicago area for a Jeep Cherokee, but could not find what we were looking for. Our son found Van Horn Chrysler, Dodge, Jeep online, and I am pleased he did. We made the drive to Plymouth, Wisconsin and had a very positive car buying experience. Mark Sloan took the time to show us 6 different vehicles and we purchased the Cherokee that best suited my son's needs. Further, we were treated like family and completed the transaction within a short period of time. I would highly recommend this dealership, even if you are a few hours away! Mark is great to work with and we feel we purchased a great vehicle for a great price! More

Great experience!! I have to admit, I never was quite comfortable in a car dealership. A person never knows who is going to walk up or how they may be. I believe most ar I have to admit, I never was quite comfortable in a car dealership. A person never knows who is going to walk up or how they may be. I believe most are quite real though :) Such was my day I found my Challenger. Kevin Kester was the guy I worked with, and would again. He knows his stuff, and is "real." No song and dance, etc. I was happy with the experience and thrilled with my find. Thank you Kevin! More

Great People, Great Inventory & Great Price I recently moved back to Chicago from Miami and realized that my automotive needs had changed drastically. I decided that a Ram 1500, crew cab, Ecodi I recently moved back to Chicago from Miami and realized that my automotive needs had changed drastically. I decided that a Ram 1500, crew cab, Ecodiesel fit the bill perfectly. Having chosen the truck, I searched the web for pricing. Van Horn had the best advertised price and an assortment of available trucks, but they were 150 miles away. I stopped by a local dealer, which only had two Ecodiesels at higher price points. I showed them the listing at Van Horn. They warned me that I'd never qualify for all the factory rebates needed to obtain the advertised price. I happened to be in Baltimore a few days later, needed a tow vehicle, and tried again there: Only one Ecodiesel was in stock. I offered the same ratio of purchase price to sticker price as Van Horn had advertised. My offer was rejected and I was again warned that Van Horn could never actually sell for the "internet price." Somewhat skeptical, I submitted an offer online to Van Horn a day later. The process couldn't have been easier: They countered at their advertised price (which was fine with me). I spoke to Josh to confirm and we had a deal. There was never any question about them honoring their advertised price. I arrived two days later to be greeted by true professionals. All paperwork was in order when I arrived. The truck was clean, had a full tank and was ready to go. Mark took me on a test drive to be sure I liked the truck. Back at the dealership, Mike and I had the papers signed within 20 minutes and I was ready to go. As a technologically challenged person, I truly appreciated the time that Mark took to show me all of the systems and to link my phone via Bluetooth. As I made the trip back to Chicago, thrilled that my Pandora stations were playing and while getting 3x better gas mileage than in my other SUV, I had a realization: Van Horn was certainly worth the drive. I'm not sure when I'll need another vehicle, but the experience was so refreshing, that I've already shared it with friends. More

Excellent Customer Service Skils! Having just retired from Federal Service and relocating with my your son to Plymouth, I stopped by the local Chrysler Dealership (Van Horn) to have my Having just retired from Federal Service and relocating with my your son to Plymouth, I stopped by the local Chrysler Dealership (Van Horn) to have my 2012 Town & Country serviced for oil and filter change as well as ensuring that the fluid types and levels would support smooth operation of the vehicle this coming winter. This was accomplished with such cheer and obvious compassion for the customer. After spending my adult life as a civil servant, and having been transferred to and worked in over a dozen states, this dealership by far was the most pleasant experience I have ever had the pleasure of experiencing. I have certainly been through my share of dealership nightmares, but this was clearly just the opposite. Once the services were completed, it was identified to me that the vehicle may have a minor oil leak. Yet once again, for the first time EVER, I dropped the vehicle off to have that repaired expecting to have to find a way to work. To my surprise, I was immediately provided a loaner vehicle. Not only was I pleasantly surprised with a loaner, once again the communication skills and customer service experience was second to none. From the Assistant Service Manager (Mike) to other service personnel (Dan and Karrie) and even the technicians had no problem communicating with me and treating me with respect while sharing any information gained from servicing my vehicle. If I had to provide a single word to describe the service department experience at Van Horn Chrysler Jeep Dodge; that one word would have to be 'Phenomenal'. Thank you for the pleasant experience! Mr. Newman More

Worth the Drive We were looking for a used Nissan Murano and found just that at Van Horn. Jean was very helpful before during and after the sale following up to make We were looking for a used Nissan Murano and found just that at Van Horn. Jean was very helpful before during and after the sale following up to make sure we were pleased with our purchase. Although it was an hour drive it was well worth the trip. More

Awesome place!!!! Mark and Josh were both outstanding from the first second I called the dealership to actually walking out the door with two Jeep Grand Cherokees. Mark and Josh were both outstanding from the first second I called the dealership to actually walking out the door with two Jeep Grand Cherokees. More

Mark Sloan is recommended Mark represented the dealership very well, was easy to work with and handled the sale very well.. Everyone at the Plymouth location was friendly an Mark represented the dealership very well, was easy to work with and handled the sale very well.. Everyone at the Plymouth location was friendly and responded well to all my concerns during the transaction More

Amazing experience Kevin kester was a five star facilitator in giving us the top level of experience. Comparing the vehicle to know what we were getting was one thing, Kevin kester was a five star facilitator in giving us the top level of experience. Comparing the vehicle to know what we were getting was one thing, but he has been during the process and after the sale. 1. Never felt rushed 2. He was incredible at hearing and answering what we wanted and didn't know. 3. he was and educator and facilitator......not a sales person. He deserves 25 stars! Thank you Kevin More