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Van Horn Chrysler Dodge Jeep Ram of Plymouth

Plymouth, WI

4.9
1,208 Reviews

3000 Eastern Ave

Plymouth, WI

53073

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Showing 1,208 reviews

April 11, 2016

"From skeptical to impressed" Marks helpfulness,knowledge, and most of all sense of humor made this a very good experience.I need nine more words to meet the minimum for this secti More

by Russ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Simmons, Mark Sloan, Jerry Sulaiman
May 05, 2016 -

Van Horn Chrysler Dodge Jeep Ram of Plymouth responded

Russ - Congratulations on the purchase of your new vehicle! I'm happy to hear what a wonderful experience you had working with Mark and the rest of our sales team. We appreciate you taking the time to leave feedback! Tina Tasche Customer Relations Manager Van Horn Automotive

April 08, 2016

Awesome service! I bought a 2013 Dodge Journey today. Mike F and Ryan D helped us out. Ryan was very kind and helpful, he never tried to pressure us or talk us into an More

by Chrissy1982
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Foti, Ryan DeVriend
May 05, 2016 -

Van Horn Chrysler Dodge Jeep Ram of Plymouth responded

Chrissy1982 - Thank you for recognizing the extra efforts our team puts in to make your experience pleasant and smooth. I'm so pleased to hear that Mike and Ryan were able to provide you with such a positive purchase environment. Please let them know if there is anything they can do to assist you in the future. Tina Tasche Customer Relations Manager Van Horn Automotive

April 07, 2016

Awesome dealership and salesman Kevin was great! Both josh and Kevin helped to get us the best deal and loan. Kevin is a great person and great to work with! Very friendly and always More

by Roth1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Devriend, Kevin Kester
May 05, 2016 -

Van Horn Chrysler Dodge Jeep Ram of Plymouth responded

Roth1234 - It sounds like Josh and Kevin made this a memorable and easy purchase experience! I'm glad to hear how well things went for you and hope you enjoy your new vehicle for many years to come. Tina Tasche Customer Relations Manager Van Horn Automotive Group

April 06, 2016

Good experience For the most part a comfortable experience although it was crowded in the showroom and would have enjoyed a more private conversation process. The peo More

by ddring60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Simmons, Gabe Bennin, Sarah Dinkelman
May 05, 2016 -

Van Horn Chrysler Dodge Jeep Ram of Plymouth responded

ddring60 - Thank you for being so understanding that at peak times the showroom can get a little crowded with people! We will always put our best foot forward to keep the lines of communication going between your sales consultant and you during these times. We appreciate your business and look forward to hopefully earning your business again someday! Tina Tasche Customer Relations Manager Van Horn Automotive

April 04, 2016

Service Department Deporable on NEW 2015 Vehicle Unreliable, Unprofessional, Incompetent!! The absolute worst service department I've experienced in 44yrs.! Be warned, No stars, not fair to the ones More

by AXLD
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Christian Lorier, Karrie Mertes, Mike Christian
May 05, 2016 -

Van Horn Chrysler Dodge Jeep Ram of Plymouth responded

AXLD- Thank you for taking the time to provide honest feedback about your recent experience in our service center. It is always our goal to provide you with top notch customer service and I apologize that we have fallen short of that promise. If there is anything we can do to assist you or remedy the experience that you had please let us know and we will do everything we can to give you the experience you should've had the first time around. Tina Tasche Customer Relations Manager Van Horn Automotive

April 04, 2016

answered all my questions and were honest drove 400 miles to find the truck was everything they said. It was a busy day for them so it got a little late. Gabe was very good ay his job and ke More

by rumriver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabe Bennin, Jerry Sulaiman
May 05, 2016 -

Van Horn Chrysler Dodge Jeep Ram of Plymouth responded

rumriver - Thank you for being so understanding that at peak times our showroom can get a bit busy. Gabe and all of our other sales consultants will always do their best to remain in communications with you about where things are at in the purchase process. We greatly appreciate you making the long 400 mile journey just to check out our showroom. We hope to meet again one day when you're in the market again! Tina Tasche Customer Relations Manager Van Horn Automotive

April 03, 2016

Car buying made easy. The Van Horn sales department is one that you can trust. Their Web Site advertised a sale on 2016 Grand Caravans that looked too good to be true - in More

by jeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Sloan, Jerry Sulaiman
April 03, 2016

Best purchasing experience to date! I had called and request to see a specific truck (Ram 1500 Express Special Edition Black) and when I arrived, they had two sitting waiting for a test More

by nononsense
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Maxey
April 03, 2016

Fast & quality service My husband bought a 2006 Ram 2500. Prior to our purchase we search for 6 months... Yes 6 months looking for this particular truck. We were even consid More

by Carguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Simmons, Amanda Jelenc, Amanda Grunewald, Kevin Kester
April 02, 2016

Great experience Mark made purchasing my new/used car ease. Excellent customer service. Went trough car with do that I had a good understanding before driving off lot. More

by Sharky1212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Foti, Mark Sloan, Amanda Grunewald
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