Van Horn Chrysler Dodge Jeep Ram of Plymouth

"First time buying a new car was fun!" Was a good experience, very helpful in getting me the information I was looking for on the car. Was very pleasant to deal with , Would recommend.; Was a good experience, very helpful in getting me the information I was looking for on the car. Was very pleasant to deal with , Would recommend.; More

First time the experience of buying a new car was fun! I went to three other dealers before Van Horn, the other dealers haggled with me on price, kept me sitting in a room for over two hours, when I went t I went to three other dealers before Van Horn, the other dealers haggled with me on price, kept me sitting in a room for over two hours, when I went to the finance rooom to sign on the dotted line, the other dealer snuck in other "fees". Then I drove an hour and a half to Van Horn's Dealership...man it was worth the drive! My sales guy was Josh (awesome)! Super nice guy, NOT FAKE or pushy! His manager was also Josh, he worked tirelessly to ensure I got the best deal anywhere in the country on my Jeep Renegade! I love the Josh & Josh team! More

Purchasing a new car Brock was very helpful getting me information on a car I had been looking for. They were able to get me set-up and to take possession when the car get Brock was very helpful getting me information on a car I had been looking for. They were able to get me set-up and to take possession when the car get delivered by the end of the month. More

Best Sales & Customer Service Experience EVER! Having owned, and driven nearly every car or truck made for the last 40+ years it is truly gratifying in my retirement years to find a company that Having owned, and driven nearly every car or truck made for the last 40+ years it is truly gratifying in my retirement years to find a company that puts customer satisfaction above the bottom line. As this was the FIRST Diesel vehicle I have ever owned, I was uncertain to the advantage. Gabe Bennin did an outstanding job, covering all questions, helping us decide on the vehicle that was right for us, as opposed to a high pressure to just sell any vehicle. I have driven every American made truck, Ford, Chevrolet, GMC, yet nothing compares to the craftmanship and quality that was put into my Ram 1500 Diesel. A good vehicle is only as dependable as the service provided for it. Van Horn Dodge makes good vehicles GREAT. Karrie Mertes and the Service Department are to commended for their professional commitment to excellence. Their sincere efforts to ensure all aspects of the customer are addressed, making the customer feel assured and like family. The entire team at Van Horn has made our choice for future vehicles for our family! More

Willing to help Needed my brakes and rotors fixed. They were willing to work with me and help me out because i didn't get my jeep too long ago. The Manager was very n Needed my brakes and rotors fixed. They were willing to work with me and help me out because i didn't get my jeep too long ago. The Manager was very nice about everything and easy to work with More

Great work The team went out of the way to find a vehicle they had all the options that I was looking for. They even drove halfway across the state to bring me The team went out of the way to find a vehicle they had all the options that I was looking for. They even drove halfway across the state to bring me a vehicle that I could look at awesome job guys More

Fair price and friendly staff Mark was awesome to deal with. I didn't feel pushed into buying a vehicle from him. He really went above and beyond for me and my family. The dealersh Mark was awesome to deal with. I didn't feel pushed into buying a vehicle from him. He really went above and beyond for me and my family. The dealership was clean and had a large selection yet still had that small hometown feel. I would definitely recommend Van Horn and will most likely buy another vehicle from them within the next 5 years. More

Recall I had a recall on my Ram for an upgrade on an electronics issue. I was able to schedule easily and was in and out in less than 30 minutes. I had a recall on my Ram for an upgrade on an electronics issue. I was able to schedule easily and was in and out in less than 30 minutes. More

Needs Met Have been a previous commercial customer and been very satisfied. Returned for personal vehicle. All the staff were very friendly and took the extra Have been a previous commercial customer and been very satisfied. Returned for personal vehicle. All the staff were very friendly and took the extra time to work with me to find the "right fit" for me. From start to finish, a great experience. More

2015 Durango We met with Mark Sloan twice at Van Horn Dodge in Plymouth. He was easy to work with. We test drove two Durangos. He understood what we were looking f We met with Mark Sloan twice at Van Horn Dodge in Plymouth. He was easy to work with. We test drove two Durangos. He understood what we were looking for and was very helpful. We did have a couple glitches on the internet side and got some incorrect info. Other than that it was a good experience. More