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Van Horn Chrysler Dodge Jeep Ram of Plymouth

Plymouth, WI

4.9
1,208 Reviews

3000 Eastern Ave

Plymouth, WI

53073

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Showing 1,208 reviews

December 02, 2018

Righted Another's Wrong Sheboygan Van shorn Hundai put a heat actuator in my jeep, but their machine couldn't reprogram it. They sent me off with a "good luck to you/find a More

by Jeepbody work
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A woman who I think is service mansger?? Not sure of her name
November 30, 2018

Service Team Great Service ! The service team of Marc, Dave and Karries really makes Van Horne Great ! Combined with their awesome technicians, this place is golde More

by stemmys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave M
November 28, 2018

Easy process Sarah was extremely knowledgeable of the vehicle we were looking at. She kept the process moving along quickly. It was the shortest car buying experie More

by Monica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Dinkelman
November 17, 2018

Very Pleasant Experience Service manager went out of her way to work my oil change in Friday afternoon. Thanks very much. This is the second time this service manager has we More

by TonyG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember names. Sorry
November 14, 2018

Excellent Dealership This is my third vehicle I purchased from this dealership! Thank you so much Mark Sloan for making my family so happy with the new truck!!! More

by Reggie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Sloan
November 08, 2018

awesome sales reps to work with Lots of vehicles to choose from. Sales representative and manager were very friendly and very easy to work with. Would definitely go back when it’s ti More

by Bighorn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jody. Mike
November 04, 2018

New car Great customer experience buying a car from Van Horn dealership and working with Jean. Test drove a new Jeep Cherokee. Buying process was smooth and q More

by New car
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean orozco
October 26, 2018

Outstanding service!!! Customer service was excellent!!! And everyone we spoke with was very knowledgeable and friendly! Overall process went very smoothly. Selection of p More

by Drigs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin, Sarah, Jordan
October 17, 2018

Got service oil change in Sept on my 13 Cummins they didn't Change fuel filter s this cost me Tim and money a good tech knows you change fuel filter s on a diesel when you change oil More

by Truck07
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kerry service she helped
Oct 22, 2018 -

Van Horn Chrysler Dodge Jeep Ram of Plymouth responded

Thank you for taking the time to post a review about your recent experience with us. After talking to our service manager it seems we didn’t replace the filter on your last oil change because it wasn’t at the manufacturer’s recommended mileage to do so. We don’t like to charge customers for extra service work that is not recommended by the manufacturer at the time. We did however end up replacing the oil filter at a later visit with no cost to you to ease your concerns. If for some reason you are not completely satisfied with our service here at Van Horn please contact me at znorman@vhcars.com. Thank you.

October 13, 2018

Purchased New Vehicle We worked with Brock Walsh. We had a very good experience with him. He was very patient with us as we took our time finding the right vehicle. He wasn More

by cgim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brock Walsh
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