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Van Horn Chrysler Dodge Jeep Ram of Plymouth
Plymouth, WI
1,201 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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April 24, 2019
LOVED Cody as our sales person. The detailing tho NOT GOOD Cody was great to deal with VERY helpful with car features. He was patient and took his time educating me on how things work. The people/person who Cody was great to deal with VERY helpful with car features. He was patient and took his time educating me on how things work. The people/person who detailed the car did a VERY poor job. Will have to take to PDQ to get the inside windows clean. It honestly looks like they used a greasy cloth to clean the windows there are streaks on EVERY inside window, there are muddy foot prints on the molding by the inside doors in two spots. When I buy a newer vehicle from a dealership I have always drove off the lot feeling like I was in a new car. This time NOT so much. More
by Meno
Employees Worked With
Cody
April 15, 2019
Wonderful experience. I hate car shopping. Put it off and put it off. Mark and the team at Van Horn made this an enjoyable experience. They went above and beyond to find I hate car shopping. Put it off and put it off. Mark and the team at Van Horn made this an enjoyable experience. They went above and beyond to find me the right vehicle and make it fit within my budget. More
by Jkurtz33
Employees Worked With
Mark Sloan
April 12, 2019
Excellent service by excellent people I have had my Wrangler serviced at Van Horn since I bought it there. The service has always been top notch and the people at the dealership are great I have had my Wrangler serviced at Van Horn since I bought it there. The service has always been top notch and the people at the dealership are great More
by hopman
Employees Worked With
Service department
April 11, 2019
Very accommodating! I was very impressed with Mariana and Jean- they went above and beyond to go get the van that I wanted. I drove from Jackson and it was worth my dri I was very impressed with Mariana and Jean- they went above and beyond to go get the van that I wanted. I drove from Jackson and it was worth my drive! Highly recommend! More
by Carrie-3
Employees Worked With
Mariana and Jean
April 10, 2019
Great I was nicely greeted when I entered the showroom! Everyone was friendly, helpful, and really tried to answer my questions and made the experience as I was nicely greeted when I entered the showroom! Everyone was friendly, helpful, and really tried to answer my questions and made the experience as timely as possible. Brock was awesome and a trustworthy salesperson!! Gene was super nice and tried to get me a great deal!! More
by Master
Employees Worked With
Sales, finance
April 02, 2019
Used car purchase Van Horn Plymouth has a nice selection of used cars and Mark Sloan was an awesome person to work with. They gave me a good deal on a Jeep Cherokee. Van Horn Plymouth has a nice selection of used cars and Mark Sloan was an awesome person to work with. They gave me a good deal on a Jeep Cherokee. More
by David from Madison
Employees Worked With
Mark Sloan
March 19, 2019
Purchase and first 5000 miles service of my Jeep The purchase of my 2018 Jeep Compass was a great experience. Everyone was friendly, professional, thoughtful of my time. I am thrilled with my Jeep! M The purchase of my 2018 Jeep Compass was a great experience. Everyone was friendly, professional, thoughtful of my time. I am thrilled with my Jeep! My first 5000 mile service experience was wonderful as well! My Jeep was picked up at my place of work and returned seamlessly! More
by Roys Jeep
Employees Worked With
All were excellent!
February 24, 2019
Amazing Customer Service - will always buy from Van Horn Now a days, customer service seems to go to the wayside, not at Van Horn in Plymouth!! The customer service, product knowledge and supportive (not pus Now a days, customer service seems to go to the wayside, not at Van Horn in Plymouth!! The customer service, product knowledge and supportive (not pushy) sales team outshines any other dealership that I have visited in the past. We drove over an hour to look at/test drive one of the few 2018 Jeep Grand Cherokee's that were left. I did not expect to to purchase the vehicle that day but did!! They were able to provide me a lower interest bank that my bank gave me, find additional incentives and provided amazing warranties and additional products to ensure that my new vehicle will continue to stay in pristine condition. They were willing to work with me in where I wanted my payment in top on all this. What really blew my mind was the following. Some things needed to be completed on my new vehicle before I could take it home. So they provided me with a loaner. On top of that, they will be delivering the vehicle too me, as I am over an hour away!! My family will buy all of our vehicles from Van Horn in Plymouth. A huge thank you to Sean who made the entire process seamless!! More
by Alley21202
Employees Worked With
Sean
February 20, 2019
Excellent service We purchased a used Dodge van. Gene was very helpful. We got a very good value. They washed the van and filled up the gas tank. We were offered li We purchased a used Dodge van. Gene was very helpful. We got a very good value. They washed the van and filled up the gas tank. We were offered lifetime oil changes and carwashes! More
by Sheboygan buyer
Employees Worked With
Gene
February 15, 2019
Sucked They had to buy the truck back because it was junked. Then re sold it with wrong info to the new customer...lol what a joke They had to buy the truck back because it was junked. Then re sold it with wrong info to the new customer...lol what a joke More
by Manny
Employees Worked With
Don’t care to
