Van Horn Chrysler Dodge Jeep Ram of Plymouth

Mark Sloan was great to deal with along with the rest of the staff. They treated me like I was a life long customer. It was a treat to go to a dealership that makes you feel good about your purchase. Tha the staff. They treated me like I was a life long customer. It was a treat to go to a dealership that makes you feel good about your purchase. Thank you More

Something very unexpected and upsetting happened to my vehicle (fault of another driver) which we purchased through Mark Sloan at Van Horn in Plymouth. Sadly, my vehicle had to be totaled, and we were put vehicle (fault of another driver) which we purchased through Mark Sloan at Van Horn in Plymouth. Sadly, my vehicle had to be totaled, and we were put in the unexpected position of having to look for another car. We were so comforted and happy to get to work with Mark again. Honestly, it helped make the process easier for me as I was grieving the loss of my old vehicle which I absolutely loved. While still missing my old car, I have to say I am absolutely loving my new vehicle. It’s got many features my old car did not have, and this one is easier for my husband to get in and out of as it’s. not as low. I know we will be very, very happy with our new purchase, and we couldn’t have imagined going through the process with anyone other than Mark. Many thank you’s to Mark Sloan & Van Horn! More

Mark Sloan was awesome to work with in finding the new RAM truck I was looking for with the options I wanted and in the payment I needed to be in. The finance staff are great to work with as well. Great e RAM truck I was looking for with the options I wanted and in the payment I needed to be in. The finance staff are great to work with as well. Great experience! Thanks Mark!! More

My experience with Dave was very positive during the buying process and after at this point. He was very knowledgable & professional in our transaction and is assisting with an issue with the vehicle th buying process and after at this point. He was very knowledgable & professional in our transaction and is assisting with an issue with the vehicle that was unknown at the time of the purchase. More

Great service as always, in and out quick and worked out a good deal. Thank you a good deal. Thank you More

Patrick, Chris, and Sarah were extremely professional and helpful! Would recommend Van Horn Automotive without reservation. helpful! Would recommend Van Horn Automotive without reservation. More

very efficient and friendly service. Responded to our needs and able to get us in and out quickly. Responded to our needs and able to get us in and out quickly. More

Don't waste your time and money at this dealership. The salesmen and managers are simply rude, especially when you call them out on their lies. Christian, the sales manager at this dealership lies stra The salesmen and managers are simply rude, especially when you call them out on their lies. Christian, the sales manager at this dealership lies straight to your face and tells you its your own fault. And just smirks in your face, knowing what he is doing. Just the typical dealership games when trying to purchase a vehicle. Being talked down to as a customer is concerning and upsetting from multiple employees. Obviously, stepping foot in the dealership with a check means I want to buy a vehicle. Being told how you feel from someone else is just wrong, only expressing concerns and the fact of being lied to about a vehicle. When the dealership states the work done on a vehicle, it should be done. But obviously that is not case. Catching them in lies and calling them out obviously starts a problem and it's only your fault because the dealership would never lie. I'm just someone making sure the dealership will hold up their end if the deal before signing. Because once you sign anything that happens afterwards is your own fault for not catching it. But if you catch everything before hand you're the bad guy and horrible customer. Anyone in their right mind would want everything in writing before purchasing a vehicle, if not all the work was completed on a vehicle before signing. I guess for this dealership you're just suppose to bite your tougue and just sign the papers and 'trust' that the dealership isn't going to screw you. But through the multiple lies from the beginning, not sure how you're suppose to trust a dealership to hold out their end. Therefore the simple questions before signing the papers and handing over a check, are justified to dot all the i's and cross all the t's. Definitely, glad I got to see the true colors of the employee's at this dealership and didn't just bite my toungue and hand over the check. I could never recommend this dealership to anyone. I would advise to shop around elsewhere and avoid Vanhorn at all costs. Just not worth the waste of time. More

Mark Sloan was very helpful. We were really happy to find the jeep that we were looking for in the color we purchased. We were really happy to find the jeep that we were looking for in the color we purchased. More

mark was excellent. Informative and friendly. Very excited to purchase a Ram truck! Van Horn Dodge/Ram/Jeep is highly recommended Informative and friendly. Very excited to purchase a Ram truck! Van Horn Dodge/Ram/Jeep is highly recommended More