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Van Horn Chrysler Dodge Jeep Ram of Plymouth

Plymouth, WI

4.9
1,197 Reviews

3000 Eastern Ave

Plymouth, WI

53073

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Showing 1,197 reviews

October 13, 2020

I've been going to this dealership for over 30yrs and always had a positive hometown type of experience. Christian helped me buy the exact van I was looking for. More

by mike s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian, Jason
Oct 14, 2020 -

Van Horn Chrysler Dodge Jeep Ram of Plymouth responded

Mike - we love receiving feedback from our loyal customers and we appreciate you taking the time to review us! It's great to hear that Christian helped you purchase the van that you were looking for during your recent visit. All of us at Van Horn Chrysler Dodge Jeep Ram of Plymouth are proud to have earned your continued support and we look forward to working with you next time!

October 08, 2020

Once again I was very pleased with my experience with Van Horn Dodge. I always check in with them when I am ready to purchase another vehicle. Thanks to Brock and Hunter for their professionalism and atte More

by Jon Hochkammer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brock and Hunter
Oct 09, 2020 -

Van Horn Chrysler Dodge Jeep Ram of Plymouth responded

Thank you for taking the time to share your experience, Jon! It is wonderful to hear that Brock and Hunter delivered such outstanding service. We are proud to have been able to assist with your purchase and hope to see you again down the road! - The Van Horn Chrysler Dodge Jeep Ram of Plymouth team

September 01, 2020

Worst experience ever! The sales manager Gabe told us they have problems with people like "US" coming from Chicago trying to buy cars! I've bought and financed many cars in my lifetime from Acura to Toyo More

by audreannaluna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gabe
Sep 02, 2020 -

Van Horn Chrysler Dodge Jeep Ram of Plymouth responded

Audreanna - First, I'd like to clarify that this review is intended for our Dodge location. As well, this is not an accurate description of what happened. We treat all of our guests with respect and carry out the same protocols regardless of who is making a purchase. Gabe Bennin, a Sales Manager at the Dodge location, would be more than willing to discuss our policies with you directly and clear up any confusion. He can be reached at 920-400-1456. Thank you.

September 01, 2020

The sales manager profiles me and my wife and told us we couldn’t take possession of our car the same day because they were just trying to protect the dealership More

by Ricky24d
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gabe and Billy
Sep 01, 2020 -

Van Horn Chrysler Dodge Jeep Ram of Plymouth responded

Ricky - I'm sorry to hear that you are frustrated, but this review is not an accurate description of what happened. We treat all of our guests with respect and carry out the same protocols regardless of who is making a purchase. I would be more than willing to discuss our policies with you directly and clear up any confusion. I'm going to look up your contact information, but please don't hesitate to give me a call. Thank you, Gabe Bennin - Sales Manager - 920-400-1456

August 31, 2020

Mark Sloan did a great job, works hard for the customers! When I wasn’t satisfied with my trade value, he wouldn’t give up and got me to the price I needed to make the deal. More

by kevpatrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Sloan
Aug 31, 2020 -

Van Horn Chrysler Dodge Jeep Ram of Plymouth responded

Thank you for taking a moment to share your feedback. We're pleased to hear that Mark helped you find the best option as customer satisfaction is our goal at Van Horn Chrysler Dodge Jeep Ram of Plymouth!

August 13, 2020

We are very pleased with the service we received. Very friendly and helpful. Best dealership for sure. We will definitely purchase from the dealership in the future. More

by df101056
Recommend Dealer
Yes
Employees Worked With
Billy Stolzmann
Aug 13, 2020 -

Van Horn Chrysler Dodge Jeep Ram of Plymouth responded

Thank you for the review! We are grateful to have you as a customer here at Van Horn Chrysler Dodge Jeep Ram of Plymouth, and we look forward to working with you again sometime!

July 24, 2020

So far the process of buying a car is going very well. Looking forward to having a smooth purchase Robby is takin good care of us. More

by Marysandbay
Recommend Dealer
Yes
Employees Worked With
Robby
Jul 24, 2020 -

Van Horn Chrysler Dodge Jeep Ram of Plymouth responded

Mary, thank you for sharing your feedback regarding your sales experience with Robby. At Van Horn Chrysler Dodge Jeep Ram of Plymouth, we strive to help customers find the best option and it is great to hear that you are being taken care of properly. See you soon!

July 01, 2020

Well 2nd day waiting for a price on a jeep wanted it yesterday but no response today told he will talk to mgr and get me figures on car that was 8 hrs ago nothing yet and a really low ball price on my t More

by jb
Recommend Dealer
No
Employees Worked With
Billy
Jul 02, 2020 -

Van Horn Chrysler Dodge Jeep Ram of Plymouth responded

I apologize for the delay. We definitely want to get you all the accurate information in a timely manner. Please reach out to me and I can personally look into your trade information as well as the vehicle you are interested in. Thank you, Christian Lorier - Sales Manager - 920-893-6591

June 27, 2020

Devin was awesome to work with; very responsive and helpful. I drove 10 plus hours to get the vehicle we wanted and recieved excellent service. More

by wvadrienne
Recommend Dealer
Yes
Employees Worked With
Devin & Sarah
Jun 29, 2020 -

Van Horn Chrysler Dodge Jeep Ram of Plymouth responded

Thanks for reviewing the five-star experience you had with Devin at Van Horn Chrysler Dodge Jeep Ram of Plymouth! We're thrilled to hear that your drive to us was worthwhile.

June 24, 2020

Though I didn't purchase a vehicle, Hunter Schuettke was great to deal with. He answered all my questions and provided all the information that I requested. Unfortunately, the distance to travel was to far More

by bblaszak
Recommend Dealer
Yes
Employees Worked With
Hunter Schuettke
Jun 24, 2020 -

Van Horn Chrysler Dodge Jeep Ram of Plymouth responded

Customer service means everything to us at Van Horn Chrysler Dodge Jeep Ram of Plymouth and we thank you for taking the time to share your positive feedback. I am glad to hear that Hunter was so helpful!

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