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Van Horn Chrysler Dodge Jeep Ram of Plymouth

Plymouth, WI

4.9
1,201 Reviews

3000 Eastern Ave

Plymouth, WI

53073

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Showing 1,201 reviews

November 05, 2020

Had a great buying experience with Hunter! There was no pressure and he was very knowledgeable about everything we asked him. Would certainly recommend the dealership to others. More

by Wagonguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hunter
Nov 06, 2020 -

Van Horn Chrysler Dodge Jeep Ram of Plymouth responded

Thank you for taking the time to leave Van Horn Chrysler Dodge Jeep Ram of Plymouth a review! We are thrilled to hear that Hunter was such a pleasure to work with during your visit and we wish you safe travels in your vehicle!

November 02, 2020

Sean, was very easy to work with. Made a change on the car we wanted and went very smooth. We left very satisfied Thank you More

by Tod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean landgraf
Nov 03, 2020 -

Van Horn Chrysler Dodge Jeep Ram of Plymouth responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Van Horn Chrysler Dodge Jeep Ram of Plymouth, and we will certainly let Sean know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

November 02, 2020

Times seem to be good right now I’m trying to order a truck for business they hung up on me real professional guess they have enough customers now days people are so rude go somewhere else if your not pa More

by Jame.swift
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
No name given
Nov 03, 2020 -

Van Horn Chrysler Dodge Jeep Ram of Plymouth responded

Jame - A few members of our team have attempted to call you with no success. We were able to get in touch last night, however, the call was dropped. I apologize if there was a technical error here but I assure you that it wasn't our intention to be rude. Thank you for sharing this feedback. Gabe Bennin - Sales Manager - 920-400-1456

October 23, 2020

It was great to work with Mark, got me all the information I requested prior to showing up, had the vehicle clean and ready to go for a test drive, may made a efficient and great deal for me witho More

by mjk2100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Sloan
Oct 23, 2020 -

Van Horn Chrysler Dodge Jeep Ram of Plymouth responded

Thank you for taking the time to leave us a review! We are so glad you had a good experience working with Mark here at Van Horn Chrysler Dodge Jeep Ram of Plymouth, and we will certainly let him know that you appreciate his help. We hope that you continue to enjoy your newly purchased vehicle!

October 13, 2020

I've been going to this dealership for over 30yrs and always had a positive hometown type of experience. Christian helped me buy the exact van I was looking for. More

by mike s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian, Jason
Oct 14, 2020 -

Van Horn Chrysler Dodge Jeep Ram of Plymouth responded

Mike - we love receiving feedback from our loyal customers and we appreciate you taking the time to review us! It's great to hear that Christian helped you purchase the van that you were looking for during your recent visit. All of us at Van Horn Chrysler Dodge Jeep Ram of Plymouth are proud to have earned your continued support and we look forward to working with you next time!

October 08, 2020

Once again I was very pleased with my experience with Van Horn Dodge. I always check in with them when I am ready to purchase another vehicle. Thanks to Brock and Hunter for their professionalism and atte More

by Jon Hochkammer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brock and Hunter
Oct 09, 2020 -

Van Horn Chrysler Dodge Jeep Ram of Plymouth responded

Thank you for taking the time to share your experience, Jon! It is wonderful to hear that Brock and Hunter delivered such outstanding service. We are proud to have been able to assist with your purchase and hope to see you again down the road! - The Van Horn Chrysler Dodge Jeep Ram of Plymouth team

September 01, 2020

Worst experience ever! The sales manager Gabe told us they have problems with people like "US" coming from Chicago trying to buy cars! I've bought and financed many cars in my lifetime from Acura to Toyo More

by audreannaluna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gabe
Sep 02, 2020 -

Van Horn Chrysler Dodge Jeep Ram of Plymouth responded

Audreanna - First, I'd like to clarify that this review is intended for our Dodge location. As well, this is not an accurate description of what happened. We treat all of our guests with respect and carry out the same protocols regardless of who is making a purchase. Gabe Bennin, a Sales Manager at the Dodge location, would be more than willing to discuss our policies with you directly and clear up any confusion. He can be reached at 920-400-1456. Thank you.

September 01, 2020

The sales manager profiles me and my wife and told us we couldn’t take possession of our car the same day because they were just trying to protect the dealership More

by Ricky24d
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gabe and Billy
Sep 01, 2020 -

Van Horn Chrysler Dodge Jeep Ram of Plymouth responded

Ricky - I'm sorry to hear that you are frustrated, but this review is not an accurate description of what happened. We treat all of our guests with respect and carry out the same protocols regardless of who is making a purchase. I would be more than willing to discuss our policies with you directly and clear up any confusion. I'm going to look up your contact information, but please don't hesitate to give me a call. Thank you, Gabe Bennin - Sales Manager - 920-400-1456

August 31, 2020

Mark Sloan did a great job, works hard for the customers! When I wasn’t satisfied with my trade value, he wouldn’t give up and got me to the price I needed to make the deal. More

by kevpatrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Sloan
Aug 31, 2020 -

Van Horn Chrysler Dodge Jeep Ram of Plymouth responded

Thank you for taking a moment to share your feedback. We're pleased to hear that Mark helped you find the best option as customer satisfaction is our goal at Van Horn Chrysler Dodge Jeep Ram of Plymouth!

August 13, 2020

We are very pleased with the service we received. Very friendly and helpful. Best dealership for sure. We will definitely purchase from the dealership in the future. More

by df101056
Recommend Dealer
Yes
Employees Worked With
Billy Stolzmann
Aug 13, 2020 -

Van Horn Chrysler Dodge Jeep Ram of Plymouth responded

Thank you for the review! We are grateful to have you as a customer here at Van Horn Chrysler Dodge Jeep Ram of Plymouth, and we look forward to working with you again sometime!

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