Van Horn Chrysler Dodge Jeep Ram of Plymouth
Plymouth, WI
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We found the SUV we wanted online, called and spoke with Mark, he was friendly and cut right to the chase because we were about 2 hours away. We drove in the next day and met with Mark, took the SUV for a t Mark, he was friendly and cut right to the chase because we were about 2 hours away. We drove in the next day and met with Mark, took the SUV for a test drive, checked out all the equipment. Then they looked over my trade in, pulled up information via the internet so that we were all talking "apples to apples". Once we came to an agreement, I met with other members of the staff, they were all exceptional in their professionalism! Probably the best part of the experience was a few minutes after we drove off the lot, the salesman Mark called to say that we left our garage door opener in the trade in! that was the nice thing to do, he didn't have to do that, but it showed that he cared and he knew we were excited to be driving our ne vehicle, so we missed the remote. It probably happens to a lot of people, and Mark could have just shrugged it off, but he didn't. he called right away and we made the short trip back to the dealer to retrieve our forgotten remote. As I pulled in, I spotted our trade in, just sitting there and for a moment I felt bad...but I know that it is a good little car and the folks at this dealership will find just the right owner. More
I just want to state how disappointed I am with my vehicle purchase. I bought a used, 2005 Saturn Vue (which is the vehicle type I was looking for) and now less than 4 months after I am having major i vehicle purchase. I bought a used, 2005 Saturn Vue (which is the vehicle type I was looking for) and now less than 4 months after I am having major issues. First of all, the man who sold me the vehicle (Roy)has terrible customer service skills and was a complete jerk most of the time. I also made him well aware that I needed a vehicle that was reliable and safe because I have a baby and am a full time college student. The first issue I started having only about a week after purchasing the vehicle which was a strut mount issue. I went to talk to Roy about my strut mount issue and he merely laughed and said someone would call me back... I never received a call. Now, my timing belt has to be completely replaced along with my engine valves. This is roughly $2,000 worth of repairs on a $6,500 vehicle in less than 4 months. I feel that I was taken advantage of because I am young and they could clearly tell I knew nothing about vehicles. It is so sad that you can't be treated with respect and get an honest opinion when asking for a vehicle that I can rely on for traveling to school and for my new baby. More
I recently purchased a Chrysler 300 from Van Horn Dodge & I recently purchased a Chrysler 300 from Van Horn Dodge & I would to thank the sales consultant that helped me with my purchase Jerry Sulaiman he to I recently purchased a Chrysler 300 from Van Horn Dodge & I would to thank the sales consultant that helped me with my purchase Jerry Sulaiman he took his time with me to make sure all of my questions were answered and made me feel comfortable. He was friendly, sincere and very educated about his work I also got this impression from everyone I came into contact with at Van Horn. Thank you to entire staff for an excellent buying experience. I will recommend to all of my family & friends to purchase their vehicles from Van Horn. More
When I found out the deal my parents received at van horn I new I was getting a good deal b4 I even went there for my deal just coming out of a chapter 7 I was surprised I received such a deal and a nice c I new I was getting a good deal b4 I even went there for my deal just coming out of a chapter 7 I was surprised I received such a deal and a nice car I recommend this dealership an see for yourself. More
Everything was great. Ron started out with answering my basic questions during the test drive. Roy handled all the important deal making and getting a good price for my trade. Bryan made me drivng the truc basic questions during the test drive. Roy handled all the important deal making and getting a good price for my trade. Bryan made me drivng the truck home possible. Thanks again for the truck. Keep up the good work. More
We were very apprehensive about driving six hours to look at a car. But we were so glad we did. The people at Van Horn Dodge made us feel very comfortable the minute we walked in the door. Our sales repr at a car. But we were so glad we did. The people at Van Horn Dodge made us feel very comfortable the minute we walked in the door. Our sales representative, Robert OConnor, was very friendly and addressed all our questions and concerns. He made buying our car very quick and easy. And Van Horn Dodge cares about their customers, because they even took a photo of us with our new car before we left. We wish their dealership was located in our state! More
We chose to go to Van Horn because the dealerships near us did not have the exact vehicle that we wanted. They had ones that were close, but non that had everything we wanted in our price range. Not only d us did not have the exact vehicle that we wanted. They had ones that were close, but non that had everything we wanted in our price range. Not only did they have the vehicle we wanted, but they had 13 other vehicles to choose from. By far the most selection of all the delearships that we looked at. The sales and support staff was very helpful and very knowledgeable of their products. I would highly recommend Van Horn dealership family to anyone looking for a new or used car. More
I was originally looking to buy a used Ram pickup but when I found out that there were so many rebates on brand new ones I changed my mind pretty quickly. Adam, Troy and Ron all provided excellent servic when I found out that there were so many rebates on brand new ones I changed my mind pretty quickly. Adam, Troy and Ron all provided excellent service while not putting too much pressure on me. They worked around my work schedule after purchase and actually got the truck to me a day early, which I appreciated greatly. Based on this experience I will definitely make Van Horn my first stop when I am in the market for a new vehicle again. More
I was greeted with a smile form everyone. Ron listened to my needs and made recommendations accordingly. (They had a huge selection of many different autos). He went through everything and they all worked wi my needs and made recommendations accordingly. (They had a huge selection of many different autos). He went through everything and they all worked with me. Josh also showed me the numbers and different options to help me save money. I would have to say everyone was very nice and I would recommend Chuck Van Horn to anyone looking for a new auto! More
Overall good experience. The sales team was helpful, as was financing. The used car I came into see was as advertised, and I was even forewarned about some cosmetic damage not listed. After some minor nego was financing. The used car I came into see was as advertised, and I was even forewarned about some cosmetic damage not listed. After some minor negotiations, I was able to walk out with a good car at a good price. More