Van Horn Chrysler Dodge Jeep Ram of Plymouth
Plymouth, WI
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We have purchased several vehicles from this dealership and were always happy with the effort and end result. The sales person today was just excellent! We would recommend this dealership and I did so to and were always happy with the effort and end result. The sales person today was just excellent! We would recommend this dealership and I did so today at the bank. When the time comes to trade again we'll be back! More
Very untruthful was told my car is a buy back, that the car had been check over,nothing was found WRONG I believe him,Ifound the Wisconsin Title is stated"lemon". According to Wisconsin Law a sticker on it car had been check over,nothing was found WRONG I believe him,Ifound the Wisconsin Title is stated"lemon". According to Wisconsin Law a sticker on it stating LEMON there was none. I have more to say,had problems but no more room. More
The pricing at Van Horn is second to none. The friendly service and follow up emails by Christian was spectacular. Kelly did great explaining features. I would recommend Van Horn even though it is located service and follow up emails by Christian was spectacular. Kelly did great explaining features. I would recommend Van Horn even though it is located two hours from my home town it was well worth the drive. More
Website listed the sales prices with all discounts and the details of the vehicles. Although the vehicle that I wanted was unavailable, Kelly was able to provide an alternative with the same options and p the details of the vehicles. Although the vehicle that I wanted was unavailable, Kelly was able to provide an alternative with the same options and price discounts. Website was easy to navigate to compare options and pricing of the vehicles. More
I had a very plesant experience at this dealership. I researched the vehical I was interested in and knew the cost and features before I walked in the door. I would recommend doing a search like I did be researched the vehical I was interested in and knew the cost and features before I walked in the door. I would recommend doing a search like I did before hand. I was pleased that Mark was there only to assist me, he wasn't pushy! He helped answer all my questions and in the end I was/am very happy with my purchase. Thanks Mark ; ) In the future I would go back to Van Horn. More
Dick Strong and Bob were both great to work with and worked hard to put me in a car that would fit my budget and my needs. I was shown all the features of the vehicle I bought and they helped make my de worked hard to put me in a car that would fit my budget and my needs. I was shown all the features of the vehicle I bought and they helped make my decision easier. I am glad I chose Van Horn Dodge to work with. More
My husband and I (along with our 2 month old) drove up from Illinois to purchase 2 vehicles from Van Horn. Originally, we were very pleased with everybody and everything. When we got back to Illinois an from Illinois to purchase 2 vehicles from Van Horn. Originally, we were very pleased with everybody and everything. When we got back to Illinois and tried to get Illinois liscence plates, we discovered that Van Horn forgot, or neglected to mention that WE would be responsible for paying tax on both new vehicles. This tax amounts to about $2,000. This amount should have been figured into our loan so a check could have been cut to pay the differece. Now, my husband and I have to come up with $2000 out-of-pocket for their mistake. Also, the way management handeled the situation was unacceptable. Never in my life have I ever delt with such inconsiderate people. I am outraged with this situation, Van Horn, and their management. Considering I spent almost $70,000, i would expect better customer service. Regretfully yours, Emily and Michael Shannon Emilyshannon@u-46.org More
My husband and I knew the vehicle we wanted from searching the Internet. Ron greeted us and proceeded to assist us in our purchase. He was friendly and treated both of as equal decision makers. I searching the Internet. Ron greeted us and proceeded to assist us in our purchase. He was friendly and treated both of as equal decision makers. In our experience with other dealerships, the sales person treated my husband as the sole decision maker. In our household, this was a large ticket item and we both had to agree on. Josh, the finance person, was very helpful in closing the deal by meeting our financial goals. More
I am very impressed with the customer service that I received at Van Horn Dodge. I have bought many cars and trucks before in my life, but never before have I walked in and done it all in less than five received at Van Horn Dodge. I have bought many cars and trucks before in my life, but never before have I walked in and done it all in less than five hours all on the same day. My sales man, Troy Lucas was the most, straight forward and honest guy I have every had a chance to meet and work with in my life. I would recommend everyone I know and everyone out there to go see Troy Lucas if you are ever looking for a new or used vehicle because he will get you the best deal he possibly can, cause he did for me. Thanks to Van Horn Dodge & Jeep. Jim Zwicky Neenah WI. More
Van Horn had a good price on the vehicle, which we reasearched online, howvere our first call to the dealership (we spoke to Christian), to verify availiability of the vehicle (before we drove 47 mile reasearched online, howvere our first call to the dealership (we spoke to Christian), to verify availiability of the vehicle (before we drove 47 miles) was NOT returned. We went anyway, a week later. It took a while for soemone to help us (Kelly) she was helpful but not enthusiastic--then she sent Christian to us (? since he had the initial phone contact?) anyway he was helpful in finding a vehicle--making up for the luke warm beginning. We decided to purchase the vehicle and they began the financing process. The financing guy gave us their worst deal first....and when we trhreatened to walk, produced qa much better deal. He was not 100% forthcoming about the financing and there was alot of camouflaged stuff in the paperwork and in the discussion. Had I not been as educated about finance as I am, he would have cost us an extra few thousand on the deal. I DO NOT RECOMMEND FINANCING THROUGH THE DEALERSHIP WITHOUT DOING YOUR DUE DILIGENCE FIRST. Buyer beware of the dealership financing. But the sales experience was fine. My husband is happy with the truck and the value was fair. More